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Yamaha Motor Corporation / vehicle purchase issue

India Review updated:

I bought yamaha R15 V3 SPL ABS Registration no: KA03 JY 4108
Chasis nO : ME1RG5253K0019253.
Engine no : G3K5E0083282, from the date of purchase
(18-May-2019) the vehicle is not been used, as there is no proper service from your end also we have lot more issues from your sales staff

1. Took quotation from Vinayaka Motor for loan and was not satisfied by the same, later we outsourced for loan from HDFC BANK, loan sanctioned within a day, next day the amount was transferred to vinayaka motors account, after receiving
the amount we was not informed, after continuous follow up the sales person not ready to answer and he is continuously disconnecting the call, from the day 1 the consultant was not informed us the process and not used to call regularly .
2. Delivery process : In this case the delivery process was done with all photo shoots, later they made hours (5hrs) together to hand over the vehicle to me.

3. Feedback from dealer : No feed back call from any of the dealer or Yamaha too. Not even a single SMS from dealer.
Note: I had a worst experience ever in my life really I'm fed up with dealers as well sales team, it's been 20days but still I haven't get my vehicle number and number plate, I just bought my bike and kept a side, I'm not at all driving my bike due to non availability of number plate. Is this how you serve your customers?????

Regarding this even I have written emails to Yamaha India but no response from them also...hope here I'll get solution for this .

Sr
Jun 06, 2019
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Comments

  • In
      Jun 13, 2019

    Dear Srirama lalitha,

    We regret for the inconvenience caused.

    We have shared your details with customer care team. They will contact you soon

    Regards,
    Team Yamaha India

    0 Votes

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