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Yamaha Motor Corporation Customer Care Service

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Yamaha Motor Corporation

10-1, Nakazawacho, Naka-ku Hamamatsu-shi
Shizuoka
California
Japan - 430-8650

Customer Support Phone Numbers

1800 093 9262(Colombia) 1 0
+81 120 090 819(Japan) 1 0
+1 800 962 7926(United States) 1 0
+44 193 235 8000(United Kingdom) 1 0
+43 223 671 3873(Austria) 1 0
+49 21 312 013(Germany) 1 0
+7 495 225 9481(Russia) 1 0
+41 627 888 877(Switzerland) 1 0
+86 216 270 8668(China) 1 0
+91 120 235 0695(India) 1 0
+60 361 577 011(Malaysia) 2 0
+63 434 551 900(Philippines) 1 0
+66 27 697 200(Thailand) 1 0
+55 112 431 6500(Brazil) 1 0
+51 202 2100(Peru) 1 0
United States
6555 Katella Avenue, Cypress, CA 90630

United Kingdom
Units A2 & A3, Kingswey Business Park, Sheerwater, Woking, Surrey, GU21 5SA

Austria
Rheinboldtstraße 6, 2362 Biedermannsdorf, Austria
 
Germany
Hansemannstr. 12, 41468 Neuss
 
Netherlands  
Koolhovenlaan 101, 1119 NC Schiphol-Rijk

Russia
Chapaevsky pereulok, 14, Moscow, 125252

Switzerland
Emil-Frey-Strasse, 5745 Safenwil 

India
A-3, Industrial Area, Noida-Dadri Road, Surajpur -201306, Distt. Gautam Budh Nagar (U.P.) India

Malaysia
Kompleks Hong Leong Yamaha, Lot 57, Persiaran Bukit Rahman Putra 3, 47000 Sungai Buloh, Selangor Darul Ehsan

Philippines
Lots 1&2, Block 17, Phase I, LIMA Technology Center, Malvar, Batangas 

Thailand
112 Moo 1, Bangna-Trad Rd. Km. 21, Tambol Srisa Jorrake Yai
Amphur Bangsaothong, Samutprakarn 10540, Thailand
 
Brazil
Rodovia Presidente Dutra Km 214, CEP 07178-580 - Guarulhos - SP 
Plus

Yamaha Motor Corporation Complaints & Reviews

Yamaha Motor Corporation / vehicle purchase issue

Sr
Jun 06, 2019

I bought yamaha R15 V3 SPL ABS Registration no: KA03 JY 4108 Chasis nO : ME1RG5253K0019253. Engine no : G3K5E0083282, from the date of purchase (18-May-2019) the vehicle is not been used, as there is no proper service from your end also we have lot more issues from your sales staff 1...

Yamaha Motor Corporation / 2014 yamaha viking 700

Ya
Jun 04, 2019

I have a 2014 Yamaha Viking I bought it brand new from Halls Motor Sport in Mobile Alabama and I am on my second motor for same reasons, Cracked Block and I am not happy !!! I do not mistreat is his vehicle and I have seen where several people have had the same problems this i...

Yamaha Motor Corporation / product failure 2019 yz250fx / dealership service is poor

Iv
May 16, 2019

Purchased new on 4/26/19. Rode only once on 4/28/19. Noted problems on first ride with clutch and adjustment and not properly operating. Consulted owners manual, and local dealership. Changed oil and went to a 10w -50 semi syn Yamalube per local dealer recommendation. Problem is worse - no...

Yamaha Motor Corporation / product

Rm
Apr 23, 2019

I purchased a 2015 ar190 new in 2019 with no hours from a Yamaha dealer. The Bimini top is separated at the sewn areas and holes are starting to appear in the middle of the top. The dealership and Yamaha are telling me that it's not covered. I love my boat and planned on trading up to the...

Yamaha Motor Corporation / warranty service on new motors

Ma
Apr 06, 2019

We recently bought brand new twin Yamaha F250HET motors from Yamaha Abaco in Marsh Harbour, Abaco, Bahamas - serial numbers 6DXX1007741X and 6DYX1003380 respectively. During the process of installation the customer service given by the dealer/distributor was quite poor, unreliable service...

