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CB Auto Accessories WeatherTech Direct Complaints #22-41
WeatherTech Direct

WeatherTech Direct review: Did not receive my order

B
Author of the review
6:59 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

On May 31, 2020, I ordered a sunshade and cover for my car.
As the item did not arrive, I called WeatherTech Canada after 2 months.
I was told that it was being manufactured and it would arrive in 2 weeks. Again, it did not arrive!
I emailed a month and a half ago with no response.
Today, I left a voicemail.
It is going on 3 months and I cannot get hold of anyone at WeatherTech.

WeatherTech Direct - Did not receive my order - Photo 1
WeatherTech Direct - Did not receive my order - Photo 2
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Resolved

I called WeatherTech early this morning. As it turned out, the order was on a different screen. I cancelled the order. The employee emailed me a screenshot to show the cancellation. Covid-19 is causing havoc with their orders as many staff work from home at this time.

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arrive car cover email item manufactured response sunshade voicemail weeks
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  1. WeatherTech Direct Contacts

  2. WeatherTech Direct phone numbers
    +1 (800) 441-6287
    Click up if you have successfully reached WeatherTech Direct by calling +1 (800) 441-6287 phone number 0 0 users reported that they have successfully reached WeatherTech Direct by calling +1 (800) 441-6287 phone number Click down if you have unsuccessfully reached WeatherTech Direct by calling +1 (800) 441-6287 phone number 0 0 users reported that they have UNsuccessfully reached WeatherTech Direct by calling +1 (800) 441-6287 phone number
    +1 (630) 769-1500
    Click up if you have successfully reached WeatherTech Direct by calling +1 (630) 769-1500 phone number 0 0 users reported that they have successfully reached WeatherTech Direct by calling +1 (630) 769-1500 phone number Click down if you have unsuccessfully reached WeatherTech Direct by calling +1 (630) 769-1500 phone number 0 0 users reported that they have UNsuccessfully reached WeatherTech Direct by calling +1 (630) 769-1500 phone number
    +1 (105) 094-3036
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    +1 (800) 900-8260
    Click up if you have successfully reached WeatherTech Direct by calling +1 (800) 900-8260 phone number 0 0 users reported that they have successfully reached WeatherTech Direct by calling +1 (800) 900-8260 phone number Click down if you have unsuccessfully reached WeatherTech Direct by calling +1 (800) 900-8260 phone number 0 0 users reported that they have UNsuccessfully reached WeatherTech Direct by calling +1 (800) 900-8260 phone number
    More phone numbers
  3. WeatherTech Direct emails
  4. WeatherTech Direct address
    841 Remington Blvd, Bolingbrook, Illinois, 60440, United States
  5. WeatherTech Direct social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 19, 2026
  7. View all WeatherTech Direct contacts
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