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2.4 72 Reviews

Walden University Complaints Summary

26 Resolved
46 Unresolved
Our verdict: Engaging with Walden University, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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2:16 pm EST
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Walden University Discrimination

I am a veteran with more than 20 years in the United States Army as a motor transport operator. When attempting to enroll in the school for a Master's the faculty member (can't remember her name) said that the university seeks a high standard of their students and I would be better suited finding a trade school since none of their degree programs would be "the right fit" for someone like me. I am retired now, so not looking for schooling on my trade, but a degree in Management. I am looking for another school that will accept me.

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rockstarz
Quahog, US
Nov 18, 2013 4:37 pm EST

That's not cool at all! Thank you for your service. I am looking into working on a master's degree online, and will definitely cross Walden off my list. If Walden doesn't support our vets, then it's not the "right fit for me" either, as I am a vet too! Hang in there buddy. There are plenty of other schools that welcome veterans.

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Walden University Fraudulent school

It’s absolutely heart breaking what this school does. This place is an absolute fraud. They will destroy your sanity, keep you locked in a psychological prison, bleed you dry from the cost, and still refuse to grant you your degree. I am out to warn every single person I can to try to prevent as many as possible from being victimized by the fake, fraudulent school.

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Floy
Loves Park, US
Feb 27, 2015 11:27 am EST
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I earned a B.S. in Communications May 2014. And B.S. is what it is! This school only allows you take two courses at a time - enough to bleed the federal loan and financial aid systems dry. Earning a Bachelors degree that costs $40, 000 makes me feel great, just knowing how worthless it is. Every year the cost to attend just kept creeping up. This place is a financial trap, stay away from all for-profit colleges/universities. Their commitment and desire to promote social responsibility is a hilarious joke.

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DNPstudent
Macungie, US
Nov 05, 2014 12:26 pm EST

I am in the same situation at Walden. Has anyone notified the U. S. Department of Education. I tried but the automated systems gives you a number to call for fraud, but you never get a person to answer, just voicemail, and I have left my name and number with no call back. Help!

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somewhre
Dothan, US
May 09, 2014 12:57 pm EDT

I too am having a terrible time getting my degree. I am under so much anxiety and stress.

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4:18 pm EDT
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Walden University Walden University

RUN FROM THIS SCHOOL! I was a PhD student and Walden fraudulently gave misinformation regarding my student loan and auto registered me for classes I did not need nor could simultaneously keep up with working full time. It was the worst experience I have EVER encountered.

Please listen and read this and other complaints about Walden. The enrollment advisers are sweet as pie once you get in. Its pure hell after that. You will NEVER get the same answer twice. The staff is mega rude and the $$$ get flows into them and you are defenseless.

PLEASE DO NOT ATTEND WALDEN UNIVERSITY. THE FEES IN ADDITION TO TUITION ARE OUTRAGEOUS AND YOU WILL ALWAYS BE FRUSTRATED WITH THE TRYING TO GET HELP AND CORRECT ANSWERS AND NOT HAVE TO DEAL WITH 1000 WALDEN PEOPLE NONE OF WHOM CAN GIVE THE CORRECT INFORMATION TWICE.

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Walden University Walden schemes to get more money

Walden is a money mill! Dissertation students need to watch out!

I've been working on the first 3 chapters of my dissertation for 3 years because at every step my chairs have been stalling me. I thought that it was just that my chair didn't know what she was doing, so I asked for a new one. This second one gave me the ok on all areas and then when it was time to do the rubric to move to URR, he failed me on 5 areas. How does one fail the areas this very same instructor helped them to write and ok'd a few days earlier? It appears that the strategy is to stall the student for as long as possible in order to milk more money from them. Even when there is nothing wrong with your proposal they find something to change just to keep you from progressing too quickly. The professors say that walden makes new requirements every week. Well if that's true, we will never finish a degree there because we will have to revise constantly and never get to the next stages of the research.

I had to withdraw from the program because I felt like I was getting nowhere. I wasted too much time and money with nothing to show for it. I want walden to refund my student loans for this dissertation that they kept dragging out. Their business practice is not good because they took money and never delivered on a product or service. I am not a happy customer and feel that I have been scammed. All I wanted to do was better myself and thats why i stuck with the dissertation for so long. I feel that walden takes advantage of thesis and dissertation students. They must be exposed so others don't get hurt.