Yamaha Motor Corporation / the engines in a yamaha side by side

An
Feb 14, 2019

I am filing a complaint for a friend they have had their side by side in for 4 new engines before 1000 miles each time. Now they got a new motor and tranny put that in and within 100 miles overheating it still is under warramty but obviously they are pieces of junk noone spends that kind...

Yamaha Motor Corporation / bad noise in back wheel

Pa
Dec 30, 2018

I live in Chennai and bought a Yamaha Alpha scooter in last month end. The bike's handling, looks and feel is great. Overall I am very satisfied with the scooter and wouldn't trade it for anything else .After couple of weeks some bad noise came in back wheel.So I went to the Vardhaman...

Yamaha Motor Corporation / fz 25 bike

At
Dec 18, 2018

Sir, Given my vehicle to for service and informed about the complaint several times but the complaints are still there and I am now totally fed up with the service, what they are repairing, where should I go to make it ready, given 3 times and wasted time and money, please refund my cash...

Yamaha Motor Corporation / 2006 vstar 1100

Ja
Dec 05, 2018

Hello, I own a 2006 vstar 1100 and it recently had the middle shaft drive go out, the bolt that attaches the u-joint to the shaft drive. I did some reading online and I am not the first one this has happened to, and it seems to be more frequent than I ever thought. I have always been a fan...

Yamaha Motor (UK) Ltd / 600 mile service

Wa
Aug 02, 2018

Good morning I hope you can help I didn't want to write this to Yamaha but I was angry when I called me local dealer to book my MT09 2018 for its first 600mile service and they asked me to pay for it??? I've been riding for 11 years and have always have brand new Yamaha my first bike wa...

Yamaha Motor Corporation, USA / outboard dealer

Gl
Jul 07, 2018

I repowered my boat from mercury to Yamaha, I got my boat back a month after they said it would be ready and discovered my steering doesn't turn, my shifters are jammed, my wiring is a cluster and they bolted them on and put everything together then told me there to close together and they hit when turned!!! What the heck do I do?? They are no help

Yamaha Motor (UK) Ltd / new tracer gt model.

An
May 24, 2018

I purchased a new tracer GT from Ecosse motorcycles in Aberdeen last week 17 05 18 and am now ready for the 600 mile service. I find that the standard seat on the GT is so hard and uncomfortable its not worthy to be on anything named a "GT". After 50 miles I cant wait to get off the bike...

My New Bike Yamaha Fascino / complaining about my fascino yamaha company scooter which I got full faulty and company is not ready to replace it

Kr
Apr 15, 2018

One month back I purchased a fascino scooter but within two days I started facing a self start problem then immediately I went to the yamaha showroom and told about the problem they checked and said that they had repaired it and told me that I will not face problem again. but again the...

Yamaha Motor Corporation, USA / defect in oil line coming off causing motor failure

Pa
Feb 22, 2018

My complaint is I have a 1200gpr 155 hp. Due to piss poor engineering, and failure to communicate the issue to all who own this wave runner, I am stuck with a motor less wave runner. I took it to the local dealership in Stillwater Oklahoma thinking it was just going to be a top end...

Yamaha Keyboards / p 115b keyboard

El
Feb 14, 2018

I bought a Christmas present for my wife (the above keyboard) and the price included a $25 gift card. I have tried to get in touch with Yamaha on line and by phone... not successful. The dealer has no idea to resolve this. I purchased the item on 12.13.2017 and registered it online at...

Motorcentral/Yamaha Tunggong Mangga / freebies yamaha gift certificate worth 2,000 pesos

Th
Jan 31, 2018

January 13, 2018/09058227041, I sold out mio soul i yamaha with engine no. E3R4E-0487216 and chassis no. PA0SEA110H0063042 on cash worth 79, 900 last January 13, 2018 at Tungong Mangga, San Jose Del Monte, Bualacan, the issue her is the freebies gift certificate worth 2, 000 until now hnd...

