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1.1 35 Reviews 4310 Complaints
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Wish Complaints 4310

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S
1:17 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Wish order

I ordered 2 makeup brushes and 1 popsocket about 3 months ago, the delivery dates have passed a loongg time ago and when I go to check the where's my package it's outdated. Wish is fraud and stole 15 dollars and i still havent received anything . On top of that they won't let me have a refund. Horrible app. I HATE IT. So angry and frustrated! I have once bought the same brush and Ioved it that's why I ordered 2 more, never received them though. So annoying!

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W
11:03 am EDT
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Wish order has been filled in duplicate and triplicate and charged to my credit card twice.

All order were received in duplicate and triplicate. When I try to get return instructions, I only get the run around and never get to speak to a person. My credit card has been charged twice and I disputed the charges this morning. The quality of the items ordered were such poor quality that I would have to order at least a 2X when I wear a medium. I have deleted my information and I will never order from this site again. I would like a full refund for all charges and for Wish to pay for the return shipping. This is fraud at the highest level. Rip off!

Betty M. Reynolds
113 Shannon Hill Road
Greenville, AL

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Update by Work4me
Aug 29, 2018 12:00 am EDT

I ordered several items in a size XL rather than the usual size M that I usually wear. Each and every item has been at least two sizes too small and was very poor quality. I am seeking a full refund from Wish.com plus charges to return the undesirable items. I have never been so disgusted and disappointed with any business ever. I have tried contacted the company on numerous occasions and only get transferred from one department to another with no option to speak to a real person. This is nothing less than credit card fraud in the form of false representation.

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M
9:56 am EDT

Wish user account and billing issues

Trying to purchase an item but keep receiving a msg saying I have user account and payment issues and to go to www wish payment issues to resolve this problem I did that but could not resolve anything I found that site to be confusing I have made previous purchases from wish without a problem from the same account can I get help to resolve this problem my email is [protected]@mail.com

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J
8:10 pm EDT

Wish a jacket I bought and paid for but it was way, too small and a 1 000 piece gel pen set also pd for.

I have been doing business with this co. since mid March this year, I have spent a considerable amt. of money on their items. I am looking for my refund on a jacket that I ordered for $13.00 and a set of 1, 00 pieces of gel pens, which were ordered some time in late april. I have heard nothing about my jacket, just go to this web site and then go to this web site, I am being yanked all over the place from these people, I have gotten things I had never ordered and don't get things that I have ordered, please what can I do to resolve this mess, its just not fair, you never get to talk with a live person, its always go to this site or that site, I'me so sick of this crap, I have spent a lot of money for things from wish.com, but no more I am through, , they are not very nice people and half the time I don"t think that they understand English, what can I do to remedy this mess, I am so thru with wish.com, and I know ime not the only one either. Thank You for your time Judy D.

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G
12:21 pm EDT

Wish my refund please... sike you thought I was gonna say please? I am not that flexible

I cancelled so many items on august 23 and 20 but they still havent texted me saying that I go my refund. This is what they said

"me: I did not receive my refund.

Wish: we have checked our system and can confirm that the refund was processed on saturday, august 25, 2018. Sometimes, it can take up to 14 days to show up on your statement. If you don't see it, please contact your financial institution.

Wish: please note that if you cancelled your item, you may not see the initial charge and therefore, the refund in your statement.

Wish: this happens because the original payment wasn't deducted from your account since you cancelled the transaction within a few hours of placing the order.
If you're still unable to confirm by saturday, september 8, 2018, don't hesitate to reach out to us again."

How can I trust those words? I want to, I try to. But wish? Why do you make your costumes saffer? Arent you suppose to make thwm smile and happy talking about how great you are? Do you like money that much? Are you that broke?

Right now after reading this message, i'm pretty sure you'll want to disband me from your store! But guess what? I am grace lidji emmanuella (I am black and an iron head) and I declare war on this shop.

You (french)"hanackers" (english) you hackers! You thieves! You know good for nothing! You can disband me.

