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Powersports St. Augustine Customer Service Phone, Email, Contacts

Powersports St. Augustine
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Powersports St. Augustine complaints 2

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5:48 pm EDT
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Powersports St. Augustine Tire mounting/subsequent damage to wheel

Picked up wheel and tire today 30 August 2022. I dropped off the motorcycle wheel and new tire to be mounted on Saturday 27 August 2022. I took a picture of my wheel before bringing it in to the service department in order to prevent any discrepancies in the wheel’s condition before the tire mounting process and the wheel’s condition after the service was completed. This is not a world shaking event but the service manager totally went to a severely negative place. 1) called me a liar and said no picture existed. 2) then said the damage on the wheel was a ‘mirage’. 3) then told me tough …. And walked away. 4) then one of the employees standing over 50 feet away the started berating in front of other employees and other people. This dealership has a poor reputation among motorcycle enthusiasts in northeast Florida. However regardless of multiple changes of location and owners I have been buying motorcycles and parts and service since the dealership was on route 16. The date of my first purchase of a new Honda 350 was in 1972. I am saddened and sickened by the low level this business has stooped to-extremely disappointing and not the first time the current location/owners have shown zero concern for motorcycle customers. This seems to me to be very unnecessary negativity. I did nothing more than purchase a service and it went from that to an evil and scary response from two employees towards me to where I feared for my personal safety. Unfortunately and sadly I report this event.

Desired outcome: Repair the damage done to the wheel. Realistically I would be concerned to ever step foot in that building after what they did to me last time. I would only come with multiple witnesses.

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6:49 pm EDT
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Powersports St. Augustine Honda scooter - brand new.

Sales person Steve Baines of Powersports of St. Augustine told me the 2021 brand new Honda scooter I was interested in would have a faster pick-up and go faster than another different scooter model I own which is also a Honda.

When I asked it's speed, Steve told me the Honda ADV150 (150cc) scooter would go 85 mph. He also said it would have quicker pick up than my 2019 Honda PCX1500 (150cc).

My 2019 PCX has quick pick-up and I've reached 68 mph with it on a flat road with no wind. Since the ADV is a new model to Honda here in the states I thought that 85 might be a slight exaggeration but not knowing this new scooter I took the salespersons word for it.

I bought the scooter and drove it home from the dealer in St. Augustine to South Daytona, on a calm day with little wind. The scooter was very slow to climb to a decent speed and the top speed I could reach with it was 61 mph. this was not a t all how this scooter was represented to me by the salesperson.

I immediately phoned the salesperson to discuss the discrepency to the top speed and pick-upo of my experience with this scooter and he said something to the effect of "well, that's not right". I then asked if there may be something wrong with it even though it was brand new. I told him that if there wasn't anything wrong with the scooter and that if this was it's top performance then I don't want the scooter.

So far Powersports of St. Augustine hasn't done a damn thing to try and rectifiy this problem with the exception of offering to buy this scooter back from me as "used" and at a reduced price. They say they will then credit me with those funds towards a purchase of another product in their dealership. At that time the scooter was only in my possession for 36 hours.

If I accept their offer then I will be out of pocket $1, 275 on a scooter that was misrepesented and has only the 70'ish miles I drove it home from the dealership on it.

It looks like I'll to sue this company based on their misrepresentation to me towards my purchase of this scooter. I'm also filing a case with the FL States Attorney Office concerning the misrepresentation to me about the performance of this scooter.

No one at this dealership has been very responsive to me during this entire ordeal. They weren't returning my phone calls. etc. It appears to me that they knew they had a problem with their misrepresentation of this product and they're hoping I'll just go away. If they knew me - the would know that will not happen without getting this straightened out in a fair manner.

I made an offer to them that if they just returned all my money to me in credit I would purchase another larger scooter at more expense and I would pay the difference. They just want me to take the entire hit on their mistake.

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Is Powersports St. Augustine legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Powersports St. Augustine to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Powersports St. Augustine is known for their high standards and safety. If you're thinking about dealing with Powersports St. Augustine, it's wise to check how they handle complaints.

Powersports St. Augustine earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Powersports St. Augustine. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Powersportssa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Powersportssa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Powersportssa.com you are considering visiting, which is associated with Powersports St. Augustine, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Powersportssa.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The powersportssa.com may offer a niche product or service that is only of interest to a smaller audience.
  • Powersports St. Augustine protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Powersports St. Augustine complaint handling

Powersports St. Augustine reviews first appeared on Complaints Board on Oct 5, 2020. The latest review Tire mounting/subsequent damage to wheel was posted on Aug 30, 2022. Powersports St. Augustine has an average consumer rating of 1 stars from 2 reviews. Powersports St. Augustine has resolved 0 complaints.
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  1. Powersports St. Augustine contacts

  2. Powersports St. Augustine phone numbers
    +1 (904) 797-3479
    +1 (904) 797-3479
    Click up if you have successfully reached Powersports St. Augustine by calling +1 (904) 797-3479 phone number 0 0 users reported that they have successfully reached Powersports St. Augustine by calling +1 (904) 797-3479 phone number Click down if you have unsuccessfully reached Powersports St. Augustine by calling +1 (904) 797-3479 phone number 0 0 users reported that they have UNsuccessfully reached Powersports St. Augustine by calling +1 (904) 797-3479 phone number
  3. Powersports St. Augustine emails
  4. Powersports St. Augustine address
    860 N Ponce De Leon Blvd, Saint Augustine, Florida, 32084, United States
  5. Powersports St. Augustine social media
Powersports St. Augustine Category
Powersports St. Augustine is related to the Motorcycles and Scooters category.

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