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WorldRemit Customer Service Phone, Email, Contacts

WorldRemit
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www.worldremit.com
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4.5 2558 Reviews 357 Complaints
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WorldRemit complaints 357

ComplaintsBoard
T
2:12 pm EST

WorldRemit Money transfer. Worldremit enquiry reference no: [protected]

WorldRemit Inquiry reference Number:[protected]
I transferred money to Pakistan for my dad. Initially he was unsuccessful to receive after many attempts going to a designated bank. Afterwards I requested to cancel the transaction and have amount refunded. Even after all the promises over the phone inquiries I have not received back the amount. I like and appreciate the WorldRemit services. I want to resend the new transaction to my dad as badly needed for his medications etc. but can not do so unless I receive previous money back. They keep promising over the phone, but that is not enough. Appreciate for your help. Tanweer Ghumman

Desired outcome: To get money refunded in ASAP

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P
2:22 am EST

WorldRemit Transfer delay and miscommunication

Have issues with worldremit - tried to do a transaction on feb 11 to support a cousin of mine to prepare for exam 12th grade in india - so I send money directly to brilliant pala study centre. The transaction has not been processed yet being on 17 feb. The girl has missed the classes at the centre as a result of the transaction not being processed till now. There was no communication whatsoever from world remit to myself about the insufficient details. I am hereby requesting compensation for the delay in the transaction. I will be taking it further
World remit is a miserable company and [censored]ing useless
Poor management and directions

Preeti Kamalan
Case No: [protected]

Desired outcome: Compenssaiton and expeditation of the trasation

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S
7:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have attempted to transfer a small amount of money to a recipient in Uganda in an area where people are subject to starvation and have been denied the opportunity to make this donation. As a philanthropist I have a stellar reputation and credit rating. The fact that I can't receive an explanation for this, and thus no opportunity to resolve the problem is very frustrating.

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D
4:25 pm EST

WorldRemit Trying to find out what happened with money transfer i made this morning, and it looks like it there is a phantom transfer matching the first one.

I have tried to call and talk with someone, but that apparently isn't happening, and it is costing me big dollars. Now if one of you think you can act like a grown up and talk to me, call me at [protected] and I hope you do it soon, but from what I am seeing here in the complaint dept, there are over 150 others that you have had issues with and they can't seem to find someone to talk to either. Now I need to speak with someone immediately because the way it is it is taking way too much money out of account. That may have happened when I was doing the transfer because when I hit pay, it come back as order placed and I waited and waited and waited and it never said it was processing, and now my bank says basically it has tied up over 800.00 from my account. I need someone now...

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O
5:38 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit Transactions not received

I was in kenya recently and transfered money to a friends account and at least 2 of these transactions have not been received. The kenyan police have been informed and I have to send a statement to them. I am not sure which transactions were not received but these are the numbers of the suspect ones: [protected] [protected] [protected] [protected]. The police seem to be aware who has done this and are hoping to make an arrest but I dont know if they will succeed. Will I get my money back.

Desired outcome: restitution

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H
5:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit Refund

Hi,
I sent a payment from worldremit to India but they said it's void and there's some issue. Afterwards, I cancelled the payment and asked them to refund the money they said it will take 7 working days which they already took and after that it's 10 days happened now. Still, I didn't got any satisfactory answer from them they just say their finance team will contact but no one does. I am frustrated I don't have money.

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D
11:46 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I attempted to make a money transfer earlier today and I input a new credit card. Once that happened all sorts of weird things started happening and it said it could take 4 to 6 hours to complete the transfer!!! I was then contacted by pinal county credit union and asked if I had made certain transactions because they were checking for fraud. I confirmed...

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J
3:56 am EST

WorldRemit Money transfer

November 4 2020 I sent $156.18 (WorldRemit transaction #[protected]) Worldremit case number [protected]. This money has not been received. I complained to Worldremit to refund my money and they said that it is irrecoverable. This is stealing just like Ismail Ahmed exposed at UN before he opened Worldremit. I want my money back.

