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1.1 1115 Reviews

How responsive is Omegle's customer service?

8 Resolved
1097 Unresolved
Very poor 🤒
We don't know much about how Omegle handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Omegle and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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Omegle reviews and complaints 1115

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Newest Omegle reviews and complaints

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9:15 pm EST
Featured review
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Omegle - Someone is pretending to be me

Someone is going up here and giving personal information out about me. They are giving out my phone number, snapchat and even one person knew where I lived. This is been happening on and off for about 3 weeks. Is there anything that can be done asap? This is getting completely out of hand and I don't want anything drastic to happen to me if they know these kinds of things about me.

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7:58 am EST

Omegle A post with my personal kik username

I found out that someone posted something asking for explicit photos to be sent to my kik, they also made a sexual comment. They then proceeded to share my username. I have now been getting explicit photos from men and am only 16 years old. I did not write the post and would like it taken down as soon as possible. The date of the incident was 12/08/16.

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6:57 pm EST
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Omegle - Banned from omegle

Iam banned for no reason it says that I am banned for bad behavior when I just talk to random people for fun and now they ban me for I dont know what reason. Wow why would they ban me instead of all those dicks and cyber bullying people bs. I do not know for how long I will be banned for anc this is really annoying is there a way to unban me or to know when I will be allowed to get back online.

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12:07 pm EST
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Omegle Omegle cyber sex

I would like to report some pervert men on omegle men who are so naggy and irritating if you don't give what they want they threaten you and harasses you I would like to say there are many annoying men here who insult me like saying I'm a slut and judging me and harassing me I don't deserve this I hope omegle will banned these perverts on website I had do cs with stranger I had no idea that they will posted it without my consent and posted my naked body on adult site even if it's already deleted on adult site they still have the copy of it and posted it I hope you can banned these perverts and give justice to me pls help me

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3:25 am EDT

Omegle Pervert predator threatening my friend

This happened on the 1st of October 2016 around 10:30-11:12 UK time. My friend told me that when they were on omagle this guy asked them to do "things" but they wouldn't do it and then the random person threatened them saying that they have their pictures and pi address's and will put it on the deepweb and my friend is in serious danger. Its not clear but the deepweb is a dangerous place. I'm sure she didn't go to the unmoderated section so I can only hope the moderators saw his threat. If the moderators only did something like ban him then they need to actually send police to his house and arrest him for threats about the deep web. Omeagle should be banned why is sit still here. Please help her.

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1:41 am EDT

Omegle Terrible place!

So I was really bored and decided to try Omegle. The whole thing seemed like a great idea and I heard a lot about Omegle.
What do I hate about Omegle? Well, the main reason why I left Omegle was because this site was full of nasty and pervert people.
I met only two normal people there and we had a great conversation. But the rest... it's terrible, just go and check it yourself.
I do not understand how Omegle staff allows that?
There are many people on Omegle who are naked, rude, nasty, ignorant! Terrible place!

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8:12 pm EDT

Omegle Feeling threatened

I feel threatened by this "jake" person.
Can you please help find him and give him a warning that it's not alright to threaten ppl online, it doesn't give me a sense of mind to feel threatened and be cautious about my surroundings. Please help resolve this issue.
Thank you.

Http://logs.Omegle.com/21a0787

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tyga
, US
Oct 23, 2015 10:50 pm EDT
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Some guy name Jonathan is asking girls if they wanna see his muscled body, t akes video of them showing their sports bras or bras and threating them of if the leave or don't do what he says he'll leak the video and your usermanes you gave him .. he leak my video to a town I don't even live in but that kinda near me

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11:34 am EST
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Omegle Taboo roleplays, people make me afraid they're going to do more then roleplay.

My name's Aaron, and I'll openly admit I'm into having taboo roleplay ideas played out on me (rape, snuff, etc) but I never do my roleplays with non-consenting adults, and they never even hint at going anything beyond just a roleplay. However, the people I have met in my free time on both of those sites have made me afraid that they are going to take their fantasies beyond just fantasy and try to act out their fetishes, having obvious results based on the context. On freechatnow.com men such as "rick21" or "olderman48" are the two that made me have this fear primarily. I wanted to write down this complaint so other people could be aware of what happens in these chat rooms and can consciously avoid them.

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Angie67363
, US
Nov 14, 2018 6:57 am EST

I am trying to use the omegle video chat but the video isn't loading so i can't see them and they can't see me...

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RobRicht
, US
Nov 14, 2018 6:50 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I'd be happy if you please be so kind and take away the captcha. I'm no robot. I thank you so very much!

