Wingstop review: Wings by the piece

I ordered 2 sets of 15 Wings by the piece from the Altamonte Springs Cranes Roost WingStop that we go to QUITE often. We received 10 Wings instead of 15 as we paid for with our cc online. After MANY attempts to contact the restaurant they said they could not help me as I ordered 15 pieces online and they did not have the capabilities to refund 5 wings on a 15 piece order. I said that is ridiculous as I paid for 15 wings and got 10. The rude girl hung up on me. I called again (many attempts again-they do not answer the phone regularly on a Saturday night) and asked for the manager. She informed me there was nothing she could do for me and to have a nice night and hung up on me again. I called the Corporate 1 800 number for Wing Stop and filed a complaint for this terrible behavior I received from rude workers that could care less about helping me. It took me awhile to do. I have heard NOTHING from Wing stop at all and it has been 3 weeks. That is awful customer service. We will not be going back EVER, and will tell our story of rude behavior to anyone that wants a rec for wings. I feel like my business is NOT important to anyone at Wing Stop. I will be making mine at home from now on.