Wells Fargo

Hi, I was going to open an account at a branch on Stephanie and Sunset Rd.in Henderson, Nv where my girlfriend banks, but after going in and seeing how you operate I would never do it. I watched a couple in line doing a transaction where the Teller had to call over a Manager, the Manager did his thing then walked off, the Teller then did a few more things and said he had to callbtje Manager back again, the Manager came back, did something then left, the Teller did a few more things then called for someone else who appeared to be above the Manager. This took about 25 minutes, I saw the same type of thing at almost every window. What is wrong with you people? It looks like you have more Managers walking around watching every Teller than actual Tellers, the line was around 20 people long waiting on 3 Tellers going through this procedure over and over, I have an account at two other banks, Nevada State Bank and the Navy Federal Credit Union and don't see anything as ridiculous as your operation, it's obvious you don't trust your Tellers and or don't give them enough training to do anything without calling a Superior over for almost every transaction. Your Bank looks like a comedy show, with FBI agents/ Managers in suits running between Tellers taking forever for people to do simple banking. Its painful to watch. You appeared to have trained the Tellers in politeness pretty well because they were big on Smalltalk asking things about the customers plans for the day, but wouldn't training them to get the customers in and out without going through your painfully slow system be more efficient? People seemed ready to explode by the time they were finished. 

 

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Wells Fargo payroll services are completely incompetent. They have no idea how to do clergy payroll services, and they cost us a lot of money as a result. Clergy are considered employed for federal income taxes, and self employed for Social Security and Medicare. We get a W-2, but we don't have standard withholding. We either set aside money for quarterly taxes or ask for voluntary withholding. We had opted for the latter. We had about $5, 000 voluntarily withheld for 2017. The W-2 was completely wrong and had to be redone for several reasons. Despite our pleas and the advice of our accountant to do otherwise, Wells Fargo insisted on having the IRS unnecessarily refund the full $5, 000 to us as they redid our W-2. This meant that we had to immediately withdraw $5, 000 from our savings to pay estimated taxes while we filed for an extension (while waiting for the refund, which six months later we still have not received). It also meant that, in the view of the IRS, we hadn't paid this money to begin with, so we got slapped with penalties. We have lost out on interest on this money for 6 months and counting. Fortunately, we had it. If we had had to borrow it, we would've been paying interest on it for 6 months and counting. The money, being tied up, has not been available for our use. The matter also cost us an additional $750 in accounting fees to prepare our taxes. Then, we also asked that the voluntary withholding in the same amount continue for 2018. Wells Fargo agreed, but then did not honor the request. Now we are paying quarterly taxes ourselves as a result (which, in this case, will be better for us given the incompetency of Wells Fargo). Despite our pleas and the advice of our accountant, the congregation in Carson City, NV, has refused to switch to a competent payroll company, so we are stuck with Wells Fargo, at least for the time being.

My account was charged an overdraft fee and NSF fee due to the poor quality of your online banking system. My account should reflect the proper available balance and not have to check it everyday thats the point of online banking.I called your Cust service number and both customer service rep and supervisor acted like there was nothing they could do because of prior refunds. Horrible bank my far. I have been with Wells Fargo for over four years and they used to be helpful but not anymore. Poor customer service and all you people care about is ripping and stealing money away from a person whos got 5 little ones at home and alls you could do is suggest I do a register.. that's not what online banking is for. WORST BANK EVER! They were able to look up everything and knew which place the money came from and transfers that I do not make, what to think someone from wellsfargo logged into myaccount and did it without my consent they can look up the location and everything. They keep making excuses and now I have no money for my kids grocery and charges that went back to my bill payers.

I was a Home Mortgage Consultant in the Philly area a few years ago and I recently tried to get rehired and was never called back. One of my former coworkers told me they arent rehiring anybody who worked for Wells Fargo from the time when Greg Gwizdz was the manager because they hate him. Was a great company to work for now I hear its not so great. The best part was the Presidents Leaders Club Convention. What a week of hard partying. Unlimited bar, drugs and women all paid for by Wells Fargo. I mean what company does things like that for their employees. The drinking starts as soon as the orientation begins and goes on all night, drugs from the white stuff to crystal meth and weed all day and night and pretty much an employee and for hire orgy. The good old days at Wells Fargo.