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Michaelbanshee
, SG
Nov 13, 2018 6:07 am EST

I don't know what i did wrong, i have been a user of Omegle and suddenly i just kept getting error on connecting to server, why is this so ?

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WildStorms
, US
Nov 12, 2018 2:17 pm EST

I can't get into omegle because it is treating my ip address as if it is linked with a bot. I just talk to random people and would like to continue doing so if you can fix this for me please so i don't have to type in the letters and numbers every time that would be great. Thanks.

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wittywe
, US
Nov 11, 2018 1:31 pm EST

It has always connected me with others with the same interest but as of today it doesn't connect with any of my interests. I've asked other users and they said they are experiencing the same problem, so I just wanted to bring attention to this issue. ...

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InnocentIllusion
, AU
Nov 12, 2018 2:02 am EST

Im a 23 year old girl and Ive been using this every weekend for years!
Now All of a sudden I need to put in a security code every time I skip! WTF! im loyal to this site dont make me do that :/ stopped me using the site atleast 18 hours now

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yep22
, US
Nov 11, 2018 4:17 pm EST

I had a conversation with a 10 year old girl who seems to be molested by his father. Please do something and find out anything about the girl's location

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SolidSnek
, US
Nov 11, 2018 11:42 am EST
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Every time I connect to someone I have to solve a captcha, please if you can stop this i love using this site but its getting to the point that im going to stop because of having to solve one every single time. thank you in advance if you can solve the problem

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Ellie Stanevová
, US
Nov 11, 2018 6:11 pm EST

Hello... I just literally witnessed a pedophilia.. With 8 years old girl.. I lured the guy to see if its real and it was.. Id like to take a further step and report it to the police.. Thank you

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killersbh
, FR
Nov 04, 2018 8:38 am EST

I was banned and was just showing my face can you unban me pls I DIDN'T SHOW ANYTHING then the background of my room and me

ComplaintsBoard
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9:35 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Omegle Threats and child porno on omegle

I was just casually browsing the Omegle video chat when this person with their webcam turned off began chatting with me. He stated that he had taken a video of my face and threatened to post it to a pornographic website. He told me that if i didn't want my face on these sites, to squeeze my breasts together (initially without a shirt, but I convinced him to let me do it with my sweater on). He had once again taken a video of me doing this, and continued threatening me, that I had to stay on the chat and do what he said or else he would upload it. Of course I begged him to stop and didn't do anything more with the fear of once again being recorded, but he decided to be a perverted freak and continue to threaten me. The catch is, I am under 18 years old and this guy and any porn site can be reported to the police for child pornography If they have this video of me. This was totally involuntary and I was being threatened, and I couldn't find an Omegle complaint site so I found the closest thing to it. If anyone finds a girl squeezing her boobs together through a sweater that says "I don't play the field, I rule the sidelines", then please report it to the site and get it removed. You and anyone who sees that video can also be charged with child pornography.

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Katyeet1273
, US
May 30, 2019 1:36 am EDT

The same thing happened to me and my friend, we were playing a game that seemed harmless but it wasn’t, they wanted us to show our bra, show our breast, and our butt. I just showed him me wearing shorts and he said he recorded it and threatened to post it on Facebook and porn websites. If you see 2 girls wearing a blue hoodie, circular glasses and a green wig on, and then another person with half white and half red wig on a maroon shirt that says “I’m all about naps” please report it! We are under the age of 18 and it was involuntary.

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3:59 am EDT
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Omegle Horrible child pornography.

Hello, my name is courtney I really hope this complaint is takin very very seriously! I was crying for almost an hour after a man was on his webcam and showed up in my conversation box on omegle. I saw he had a small baby with him. The man was in his mid 40's I would say, and his son was only a baby and a couple months old :' (I asked him "why is your baby on here?!" and he said "because he wants it" I said... "he wants what!?" and he said "my dick" and I said "excuse me! Hes a f*ckin child!" and he said I know and I told him he was sick in the head and he said I know, and he showed me his penis. And his baby was sitting on his lap this whole time and he told me his baby sucks his penis for him :' (I hope this is the right complaint website... I was balling my eyes out for an hour I cant unsee the horrible thing I saw. Please find him. He was what looked to be either indian from (india) or some other ethnicity but he had darker skin, black short hair, and his baby had black hair as well. He had a picture of eeyore from whinnie the pooh on the wall behind him and a couch behind him please find this man! Please stop him! I hope that poor poor baby boy is okay... Save that poor child...

