CB Online Shopping Worx / RW Direct Complaints #2-21

Worx / RW Direct review: Lawnmower battery charger worx 20 v pro 5.0

Nowaynope of CA

May 26, 2026 5:48 pm UTC

Featured review

I require a new charger for the above mentioned batteries. Well… on the site there is no indication what charger is compatible with these batteries. The main complaint though, is the inability to contact a human being on the customer service line. Horrendous . Never ever purchasing a product from this company or its parent company, or holdings of that owner of these companies. Absolutely horrendous. I am not putting my private number into a database in order to speak to someone at customer service. Horrendous! Do better!

Desired outcome: Fix your customer service procedures.

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Worx / RW Direct Contacts

Worx / RW Direct phone numbers

+1 (855) 279-0505

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100%
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United States

+1 (888) 895-2216

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Canada

+44 345 202 9679

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United Kingdom

+61 130 088 9028

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Australia

+31 235 628 173

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Benelux

+45 76 621 110

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Denmark

+372 620 1111

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Estonia

+358 102 710 420

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Finland

+33 970 440 275

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France

+49 221 130 6560

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Germany

+371 67 245 561

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Latvia

+370 837 310 959

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Lithuania

+47 51 686 500

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Norway

+46 451 381 987

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Sweden

+86 400 887 9955

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China

+55 800 779 2919

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Brazil

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Worx / RW Direct emails

worx@positecgroup.com

100%
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Support

b2binquiry@worx.com

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sales

press@worx.com

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communication

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Worx / RW Direct address

PO Box 681298, Charlotte, North Carolina, 28216, United States

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