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Yankee Candle

Yankee Candle review: warning! gel air freshener can melt plastic! ( 7 comments)

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12:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

I purchased a vanilla scented yankee candle gel air freshener for my 2007 toyota tundra. I hung it on one of the knobs on my dash and when I went out to my truck after it had been there several days, I noticed a messy substance on my dash behind the freshener. I got a rag with warm water to wash it off and the plastic finish came right off and the plastic dash is actually pitted from the gel, like it had melted a little bit. I looked for a warning on the product and there was nothing that said not to let it come in contact with your cars interior. I have contacted yankee candle company but have yet to hear from them. At this point, i'm just posting this as a warning. Hopefully the company will own up to it. If not, i'll be back...

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7 comments
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Gladysmccalden
GB
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Nov 11, 2018 3:10 pm UTC

The candle has just exploded in flames destroyed our window sill and left us shaken given the shock and the fire risk
As two seniors we are distributed and distressed and need compensation and damages

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Dani Baker
US
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Nov 13, 2018 8:42 pm UTC

I ordered two different candles from Yankee candle on the same day for Christmas. It was the first of December. I only received the red one I got for my mom. I still haven't received my sister's candle and we are a week away from Christmas.

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Lesley Bennett
GB
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Jan 05, 2019 1:14 pm UTC

I purchased an expensive Yankee Candle. I now have to fork out over £100 to get my hall ceiling painted as it is covered in soot from the candle. This has turned out to be the most expensive candle in the world. Not a happy customer.

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Ava Lilly
Salem, US
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Jul 24, 2019 9:06 pm UTC

so disappointing! I loved yankee candle! I always have a tart going (with a yankee candle tart burner) or a large candle! NO SMELL complete junk! reached out to yankee candle... waste of time! no help. I no longer will purchase them. A tart would smell up my house amazing...now its like they're not even burning with a smell

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Christina Bateman
Valparaiso, US
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Aug 31, 2020 4:53 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I bought a car freshener for my new 2019 car and it melted the buttons and warp The interior of my car. Where can I file a claim

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Diane Biffle
Lusby, US
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Oct 17, 2022 8:15 pm UTC

Will never buy another. Went out of may to pick some up for the holidays. Couldn’t even tell candle was lit.

What a shame.

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Dolphins1983
GB
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Nov 13, 2023 1:45 am UTC

Hi I have recently been burning a Yankee candle and it was giving off black smoke and filled my living room with smoke too. When I went to blow my nose I had black sutt up my nostrils as did my partner. I am very disappointed as I have been using these candles for years now.

Date 1.11.2023

Time 18.00

Location home address

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