CB Internet Providers Wave Broadband Complaints #2-21

Wave Broadband review: Data allotments

J98019 of Duvall, US

Oct 07, 2020 3:59 pm UTC

Verified customer

Wave charged me an extra $15 on my bill Sept 26, 2020 as an overcharge for using more data than planned/allocated for the month. Not only is $15 excessive for the amount of usage, Wave does NOT ask to authorize the charge for more allocation. Nor does Wave provide adequate tools to warn/monitor data allotment usage. This is simply NOT fair and an abuse of monopolistic power.

Keywords:

allocation authorize bill data extra charge overcharge tools usage warn

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Wave Broadband Contacts

Wave Broadband phone numbers

+1 (425) 576-8200

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+1 (425) 896-1828

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+1 (866) 928-3123

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Wave Broadband emails

dmcanotice@wavebroadband.com

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Confidence score: 97%

Wave Broadband address

401 Parkplace Ctr Ste 500, Kirkland, Washington, 98033, United States

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