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WigOutlet.com reviews & complaints 1

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11:58 am EDT
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WigOutlet.com jon renau easicrown

I received my product and was so disappointed it looked like someone had worn it, the tag was in a lose thread even the hair net the product was in looked ragged, it was disgusting. I called their customer service line I explained the piece looked worn the gal responded the pieces they sell have been opened boxed which means you're not getting a new piece, well if I would have known that I would not have ordered from them, it simply doesn't look like a Jon Renau hair piece, she said in order to get a refund you have to go online print a label and ship back, so I printed label I noticed I will have to pay for shipping which means I might have to pay $25.00 I also noticed when they get it shipped back they will charge 10% for inspection the piece, if they would had done their job in the first place I wouldn't be dealing with a defective product in the first place. I will never order from wig outlet ever again, I'm highly disappointed and disgusted.

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sneha harjai
, US
Nov 25, 2019 5:15 am EST

Please could you accept return of my hair wig and if I could get the refund

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sneha harjai
, US
Nov 19, 2019 8:41 am EST

It is not convenient for mr to use this topper please could you process the pickup from PayPal

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1800 309 1009

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www.wigoutlet.com

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