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J
11:54 pm EST

WorldRemit not taking care of a little problem ..shrugging me off

my case #[protected]. my phone # [protected]..Email [protected]@gmail.com

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C
2:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit Cancelled transaction and closed account

They sent me an email stating my identity had been approved.
Took the money from my account but the transaction was on hold for too long.
When I chatted with customer service he assured me my documents were good and the transaction would go through within 10 minutes
Then I get another email indicating they've cancelled my transaction/closed my account and that they don't have to provide a reason BUT I could have to wait up to 21 days for them to refund MY money.
Terrible terrible service

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N
8:24 am EDT

WorldRemit Double charges

Their website malfunctioned and requested I re enter my debit information. Then it proceeded to charge me two times for the same transaction. They refused to acknowlage the error was on their end and I am having to call my bank to cancel the transaction. I called, emailed and chatted and was told I should have checked my bank before doing waht their website said and re entered my information.

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M
9:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit World Remit has rendered my account disabled. World Remit is not responding to help chat

After more than one-hour waiting World Remit is not responding to help chat

After more than 4-hour waiting for World Remit is not responding to help chat I want to know why and on what account World Remit has rendered my account disabled.

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J
9:54 am EDT

WorldRemit Transfer of funds overseas

I try to use the to send funds to students in a Bible College in Nigeria. They turned it down - no reason and closed my account. I wonder if it's Muslim controlled and part of the persecution of Christians in that country.

Their rejection: We're sorry to inform you that we've made the decision to cancel your transaction and close your account.
This means that we've cancelled your payment. In the majority of cases, it should appear in your account within 2-3 working days but it can take 7-21 days depending on your bank/card issuer.
There are a number of reasons we may need to close a customer's account: we may have concerns over security or feel that there's been a breach of our terms and conditions. Sometimes, a customer simply has more than one account to their name.
We're not legally able to tell you the exact reason for each closure, but we always aim to stay balanced, fair and safe when reviewing our transactions - so if you think we've made the wrong decision, we'd love for you to get in touch.

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P
5:17 am EDT

WorldRemit Holding $6000

My name is Patrick Vye. I am the President of Seamair LLC. On 7 Sept I attempted to send two $3000 transactions to South America. The money went from Santander bank to WorldRemit on 7 September 20. The money was never sent to South Africa. WorldRemit closed down my account and as of 11 Sept 20; I still have not received the money back. How do I report this criminal activity and assist with the prosecution of this company? I, and my company, stand ready to help.

Sincerely,

Patrick Vye
President Seamair LLC
[protected]@protonmail.com
+1 [protected]

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A
6:23 pm EDT

WorldRemit They don't give my refund

I sent money to Mexico on Aug 16, 2020. My receiver couldn't get the money due to an error, the transaction # won't go through. I cancelled it on Aug 17th. But to my surprise on the 18th, I got an email saying that the money was collected! I asked my receiver in Mexico if they took the money, and they didn't. I chatted with one Worldremit agent and I found out that the money was collected in Honduras and Worldremit provided the same transaction # that I got. Now I'm calling and chatting with their agents to get my money back. They keep on saying that they will investigate and I'll get my money back within 7 business days but it's almost 14 business days already. I'm behind my rent and have to pay the penalty because of their fault. It was my first time using their service and definitely the last! Stay away from Worstremit.

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V
7:32 pm EST

WorldRemit my transaction delayed

my transaction delayed worldremit company. they said . only 2 to 3days maximum days need wait before arrive the funds.. but almost 3weeks until now my transaction still not yet available for pick up. i call them but its not easy call worldremit company thats realy bad.

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N
4:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit Payment not received

I sent money to my family 4 weeks ago to Dominican Republic, they haven't received it and I call everyday. This team does not help with my transaction, I feel like they don't want to give me my money back.

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D
11:31 am EDT
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WorldRemit Account disabled without any notice

I sent money to my mobile money account after verifying my account details and everything and they disabled my account immediately after i sent the account and now while trying to communicate with them i am getting no feedback or response whatsover . Yet they have deducted my money from my account and while trying to communicate with them they are not giving me any resposne . Why is this ? Regards

Please assist with this .

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M
4:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit Money transfer

I transferred money to my own bank in the US and it never arrived. I called worldremit multiple times but all they said was it has been paid and I should check with the US bank. I've checked and checked and nothing.

Customer service is terrible. They keep asking for the same documents. Very unprofessional. Terrible service.

Still don't know where my money is.

