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Why Not Lease Itlease program

1
C Aug 14, 2018 Review updated:

This company is absolutely unethical, immoral, unprofessional. There are not enough words in the English dictionary to describe the absolute nightmare we have faced with them. Leased a tractor at the end of June. Were told our monthly payment would be $174.44, and that it would begin on August 10, 2018. That same day we received an email stating that amount, and what we would pay if we wanted to purchase it at that time, what we could do at the end of five months, which was to either continue leasing at that amount, purchase it, or return it to the store. We then received a new email last week stating that the lease amount is $203.05. We contacted customer service through email, and then by phone to discuss the discrepancy. We were told that they couldn't change the amount. After being on the phone over a half hour, and waiting while they spoke with different supervisors, we were told we could return the tractor at our local Sears store where we got it, receive the $400.00 back that we put down and be done with it. Well, we attempted to do so today. The store would not take it back because WhyNotLeaseIt denied they told us we could do so. Called WhyNotLeaseIT while there and they said no we could not return it, had to keep it at least 5 months, and that we can't even return it then. We were told they would continue to take the $203.05 out of our account. At this point we have spoken with our bank and they are telling us it is considered fraud.

Responses

  • Km
    Kmart 9459 Aug 14, 2018

    How much does it say on the lease print out. If the last printout says $174.44, then that's what it should be. I would probably continue calling and speaking with different people, the 1st few reps you talked too probably don't know how to handle this sort of issue. Usually what you are told is only an estimate, the final print out is the exact payment

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