Please please please stay away from this bank they are horrible! My husband and I applied for a line of credit and made the horrible mistake of starting with this entity because they are our mortgage lender (not by choice of course!) We waited what seemed like a lifetime for an answer and our representative, Laurie Legler was zero help. We had to continuously follow up with her for updates and an answer. Finally after over a month (after calling her) she says to my husband in an upbeat voice, "Good news, we have an answer...you were denied!" My husband was confused and when he asked "Umm why?" He was given an answer only a mortgage lender could understand. As we were bewildered and angry because we have very little debt, good credit and ample amount of equity in our home, naturally we called back to get a straight forward answer. This time we talked to someone else as we knew Laurie would be a waste of our time. We were told that we were off by a smidge in our equity and that Wells Fargo underwriters are the toughest in the industry. If known this ahead of time we wouldn't have wasted 5 weeks and could have had this wrapped up with a different lender! Awful customer service, awful experience, you'll wait and wait and be prepared to be proactive because you will never receive feedback unless you call.

I have been a merchant with wells fargosince the 1980's and I liked how I was able to get in and out quickly through the merchant line considering I'm the only person that is in the office. Now you have taken away the merchant line, NOW I have to stand in line for 15+ minutes waiting cause there are only 2 sometime 3 tellers. Talk about very inconvenient for merchants!
PLEASE put the merchant line back to making merchants feel like they are wanted at your banks! I feel like you are trying to get rid of merchants.

August 14, 2018, I do not have a client, I am writing this complaint about the Wells Fargo at 3300 Preston Rd, Plano TX 75093. The level of customer service at this bank is unstable! I was depositing money and I took at my driver's license, and handed it the teller. And once the transition was done, I asked for my driver license back and the attitude level I received was unacceptable, She told me that she didn't have it and told me well I don't know where it is, and that I lost it and never handed it to her. She didn't even try to look for it, at point I told to get the manager because I am not leaving until it is found. She rolled her eyes and walked way, and when the manger arrived she was rude as well, finally the teller next to her told to look under the small box area next to the key board and oh my god! There was driver's license. The level of unethical behavior at this store is ridiculous. And needs to be dressed immediately.

Hello good day to you. Recently we had been to well fargo bank for our annuities and it took us quiet a long time getting our work done. this is not a complaint about any one in particular. since it was a long time we took at the bank almost three hours working on our annuities I tried to look for coffee which was always available when ever we had visited the bank in port orchard but at this time I was told that the coffee is not available as it has been discontinued. they said the reason being that children were around it and hot water can cause burn. well it was nice to have coffee and I know it is not a must but since I enjoyed it I missed it. It would be nice to reinstate this little service to costumers if it is okay with you. You see Kitsap bank not only has coffee but cookies too. Hey hey why not this big bank.
the agent attending to us the coffee is now in the back office etc.

So I open a business account and while in process the banker advised me about a business loan...I'm in the transportation industry and new equipment can always be used..a number of things happened that was not mentioned...first wells fargo has a 2 year stipulation that a business must be open...the loan officer failed to disclose and run me and my business partner credit when we were mislead to believe that it would only run one of ours...the banker once asked after we were denied why would she encourage us to apply for a loan where we clearly didn't fit the stipulation she said she didn't know the full requirements...you got to be kidding me. I'm requesting a credit correction on the bases of false and misleading information...

Bank located "food 4 less" . Needs better managers at that bank, only had two bank tellers working the window stations. The bank line was long, moved very slow. Other customers where not happy. bank needs better trained tellers .. the
bank, needs better trained managers that stay in the bank.. and hire caring tellers.
This was SUNDAY 08/12/2018 about 11:30 ..