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R
2:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

WorldRemit Funds not yet sent.

TRANSFER # [protected]
It has been 7 days since they took the funds from our account. Any idea how long a transfer should take? We would like the funds sent or a refund so we can get our product?
This is the company we are dealing with;

Nassaulaan 4F

5251 JC Vlijmen

The Netherlands

T +[protected]

www.hardwarecare.nl

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About WorldRemit

Screenshot WorldRemit
WorldRemit is a leading online money transfer service that allows individuals to send and receive money across the globe. Founded in 2010, the company has quickly become a popular choice for people who need to transfer money to friends and family in other countries.

One of the key features of WorldRemit is its ease of use. The platform is designed to be user-friendly, with a simple and intuitive interface that makes it easy for anyone to send money. Users can send money from their computer or mobile device, and the process is quick and straightforward.

Another advantage of WorldRemit is its affordability. The company offers competitive exchange rates and low fees, making it an affordable option for people who need to transfer money internationally. Additionally, WorldRemit offers a variety of payment options, including bank transfers, credit and debit cards, and mobile money.

WorldRemit is also known for its security and reliability. The company uses advanced encryption technology to protect users' personal and financial information, and it has a strong track record of delivering money transfers quickly and efficiently.

Overall, WorldRemit is a trusted and reliable option for anyone who needs to transfer money internationally. With its user-friendly platform, affordable pricing, and strong security measures, it's no wonder that WorldRemit has become one of the most popular online money transfer services in the world.
How to file a complaint about WorldRemit?

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1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with WorldRemit in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with WorldRemit. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

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9. Post-Submission Actions:
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Ensure to follow these steps carefully to effectively file a complaint or review about WorldRemit on ComplaintsBoard.com.

Overview of WorldRemit complaint handling

WorldRemit reviews first appeared on Complaints Board on May 31, 2012. The latest review They stole my $755! was posted on Apr 23, 2024. The latest complaint My recipient hasn't received their money yet was resolved on Sep 17, 2023. WorldRemit has an average consumer rating of 1 stars from 2558 reviews. WorldRemit has resolved 17 complaints.
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  1. WorldRemit contacts

  2. WorldRemit phone numbers
    +1 (888) 961-4869
    +1 (888) 961-4869
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    United States
    +1 (888) 772-7771
    +1 (888) 772-7771
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    USA and Canada
    +61 261 452 161
    +61 261 452 161
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    32%
    Confidence score
    Australia
    +64 98 871 710
    +64 98 871 710
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    11%
    Confidence score
    New Zealand
    +32 25 884 464
    +32 25 884 464
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    35%
    Confidence score
    Belgium
    +45 78 792 981
    +45 78 792 981
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    52%
    Confidence score
    Denmark
    +33 272 242 117
    +33 272 242 117
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    31%
    Confidence score
    France
    +49 693 339 9415
    +49 693 339 9415
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    Germany
    +39 694 803 110
    +39 694 803 110
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    36%
    Confidence score
    Italy
    +47 21 999 485
    +47 21 999 485
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    18%
    Confidence score
    Norway
    +34 960 473 401
    +34 960 473 401
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    23%
    Confidence score
    Spain
    +46 410 880 200
    +46 410 880 200
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    30%
    Confidence score
    Sweden
    +41 435 086 414
    +41 435 086 414
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    Switzerland
    +81 345 888 160
    +81 345 888 160
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    44%
    Confidence score
    Japan
    +65 31 590 808
    +65 31 590 808
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    17%
    Confidence score
    Malaysia & Singapore
    +1 (303) 519-0217
    +1 (303) 519-0217
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    +44 20 7148 6118
    +44 20 7148 6118
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    Global Lead
    +1 (506) 500-1100
    +1 (506) 500-1100
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    Pr Lead
    +1 (888) 961-4869
    +1 (888) 961-4869
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    United States
    +44 20 7148 5800
    +44 20 7148 5800
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    United Kingdom & Rest of the World
    More phone numbers
  3. WorldRemit emails
  4. WorldRemit address
    100 Hano Street, Suite #9, Boston, Massachusetts, 02134, United States
  5. WorldRemit social media
WorldRemit Category
WorldRemit is related to the Money Transfer Services category.

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