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3:39 pm EDT
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Omegle Giving off kik names

I just had 5 kik messages from 5 random people who I've never met before or never head of telling me that my kik username is being given to strangers and pedos could find out about it saying and I quote what people have been sending the message about "female 13 horny don't say hi just send me a pic of your d*** and I will get my t***and p**** out for you" FIRSTLY IM NOT 13, secondly I don't use omegle or give my name out and thirdly there's some sick people out in this world! I'm not that sort of kid I just enjoy playing football and hanging around with people I KNOW! This site should definitely be removed!

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3:04 pm EDT
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Omegle Report abuse

Hi. I am constantly getting calls on my number and they are stating that we got your number from omegle.com. Kindly help me out as soon as possible to resolve this. It is very annoying and something like this wont be tolerated. This is very troubling. I am not mentioning the number publicly. But have mentioned the other contact in my query portal. Please take some action on urgent basis. Thanks.

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6:41 am EST

Omegle I believe this site should be taken down permanently

I thought it would be a little fun to go online an talk to random strangers, but this site is very wrong. all it is, is a bunch of lonely sick men doing inappropriate things in front of a camera. and the worst part is that their is no filtration anyone can go on no verification nothing, all you can do is skip on to the next person, but you never know if the next person might be even worse. I believe this site should be taken down permanently.

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Shannon Measaw Caruso
, US
Feb 14, 2022 2:39 pm EST

I agree with the above writer. This site should be taken down. This is a perfect site for child predators and very dangerous. There is no oversight. Why is this type of thing even allowed?

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Snoople
, US
Jul 05, 2016 9:41 am EDT

People arent perfect. Why go to a website where anything can happen, and bust a tit over innappropriate things you see? I saw photos of the Paris shooting on Facebook, but im not demanding that get taken down, right?

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Outraged Citizen
, US
Mar 30, 2016 5:01 pm EDT

I was trying to see what omegle was about and now I wish I never did!
I went on to video chat and there was several men, showing their bits to the world, as it happens I was with my kids and 2 of them couldn't sleep for 3 days. If this does not get taken down, I will go to the police!

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Omegle
, US
Feb 06, 2016 10:52 pm EST

i was also surfing omegle when a dude's pic showed up and he was showing off his dick and stuff. It was disgusting and in-human. People are so stupid.

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zach in the back
, US
Nov 05, 2015 9:57 pm EST

It's disgusting... Like looking into the heart of sick evil. It's barely a step away from watching a snuff film.

ComplaintsBoard
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9:00 pm EDT
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Omegle Inappropriate content

This site should be banned. This site has people who display inappropriate content and shows explicit ads. It's dangerous for children because it does not have an age requirement. So, any child who has access to a webcam can use the site. There are dangerous people on this site, they can influence a child to do regretful acts such as; Displaying their bodies, releasing personal information, and recording them. When entering the site it does have a box that warns the individual they could possibly be recorded. I'm afraid it's not enough. So, I ask that you please view it and do something about it.

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Jodie O'Brien
Kewdale, AU
Mar 11, 2013 11:11 am EDT
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I found my 13 year old daughter on this tonight. Someone had set the scene of "selling her Virginity" ..I got hold of it and accidentally deleted that "chat" so I started a new one, I identified myself as a 13 Female..the conversation was disgusting. It is an opportunity for phedophiles. Stay clear of it. We have reported it to media tonight and have a veary teary reticent 13 yo.

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4:57 pm EDT

Omegle This is a predatory website

This is a predatory website, parents do not allow your children on this web site. It is a video chat that grown men expose thier genitles and masterbate while speaking with your child. A child who has body issues or low self esteem will certainly be coersed to expose herself. It happened in my family and I am devastaded!

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bigboygno
nolensville, US
Feb 27, 2024 7:06 pm EST

what im complaining about

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piksome
Lucknow, IN
Dec 09, 2023 4:29 am EST
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On 2.12.2023 One girl from U.S has capturating my photos without my consent so pls take the legal action against her. In future it will misuse of my photograph

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Hank Kennedy
, US
Nov 19, 2023 5:22 pm EST
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i was on omegle for fun and then i went to sleep, sounds normal but then the next day i could not log in, i was banned it said, i believe the ban was from "harrassment" of people leaving so quickly, disgustingly that was due to people searching for women. i do not believe i did anything against the rules or such, email me at pokalashon13@gmail.com

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Brady_hky9
Nashville, US
Nov 20, 2023 2:09 am EST
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I literally got banned for no reason, pls unban me

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Ashleighhhh
Glasgow, GB
Nov 13, 2023 8:14 pm EST
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Hello I was banned a couple of days ago from omegle. It is really bugging me as I don’t know why I was banned. I would really like to know why I was banned as I am unsure and didn’t mean to cause any harm or offence to anyone would love to hear back as soon as possible thanks .

