Wells Fargo Bank — poor service!
On 08-31-07, I deposited a check in my business account for $4000. I was told on that day there would be a five day hold on that check amount. On September 4, 2007, I was sent a e-mail to my on line banking account, stating they are "imposing an additional hold" until September 10, 2007. When I called to ask who gave them permission to assume I wanted to allow them to use my funds for their own purposes, they advised me they were complying with company policy.
I asked the bank manager why they could manipulate my money, impose unauthorized holds on my account, and who was going to pau my rent for my business? The manager did not care. She kept telling me how the bank had the right to adjust the length of time for the hold as the bank deemed necessary. Hum
I thought that they had government restrictions on this bank practices. I guess Wells Fargo Bank is special and can make up the rules as they go along. I wish I had that power to withhold money that is not mine, because I would be holding Wells Fargo's money in the New Bank of Chris.
Who do you think you think you think you are? YOU ARE A BANK NOT GOD. I hold Wells Fargo responsible for any damages I suffer due to their illegal, willful acts ,with intent to defraud their customers. Wells Fargo needs to stopped, and fined or jailed or whatever is necessary for them to
do business in a fair way.
You should be ashamed of yourself along with Sandy Chow, Bank Manager of 24th Ave and Irving St branch and Angel Chau for lying to customers and being for lack of a better word a two rude ###. Not business motivated, or banking professional, just plain rude ### with no accountability for their actions.
Wells Fargo you need to teach your employees customer service. NOT CUSTOMER DEFRAUDING SHAMEFUL!
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