The wife and I love Gatlinburg and Pigeon Forge area. Now for the negative: Westgate in my words are legal money hungry crooks. Annual “updates and business meetings” are hands in your pockets updates. And taking no for an answer is not an option with them. Since the first year they broke the contract and changed politics, more money for them. I understand inflation but not at that measure. Next, in 2019 I went down with a severe medical problem. Two doctors and one federal employee signed off for my disability. Of choruses they had a solution, I could upgrade, for just $20k. Can’t work and no job, that wasn’t an option and still isn’t. Collection agencies have called and threatened to ruin my credibility and come after me. Well I'm 68 no job and on social security. What are they after? After explaining my contract and their business approach the collection agents don’t call anymore and have turned it back over to Westgate. So they back at it again, I’ve tried giving it back to them and the agreed if I would pay them to take it back. That what I mean about long arms in your pockets. I’ve even tried to give it to some of the employees that calls but the don’t want it either. Now the got some young ladies that clearly don’t know nothing but what the tell them to do. They are such negligent business people that the BBB, Better Business Bureau, doesn't give they one star and has a warning against the business. Bad business like this one is a cost driver on economics and neighborhoods. They should be liable for or at least give the money back. Sickening case of bugs last time we went which is a health issue on top of that.
Recommendation: I won’t wish Westgate on my worst enemy!