But I will create a new account what's up wish. Are you guys that low? Do u want us compainers to find where you really are? Where your location is? And what's your true names? Again I grace lidji emmanuella will find a way to make you pay! (even if it has to go to the civil case of course)

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F
12:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish request #[protected]

I'm still waiting on your required action on request #[protected] (below). You keep sending me emails but you're not resolving the problem. What is Wish's PROBLEM?
Wish has debited my checking account for $66.00 on 8/13/2018. I did not order anything. My Order History doesn't indicate any new orders either. Your immediate attention would be most appreciated. See
Request #[protected] CSR John
Request #[protected] CSR Chiqui
Request #[protected]
Request #[protected]

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C
9:17 pm EDT

Wish my $66.91 that I spent for 2 wifi camera and wireless receiver.

I purchased 2 WiFi at home security cameras and the wireless receiver. The total was $66.91 and it is not what I got. Yes it was a camera box and when I opened it I was stunned and furious to find a disposable camera and a piece of paper that said instructions on the front and on the back said smile. I ordered it under the Gmail egosumgeneranti and no longer have that Gmail. My new Gmail is [protected]@gmail.com. I have a new Wish account with this new Gmail. My name is Michael A. Scriven and the order was shipped to 216 S. Kansas, Wichita Kansas, 67211. Please give me my money back, please. I still am at shock and disbelief that something like this would happen to me from you. I was a vert good customer. I am very disabled and bound to a wheelchair for the rest of my life after nearly dying in a car accident and am poor with a monthly income of only $769.00. Please credit my new Wish account the $66.91. You can find my new Wish account at Michael Scriven and [protected]@gmail.com. I will reorder the same things rather a different seller than the last. I still need security cameras for my house because of the recent crimes in my neighborhood. Thank you.

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G
1:37 pm EDT

Wish withdrawal

I have a withdrawal in my Chase bank account from my debit card on 8/24/2018 for $202.35 from Wish.com and I have no idea why since I haven't ordered anything. How do I get my money refunded back? If someone could please contact me back that would be greatly appreciated. I cant find my account so I cant see if anything was purchased.

Gracie
[protected]

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C
8:58 am EDT

Wish my paypal was hacked

I downloaded an app called Wish, when I purchased a shirt I wanted to pay with PayPal and was prompted to put in my PayPal user name and password . A few days after my PayPal was hacked and money taken out of my bank account I only use for PayPal, two amounts to odd fake business names I never purchased from . I had to close my bank account, I wanted to close PayPal but I have to wait 80 days they said, PayPal was no help and wouldn't accept responsibility since the amounts taken out didn't read as PayPal but as fake business names . Wish or someone associated with Wish got into PayPal and took my bank account number and info .

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S
7:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish my order

I have at least 4 items I ordered and 3 months I have not received my product. I have spoke to your people 5 times and nothing. I was lied to the last time By John Davis case #WI17023865 His ID# is WI0471 out of Phil. Pa.
He told me my product would be delivered this past Wed. 8-22-18, I ask him if you cant deliver in 3 months how am I going to get my product in a week? He lied. You entire company is a lie and does questionable business at best

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L
10:47 am EDT
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Wish gel pens order

I ordered the 140 Gel Pens 7/21/18 from Wish. What I received was a small bag of 20 refills, no casings. This is false advertisement. Even though we are ordering low-priced items, we wait forever. When we finally receive, it should be what we chose. Can you please have the 140 Gel pens sent to me. Also, I am still waiting for the Dragonfly necklace purchased at the same time. I will continue to order from Wish if I receive what I order!
Thank you,
Linda Blake, [protected]@gmail.com

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J
10:25 am EDT
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Wish withdrew 562.65 said refunded but not

On Aug 17, 2018 I added items to Wish cart total 562.65. I then tapped on a button that i thought was going to allow me to review my order. Instead it placed the order. It said right then your money will be refunded on the 17th of aug. It has not. I have left numerous messages with customer support and the Peter Z. the CEO. He has yet to respond and customer Support from Mary said she was glad to hear my money was refunded. I sent her back an email saying i had not received any money.