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devin brown
hiram oh, US
Nov 05, 2023 2:12 am EST

i was just getting on and i got banned for 0 reason pleas unban me 1025202

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lucknow, IN
Nov 04, 2023 3:55 am EDT

see,i am not a regular user of omegle but i use it sometime to interact with people,never have i ever use any abusive words,shown any offensive action or did something unresonable yet omegle has ban me without any reason ,the ban last for months now,as a user i am effected and as the application owner its your responsiblity to help me out

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Ghost9815
,
Oct 23, 2023 3:35 am EDT

My mobile number ([protected]) is being shared in Omegle chats without my consent by some unknown person. Omegle is not installed on phone neither using it.

Today i.e. 6th Oct 2003, some unknown messages were received. The PROOF of the same are attached below.

Kindly look into the matter to avoid harassment from unwanted messages.

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Jorrit Neven
, US
Oct 22, 2023 7:19 pm EDT
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i was banned on omegle why ?

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IPX Marsh
, US
Oct 22, 2023 1:26 pm EDT
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I've been banned from using your site and I don't have any idea as to what reason. I've been banned since I changed my internet network provider, since then i can't get any access to your site and it always redirects me to another page that says I am banned from using Omegle.

Omegle In-depth Review

Website Design and User Interface: The design of Omegle's website is simple and straightforward. The user interface is clean and easy to navigate, making it a breeze to use the platform.

Ease of Use and Navigation: Omegle is incredibly easy to use. Simply visit the website, click on the "Start a chat" button, and you'll be connected with a random stranger instantly. The navigation is intuitive, allowing users to easily switch between text and video chats.

Features and Functionality: Omegle offers a range of features to enhance the chatting experience. Users can choose to have text or video chats, and there is also an option to add interests to match with like-minded individuals. The platform also allows users to share files and send links during the chat.

Privacy and Security Measures: Omegle takes privacy and security seriously. Chats are anonymous, and the website does not require any personal information to start a chat. However, it is important to note that since chats are anonymous, users should exercise caution and avoid sharing sensitive information.

User Base and Community: Omegle has a large and diverse user base, making it easy to find someone to chat with at any time. The community is generally friendly and open-minded, but as with any online platform, there may be some individuals who do not adhere to proper etiquette.

Customer Support and Responsiveness: Omegle provides customer support through their FAQ section, which covers most common questions and issues. However, the responsiveness of the support team could be improved, as it may take some time to receive a response.

Mobile Compatibility: Omegle is compatible with mobile devices, allowing users to chat on the go. The website is responsive and adjusts well to different screen sizes, providing a seamless experience on smartphones and tablets.

Advertising and Monetization: Omegle is a free platform and relies on advertising to generate revenue. While there are some ads on the website, they are not overly intrusive and do not significantly impact the user experience.

Overall User Experience: Overall, Omegle offers a unique and enjoyable chatting experience. The website design and user interface are user-friendly, and the range of features available enhances the overall experience. While there are some privacy and security measures in place, users should still exercise caution when chatting with strangers online.

Pros: - Simple and clean website design - Easy to use and navigate - Range of features to enhance the chatting experience - Large and diverse user base - Mobile compatibility for chatting on the go

Cons: - Customer support responsiveness could be improved - Some individuals may not adhere to proper etiquette - Users should exercise caution when sharing personal information

How to file a complaint about Omegle?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Omegle. Make it specific and clear, such as "Unexpected Ban from Omegle without Reason" or "Poor Video Quality on Omegle".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Omegle. Include key areas such as:

  • The specific problem you faced, whether it was technical issues, user conduct, moderation concerns, or privacy matters.
  • Any relevant transactions or interactions you had with the company, including dates and times if possible.
  • Describe the nature of the issue in detail, explaining what happened and how it deviated from your expectations.
  • Include any steps you took to resolve the issue with Omegle, such as contacting customer support, and the responses you received.
  • Explain how the issue has personally affected you, whether it was wasted time, emotional distress, or any other impact.

5. Attaching supporting documents: If you have any screenshots, chat logs, or other documents that support your complaint, attach them to the form. Be cautious not to include sensitive personal information in the documents you upload.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you may have incurred as a result of the issue with Omegle. In the 'Desired Outcome' field, describe what resolution you are seeking, such as an account unban, an apology, or a service improvement.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is realistically stated.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint against Omegle on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so it is important to check back regularly.

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