Westlake Financial Services review: Car

On may 10 i got my car repoed and was asked to pay 1395 to get the car back that would get me all caught up i paid it on may 26 due to my check not being available to cash it until that date so i informed them i had already paid it and i was not given the car until august 1 because westlake had supposebdly sent the release but never did because westlake was claiming that it couldnt be release if i wasnt up to date to i said i paid already and the guy had to fix my acct and he said my payment would be on september 16 so that i could get all caught up since i didnt have a car i had lost my job and i had gotten a new job and my car was gone on sept 8 i woke up to no car i called westlake i was told they didnt have the car because there was no order for repo to call the police after that westlake rep laughed at me and called me a liar he said i got the car in may not august and i told him i have the documents signed witht the date , i dont know how all this is happening when i have already paid off a car from a agency the only problem was that it was totaled with not at fault i had never gotten repoed until i got with westlake i would always be communicating so that we can be on the same page westlake didnt do something to help me instead they made it harder when i got the car from the auction place it was all scratched no wheel and no gas and the battery was swaped so i had to buy a whole new battery which was more than $450+. And a wheel because it was 2 hours away from where i live i put a new wheel and battery so that westlake can just do me like that