When injoined them a few years ago. Going through the whole opening an account process. I was told if my account had a discrepancy or anything that if I reported it in a timely manner no matter what my money would refunded no matter what. My account was charged over $2, 000 not by me. I reported it. After they did there investigation I was pretty much told I authorized everything and its my fault. Wells Fargo was good to me until then. I haven't even gotten a call saying why. I had to call to be told my claim was denied

It's a long story but here goes on 07/28/2018 I made a 1000.00 payment with my loadable walmart card it was never posted as available credit I received a letter saying needed account proved I sent a fax of it and, went 75 miles to nearest wells Fargo bank proved it there was told it would be as available credit Monday 08/06/2018 never happened I made a second deposit same account for near 600 on 08/06/2018 not credited as of yet made 300 payment from my checking account still not posted I have called at least 10 times always a different reason I'm through with any wells Fargo accounts it is for Randy Evans 527 W Bayfield st washburn wi 54891 [protected] card account ending 0122

Wells Fargo bank allowed the Wi.Dept of Revenue to seize money from an elderly woman's Social Security check deposited into her bank account. This account is only used to pay her bills with the income from her social security. This woman had no money owed to the Wi. Dept. of Revenue for any reason! The Revenue Dept put a lien on her account and seized money for a matter that belonged to one of her children and wells fargo allowed the money to be taken out of her social security only account which was only in the elderly woman's name.

I had the worst experience to deal with Wells Fargo Bank. Most unthankful customer service. No value for customers only concerns with their own ways.
I had my business and personal account with this bank for last 12 years, but one wire transfer send by one client and later he denies for not paying, the bank closed my personal, business and credit card.
what kind of service you do? instead of saving your customer interest they have the most stupid statement by every individual customer service person that we can not give you the explanation for our refusal.

I had to file chapter 13 bankruptcy in 2014 because I fell behind in payments. I filed for a loan modification so I wouldn't have my house foreclosed on. After a month of them dragging their feet and asking me for the same paperwork repeatedly, I had to end up going to a lawyer to file bankruptcy as my foreclosure date was coming up. Now, 4 years later they keep upping my mortgage payment stating my escrow account is insufficient. With the bankruptcy payments I am paying on top of my mortgage payment there should not be any insufficiency in my escrow account. Not only do I believe they caused my foreclose due to dragging their feet and I having to save my house through bankruptcy, I also believe they are over charging me by constantly changing my payment amount. How do I get this issue remedied?

Yes was one of the many that was handle right on my home loan. And after 28 years in the home. They took it from me. And said I own double the amount I bought it for. And I think I was treated right at all. When they should been trying to fix they were foreclosing on the house. Today they say they own it. But don't even know how much land is with it and they have it on the market.

Fraudulent charges on my account since March even after getting a new card associated with Amazon. Today $119 charge! Amazon reports 10 accounts opened using my card! It seems that this has been an ongoing issue and obviously wells Fargo is doing NOTHING to solve the issue. I've filed fraudulent charge, I've contacted Amazon, I filed complaint with better business bureau, I've contacted our local news channel and tomorrow I will close my bank account that I have had for over 10 years!

I came to Davidson North Carolina to put in a water heater. The customer wrote me a check on Wells Fargo and when I took it to the branch in Davidson I was informed there would be a 7.50 charge and I explained to her that there is no Wells Fargo Bank anywhere near me. The closest one is an hour away. The service manager Tammy Manchester was very rude in explaining why I had to pay that. I explained that most all banks do that fee but waive it if there is no branches near where you are from and she said in a very snotty tone "I'm still providing you a check cashing service with you not having an account. Keep in mind I think it's ridiculous that banks charge a fee for a check written on their bank in the first place. I will do whatever necessary to get my 7.50 back. Already in the process of filing a complaint with multiple websites

My account was charged an overdraft fee due to the poor quality of your online banking system. My account should reflect he proper available balance so when I'm paying bills I am able to know if I have the funds available to pay them. I called your Cust service number and she acted like she didn't care at all. Totally dismissed me . Horrible. I have been with Wells Fargo for over five years and they used to be helpful but not anymore. If my business gave this kind of customer service I would shut down. All you care about is stealing money from your customers . Well you won't do that to me anymore. I'm done being nice. I'm filing a formal complaint with the BBB and calling the corporate end of WF immediately.

What happened to personal service? I got stuck here, USA, on my first visit since a year from working overseas, without vacation money and just need a simple $3000 loan for which I can pay off in 2 months not 12. Guaranteed in writing! I make $93, 000 annually, pay no federal taxes. Yes I've been divorced 3 times causing a 640 credit score. I have a mortgage through WF 5 years no missed payments. I do have collections less than $3000 from previous divorce. I have my house rented and receive $12000 annually. Total $2700 monthly bills, my take home is $6500 monthly! Stop letting computers make all your decisions. Why am I doing business with WF? I probably won't be in the future.