World Golf Tour [WGT]’s earns a 1.4-star rating from 5 reviews and 43 complaints, showing that the majority of virtual golfers are dissatisfied with gaming experience.
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game is not free
This site is a scam! I joined www.wgt.com and started the game. At the beginning there was a tutorial ho to play the game and when I finished it I was told that I have to pay money to continue the game! This game is not free, beware! I never wasted my money on games, so I decided to quit. There is nowhere told that this world golf tour costs money! When you join this site you have to rent those holes and pay some money for each 9 holes. Ridiculous. Don't waste your money and time here!
problems with navigation
I was playing the game on the website www.wgt.com within 3 weeks. But I was disappointed in it. It was difficult to navigate and the ball didn’t fall to the lunule. I tried to be careful and wasted a lot of time, when I played, but it was impossible to get where you needed. I stopped to play, because I didn’t get the necessary score and my time finished on this website. Terrible website and game.
business practices
World Golf Tour is an online program where you can play virtual golf rounds. It touts itself as being "free" for anyone who joins as a member. What they don't tell you is that in order to actually enjoy the game (hit a ball 200+ yards with a driver) you need to buy better clubs. The best part about this CRAP site and its employees is that the clubs and balls you buy with money, depreciate over time. You buy a driver for $8 they will buy it back for $2 almost immediately. The best part is that it doesn't even improve the gameplay. The moderators on the forum are absolute #S and will cherry pick and delete posts that don't show the company in a good light. Suggestions are grounds for deletion of your account. Essentially, this scam site is still a "beta" and has been for two years. Basically, allowing them to say that the game is seriously flawed but oh well it's a beta. They essentially deny all liability, have a NO RETURNS policy, and offer you a garbage product. Yet they are charging money for people to buy golf balls that need to be replaced every other round... This place is a joke and you should just stay away from it and its inbred employees
The moderator alex is an idiot
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been off line for months. Tech center request for service tells me my request is too old. I keep trying to call help line. Call goes to message saying transfer to front desk then you get a message no one to take call. Come on been with WGT for over 5 years and get ZERO HELP!
Please help me get back online. 4 months with little help
Please explain why you cannot transfer my 10000 credits from my jimbo player to my currant player nordnoc. as i said I am. 82 and dont understand IT. Thanks PS I think you are being a little bit cruel if you dont help as I have been playing WGT for many Years and spent a huge amount of money
Waited for an opponent in Tokyo ,waited for ages for an opponent then cancelled losing causing 250.000 coins taken without a game being played
Would be grateful to have the coins reimbursed.
This happened on Mon gmt time 9.05 am my user name is cowboyjohn03
I contacted support to resolve and in game issue and they deactivated my account saying I have multiple accounts
I have paid them good money buying items in their game and currently had a positive balance in the game
I have not received a reply after complaining about their deactivation
In three words this game has best descibed itself and the people that want to play: PAY TO WIN .
Tuesday July 09 2019 at 10:42 pm (cdt) I tried to log on, but all my screen showed was Error account disabled contac members@wgt.com. Which I have E mail them(WGT) 5 times since and I have no response. I would take MY credits 272, winnings $28.68, buy back all unused balls, and all equipment!
They will disable your account if you paint WGT in a bad light; I have already submitted reviews that will never be seen in their forums about the game manipulation and favoring players that have paid for certain game features used against other golf players during match plays and tournaments. E.G. Using a LW for a 23 yard flag against a 32mph wind on a flat green surface- and the laws of physics would cringe at a 83 yard roll results; a 3 wood against a 10 mph wind would never go more than 245 yards, but on this game- it does!
WGT NEEDS A LAWSUIT!
I deposited 5.00. It shows 500.00 from my bank records. This is a mistake I need a refund. I was playing Jan 6, 2019 and needed to add a few dollars to purchase new balls. I deposited $5.00. Today I checked my bank account and see that $ 500.00 was deducted. This is an error. I want an immediate refund.
Joseph W Carr
golfnmeee
cannot login to this site, sticks at 1%
About World Golf Tour [WGT]
Overview of World Golf Tour [WGT] complaint handling
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World Golf Tour [WGT] Contacts
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World Golf Tour [WGT] phone numbers+1 (415) 433-2027+1 (415) 433-2027Click up if you have successfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number 0 0 users reported that they have successfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number Click down if you have unsuccessfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number 5 5 users reported that they have UNsuccessfully reached World Golf Tour [WGT] by calling +1 (415) 433-2027 phone number
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World Golf Tour [WGT] emailsmembers@worldgolftour.com100%Confidence score: 100%Supportmembers@wgt.com84%Confidence score: 84%communicationcustomersupport@wgt.com75%Confidence score: 75%support
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World Golf Tour [WGT] address160 Pine Street, Suite 510, San Francisco, California, 94111, United States
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World Golf Tour [WGT] social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all World Golf Tour [WGT] contacts
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This claim is full of crap! I just don't know where the hell the OP got that info but it is not true at all. The game is totally FREE to play unless you purchase some of the equipment from the pro shop and it's entirely up to you whether you want to buy or not, nobody's forcing you.