Yamaha Motor (UK) Ltd / technical issues with my motorcycle and engine problems

R1
Sep 01, 2017

My motorcycles cost £19, 000 which is a Yamaha r1m bought from Wigan Yamaha. My motorcycle has had issues from day one. My list of issues. 1) ABS light was flashing 2) the pressure switch of the brake of the dash was highlighted blue all the time. 3) my dash flashed white with a red...

Yamaha Motor (UK) Ltd / yamaha nmax kickstand not fit for purpose.

Jv
Aug 12, 2017

I've recently purchased a Yamaha Nmax 0 miles from the dealership the bike runs excellent the brakes are very good it is superior to the PCX no doubt, qlong story short the KICKSTAND has given way TWICE when the bike has been left on its own and the left front side of my bike ha...

Yamaha Motor Finance aka Total Credit Inc. / free and low cost financing of yamaha motorsports products

Ji
Aug 11, 2017

The Yamaha USA Corp. in 2016, entered into an agreement with Total Card Inc. to offer more advantageous free and low cost financing presumably to stimulate sales and save money on loan servicing costs. This new company that has been created is named Yamaha Motor Finance and appears to have...

Yamaha Motor (UK) Ltd / yamaha waverunner

Kh
Aug 04, 2017

I have a complain to make to Yamaha. I own a 2 Yamaha Jet Skis and I always have a problem from their authorized service center in Marina, Egypt for their sloppy and primitive work. About 2 weeks ago one of my Jet skis which worked for only 133 hours didn’t start so I took it to the...

Yamaha Motor (UK) Ltd / yamaha fz1 rotor

Co
Jul 23, 2017

To whom it may concern. I have a Yamaha fz1s reg YN06LFE. A bad noise came from the engine and under investigation i discovered the magnets have failed in the rotor. I am enquiring as this appears to be a common fault if any of the repairs/parts are part of a recall or warranty provided...

Yamaha Motor (UK) Ltd / I paid for a service I never got it

Sf
Jul 08, 2017

Hello, I took my yamaha fazers2 for service at 7-4-2017. I paid 163€ for general service. But they did not fix a problem with the ABS. So they told me to take the bike again for service and that they will not charge me more money for the work, i would pay only for the spare parts . I took...

Yamaha Motor Corporation, USA / yamaha accessories

Al
Dec 06, 2016

purchased snowplow for Viking 6.1st time plowing front bracket bent. took It back to dealer and Yamaha would not cover it under warranty we tried to talk to Yamaha about it and they said they didn't have to stand behind it because it was made by warn. they said it was dealer...

Bikerz Yamaha Nandanam / worst service and arrogant customer service

Re
Dec 14, 2015

Today had a worst time in my life in Bikerz service station located in Nandanam. They haven't serviced my bike properly but arguing and charging.They are very rude even to my sister.Hereafter i wont recommend Yamaha bikes to my frds and family.Already we have 2 yamaha bikes and planned to...

Yamaha FZ 16 / not received rc book

Na
Mar 17, 2015

I took the bike from 7 month back but still I didn't get the my rc book. I asked in rto office they are saying we send by speed it is not returned back & I took speed post tracking no & trying to get but it says consistency not available. Even I went & asked post office but they are not...

Yamaha WaveRunner / received damaged wave runner

Ch
Dec 21, 2014

On 9/11/14 I bought a brand new 2013 yamaha waverunner fxho cruiser from don & roy's motorsports. The purchase was in privity with don & roy's including shipping arranged by don & roy's, paid for by don & roy's, crated by don & roy's and it arrived at the destination, spokane, wa...

Yamaha Viking / viking door latch

St
Oct 24, 2014

I have a new 2014 yamaha viking and the door latch broke, I have been trying for approx. 8 weeks to get a new door latch from the dealer I purchased it from, the dealer keeps telling me that he can not get this part from yamaha? I do not understand because this is a safety hazard for one...

YAMAHA/FAZER BIKE / servicing of bike

Pi
Sep 25, 2014

To yamaha motors, delhi I, piyush sethi of karol bagh, new delhi, from has bought a faizer (red and black) from delhi scooters, rajouri garden around one and half year back. I have taken 6 free services and thereafter paid services from this showroom in the entire time period. I would like...

Yamaha R15 / fake add and gave my contact no.