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grace lidji
US
Aug 26, 2018 11:48 am EDT

i cancelled some of my items then they said they'll refund me on my account. i went back and look on my wish account and waited for whatsoever message that said you where refunded by wish, but No! they all say thesame things when you cancel an item the say the same damn message check it out this is what they say"Hi Grace, I'm Wish's support assistant!
Your refund was processed on Saturday, August 25, 2018. The credit should appear on your Credit Card account by Saturday, September 8, 2018.
How can I help you with this?
I did not receive my refund
G
We have checked our system and can confirm that the refund was processed on Saturday, August 25, 2018. Sometimes, it can take up to 14 days to show up on your statement. If you don't see it, please contact your financial institution.
Please note that if you cancelled your item, you may not see the initial charge and therefore, the refund in your statement. This happens because the original payment wasn't deducted from your account since you cancelled the transaction within a few hours of placing the order.
If you're still unable to confirm by Saturday, September 8, 2018, don't hesitate to reach out to us again."
They always bring those kind of messages i had enough of this GIVE MY BACK MY MONEY!

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J
10:17 pm EDT

Wish clothing/shoes

I have been attempting to return 2 pairs of shoes for over 2 weeks now. Wish has not sent return labels as promised. The site is bogus and has set up a site making it impossible to return items and have money refunded to your credit card. Just now i tried to get customer support and was unable. So i decided to see what would happen if i clicked on "browse"the site came up immediately. Ijust want to return my things and get my credit. Card REFUNDED. THIS SITE IS A RIP OFF AND A SCAM.

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A
4:30 pm EDT

Wish my orders I never received

I sign up for a wish account and I chose to sign in through Facebook it's just easier for me. I had made alot of orders probably I would say about 10 items. One day I was going on to my face book and a screen popped up said I had to log back in for security reasons and verify my identity. So I go to sign in and it says wrong password. I been using the same for the whole time I had a Facebook account so about 6 years. I hit the forgot password button and they want to send a code to my old phone and would give me an aption to reset my phone number or my FB account . So I ended up making a new account . My old one got deleted from FB I guess or hackers. It's not right that fb done this and not even investigating it's like my account never even existed and I had a lot I mean a lot of pictures on there that I had no copies and can't replace them . That's wrong... So I try to click on my wish app and it was making me sign in so I tried with my FB account and wouldnt take it. So I ended up losing all my orders from wish I email the over and over and they always replied but with the same exact questions I got tired of repeating myself they stop responding to me and it's been since April and I never got xxx

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F
4:13 pm EDT

Wish unauthorised credit card charges

You charged me TWICE for one order or accidentally made the order duplicate. I only want the ONE order.
8/22/2018 Pending WWW.WISH.COM SAN FRANCISCO CA [protected] 452.52
8/22/2018 Pending WWW.WISH.COM SAN FRANCISCO CA [protected] 0.10
8/22/2018 Pending WWW.WISH.COM SAN FRANCISCO CA [protected] 452.52
8/22/2018 Pending WWW.WISH.COM SAN FRANCISCO CA [protected] 24.00
8/22/2018 Pending [protected] 1.00
8/22/2018 Pending WWW.WISH.COM SAN FRANCISCO CA [protected] 1.00

Only want the first order placed for 452.52. Please cancel the other orders. The last 4 digits of my AM EX is 5422 and my name is Patricia Stilley/Frankie Haney.

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T
11:11 am EDT

Wish advertising

This is disgusting and unacceptable and I'm not a bubble wrap mama. I am EXTREMELY disgusted that you would advertise a onesie for a baby girl probably designed by a total pedo! How dare you think it's ok to put a baby in a wig and a shoulder less onesie [censored]ing sick! I can only imagine the flighty idiots that respect fashion more than their children who would actually but this [censored]! How dare you!

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T
11:49 pm EDT

Wish order never received

I ordered a phone to Wish on July 28, now its nearly 2months waiting for NOTHING, its disgusting, lies, misleading, wrong infor that you gave people to gain money, That's dirty money, youre only received and gone, because youre not getting those money in a clean way, you think youre smart the way you wish doing it, , ...I wish God gonna wipe all those dirty profit, I still waiting for my refund, Ill think if Im going to FAIR GO NZ on air and let this know, and Im going to tell my families NO DOT ordered anything from bluffing, only lies Wish. and Im requesting a refund as soon as possible.

