Western Union — money transfer cancelled
Western Union has confirmed 3 money transfers with MTCN #'s & cancelled all at their convenience. I spent hours on the phone, everyone I spoke with had some type of accent, which matters little since they all said the same repetitive, scripted responses. Supervisors or not, No one would help me resolve the problem. I have sent the same amount to the same person every month this year, I was told it was a Western Union decision. A elderly woman (a relative) in Jamaica has gone hungry, because Western Union decided not to let her receive the money I sent 3 times in the past week. Who is accountable for the choices Western Union makes? I have spent the day looking at ALL the online complaints, especially the denials from unsatisfied customers. W.U. seems to support scams and deny legitimate money transfers. But the one universal fact is POOR CUSTOMER SERVICE! Now I get to wait for the $1, 000.+ to find it's way back to my bank acct. (Plus the bonus of having to be charged for a service I did Not receive!)
I do not have enough words to express my anger, frustration and disappointment with Western Union!