Su
May 18, 2014

Respected Sir/Madam, I dont know whether it is a fake add posted by someone or by mistakenly they have given my contact number for their add.Here is the link of that add (http://hyderabad.olx.in/yamaha-r15-v2-2012-8k-kms-like-new-urgent-cash-iid-646591523) .I am getting unwanted call...

Yamaha Outboard F200 / need to order unavailable outboard motor in my country

Ha
Apr 29, 2014

I am facing a problem to buy a new yamaha outboard motor (F200) from the distributor The main problem that the distributor do not have the F200 yamaha outboard motor in his showroom and he do not need to order it for me and he do not accepting to release the motor from cutoms if I order it by...

Yamaha125cc Bike / bad yamaha technology

Al
Apr 26, 2014

I love yamaha so I had buy a New bike ss 125 in dec 2012 from arsh yamaha dehradun. A New bike make the little Noise when using self Start. Mechanic told after Some time this sound will Be end. He was right after Some time sound removed But some time make little Sound but not at...

MRF and Yamaha / replacement

Sr
Nov 15, 2013

As I bought a new yamaha fzs in sairam motors padi, chennai. While I ridding my bike on r. K salai near city center my bike's rear tyre got burst while I ridding and I escaped from a big accident... Then I came to know that tyre quality is very cheap. Mrf tyre manufacture whole unit are...

Green Yamaha / parts are not avilable

An
Sep 07, 2013

Dear sir, My name is anil. And my byk had gone to service center after a accedent, all and every work has been completed but which part had been damaged in accedent, that part not available in service center, these problem away fom one month, store keper say that parts are not available, and...

Yamaha Motor Corporation / 2012 yamaha raider

Da
Aug 27, 2013

On october 10, 2012 I purchased a 2012 yamaha raider, vin #javp27e0ca014683 from velocity powersports located at 151 gateway drive, ladson, sc 29456 along with $4, 000 in after market accessories. On the date of purchase I drove the bike home. •october 11, 2012 I took the bike back to...

2X Pioneer CDJ-350 Turntable + DJM-350 Mixer,Yamaha PSR-S910 61-Key Arranger Workstation / complaint

Om
May 28, 2013

Hello! Asahi industries (m) sdn bhd we are global reputable company here in malaysia, we deal in distributions of digitalpianos, musical keyboard, pioneer, dj mixer and other musical instruments to any part of the world. Order information: Minimum order: 1-10 units... Maximum order:10 unit...

Yamaha FZ 16 / heavy smoke, missing problem

May 13, 2013

I own fz16 regn no. Dl3s-bs4896 purchased in nov, 13- 2011 from adarsh yamaha aurobindo marg adchini delhi-110017. My 1st service has been completed from a-10 devli road khanpur extn (very poor service centre). And 2nd service completed from f-26/4 okhla new delhi 110020, after the service...

Yamaha Motor Bike, Yamaha SS125 CC Bike / self not in working condition at the of purcahse to upto new...

Ma
Jul 05, 2012

vehical details: yamaha ss 125cc motor bike, MH31, DN 9630 ... bike owner details; Mangesh Bibe Moble No. : 9370921176, 9822644951 email ID : mdbibe@gmail.com complaint: self start not in working condition at the time of purches aftre 2 month to upto new... self is in of condition and...

Yamaha Motor Corporation / failed part

Re
Jun 18, 2012

I purchased a new 2009 Yamaha YZF r1 from the dealership in Hawaii. Placed the motorcycle in storage from July 2010 to August 2011. Once I got the bike out of storage, it would not start and needed to have the battery replaced. Two months later, the bike would not turn over to try to...

Yamaha Motorcycles / does not release title

Da
May 21, 2012

Purchased a new motorcycle September 2011. Paid off April 13, 2012. They financed through Yamaha Credit. I've waited 39 days for my title and still have not received it. I've emailed with no response, I've faxed with no response, I've called and been told they sent my...

Yamaha SZR / engine make nose

Pr
May 10, 2012

My name is p. Prabu raja, I will purches a bike yamaha szr in that time in engine sound will come, I will complaint in two showroom in bavani&erode balasundaram motors, they do not give me correct responds, I will allso complaint customer call officers date-18/04/2012, in showroom four...