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R
10:40 pm EDT

Wish Give away

Says I can win and claim a free gift but when I try it says. Tomorrow daily giveaway info not found. Have I just lost my free gift :(

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K
9:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish unauthorized card amount/lies on 95% off /no shipping

i am wanting to have some kind of understanding why my amount and codes say one thing now that i order it i received an email saying $872.22 taking off my card well i was shown the amount being only me to pay of $39.05 this is the 49 items list amount was $701.00 item total if you can do the math 95% off comes to the total of $39.05, $191.22 is for shipping code said deducted... so tell me why your site is showing me one thing but trying to charge my card out this world this is known as fruad and false advertizing. I WANT THIS CORRECTED ASAP OR I WILL CANCEL ORDER AND GET BBANK TO SUE YOU.. THANKS AALOT MR. AND MRS. YATES

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P
2:53 pm EDT

Wish ordered 2 items under $40. was charged $1,125.32

Attn: Mary Request 1267069

On August 6, 2018 I was charged $544.00 and $581.32 which equals $1.125.32. I tried to cancel this order. I stopped payment with my bank. I was credited $544.00 on August 8, 2018. On August 18, 2018 zi was credited $432.00. Balance due me is $149.32. I have received 4 watches and 2 shirts so far that I have returned. I only ordered 1 watch and 1 shirt. I want this resolved as soon as possible. Patricia Michalski

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About Wish

Screenshot Wish
Wish is an online marketplace that offers a wide range of products at incredibly low prices. The platform was founded in 2010 and has since become one of the most popular e-commerce websites in the world. Wish has a user-friendly interface that allows customers to easily browse through a vast selection of products, including clothing, electronics, home goods, and more.

One of the most notable features of Wish is its pricing strategy. The platform offers products at prices that are significantly lower than what customers would typically find in traditional retail stores. This is made possible by the fact that Wish sources its products directly from manufacturers, cutting out the middleman and passing the savings on to customers.

Wish also offers a unique shopping experience through its personalized recommendations. The platform uses machine learning algorithms to analyze customer data and provide tailored product suggestions based on their browsing and purchasing history. This helps customers discover new products that they may not have otherwise found on their own.

In addition to its low prices and personalized recommendations, Wish also offers a variety of other features that make shopping on the platform convenient and enjoyable. These include a mobile app that allows customers to shop on-the-go, a secure payment system that protects customer information, and a customer support team that is available 24/7 to assist with any questions or concerns.

Overall, Wish is a reliable and affordable online marketplace that offers a wide range of products and a unique shopping experience. With its low prices, personalized recommendations, and convenient features, it's no wonder why millions of customers around the world choose to shop on Wish.
How to file a complaint about Wish?

Here is a guide on how to file a complaint or review about Wish on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. It is situated at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Wish in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Wish. Mention key areas, transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Wish on ComplaintsBoard.com.

Overview of Wish complaint handling

Wish reviews first appeared on Complaints Board on Feb 2, 2014. The latest review I'm happily surprised was posted on Mar 16, 2024. The latest complaint I purchased what I thought was an authentic version of the software program CorelDraw Graphics Suite 2020 was resolved on Mar 04, 2024. Wish has an average consumer rating of 1 stars from 4437 reviews. Wish has resolved 18 complaints.
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  1. Wish Contacts

  2. Wish phone numbers
    +1 (917) 533-5998
    +1 (917) 533-5998
    Click up if you have successfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (917) 533-5998 phone number Click down if you have unsuccessfully reached Wish by calling +1 (917) 533-5998 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (917) 533-5998 phone number
    Vp Communications
    +1 (800) 266-0172
    +1 (800) 266-0172
    Click up if you have successfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have successfully reached Wish by calling +1 (800) 266-0172 phone number Click down if you have unsuccessfully reached Wish by calling +1 (800) 266-0172 phone number 0 0 users reported that they have UNsuccessfully reached Wish by calling +1 (800) 266-0172 phone number
  3. Wish address
    One Sansome Street, 40th Fl, San Francisco, California, 94104, United States
  4. Wish social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 29, 2024
Wish Category
Wish is ranked 61 among 1606 companies in the Online Shopping category

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