I want to join a class action law suit against this school. There's power in numbers and we can try to make Walden accountable for it's wrongs. Reach me at [protected]@yahoo.com.

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Mewnak
Canton, US
Oct 13, 2013 4:38 pm EDT

This has also happened to me. I had 4.0 in my masters program and went though the first part of the PhD program unassisted. When my dissertation started I was guided by my committee for 1.5 years on the proposal only to have it rejected by the URR. twice. This is three years dangling at the end of this program. One committee member told me I was citing journal references incorrectly. He could not tell me the correct way, nor could my chair who simply said it was terribly complicated. My manual uses a font that is similar for italic and regular so that was no help. The writing center woud not respond to the question. I need up paying someone to tell me it was right in the first place. This stupid thing cost three weeks. I could go on for 50 pages of this kind of thing. This is the tip of th iceberg.

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WaldenisaFraud
Los Angeles, US
Apr 19, 2013 2:16 am EDT

hahahahahahaha...hahhahahahahahahah...hahhaha you keep workin at that "RLM01 hahahahahah...the program is set up for failure...they won't let you finish because there is strong economic interest. A former faculty member told me they are paid each quarter per diss student, so the longer they keep them the more money they make...so you keep on believing that you're going to finish..hahhahaha

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RLM01
Troy, US
Jan 04, 2013 2:23 pm EST
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There is certainly not enough to go on, and it would need to be evaluated from both sides. It always amazes me how people jump to "I want my money back" and "I want to sue", because they failed something. Where has personal responsibility gone? This only seems to happen at for-profit schools. Traditional universities "fail" people everyday, and students have to jump through lots of hoops. Welcome to academia. Instead of bashing a school and trying to get your money back, why don't you work with them to see what you need to do to finish and accept responsibility for it. We all fail sometimes, so there is not a grand scheme that all of the professors and the school are in on to bilk you out of more money. By the way to admit my bias, I am a doctoral student at Walden, and it is hard. They make you work for it, but I have had a great experience. Not to mention, the professors are top notch, many of whom also teach at traditional universities.

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10:13 am EDT
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Walden University I did not enroll for the fall. Walden enrolled me anyway.

I left Walden University last year. I thought about returning in April but gave notice and did not return calls. I was simply done with the University and never authorized enrollment for the fall. Yesterday, a package came with books from Walden and then I realized I had an invoice for $4, 700. Classes start September 4, 2012 so I sent an email. The email is below. I will keep calling next week but I want it documented that I did email a formal request to drop even though I did not enroll in the first place. I want this drop done quickly because I never approved it in the first place.

I got this initial reply:Flag this message
RE: Walden Business : You have made a mistake, I am not astudent, A00325897, McNelly
Sunday, August 26, 2012 9:40 AM
From:
"regsupport"
Add sender to Contacts
To:
"David McNelly"
Cc:
"Tonya Myers"

Hello David,

Thank you for contacting Support Services. I apologize, but without a formal Withdraw notification, your Enrollment Advisor, Tonya Myers, enrolled you for the next available term. I have copied Tonya on this email; please work with her to withdraw from Walden.

If you have any further questions please feel free to contact the Support Services team 24 hours a day, 7 days a week, at 1.800.925.3368, Option 1, then 2.

Regards,

Melissa K.

Support Services Coordinator

Laureate Education, Inc

[protected]@waldenu.edu

1-800-WALDENU

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Walden University - Stealing money

This school is a money trap and trust you will be in debt as I am. They are also sneaky as hell. I posted a complaint up here a while back and its gone I wonder where??? You guys (walden) exploited a young single woman and put me more than 100, 000 dollars in debt... For what??? I hate this school and all you put me through. There will be repercussions for...

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Walden University Have been scammed

Stonewalled from completing dissertation. Have been ignored, abused, and pushed from mentor to mentor who either resigned or left me dangling for months on end. E-mails and calls have remained unanswered. Am almost $200, 000 in debt. Have evidence.

Am looking for others to organize joint claim and to expose them via media. I have names, addresses, and contacts.

Contact me: [protected]@yahoo.com

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Floy
Loves Park, US
Feb 27, 2015 11:50 am EST
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Hello,
You can include me. I graduated with a B.S. in Communications and B.S. is what it is. Contact me @ mali_bonavia@yahoo.com.

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cpowell
Chantilly, US
Sep 25, 2013 10:36 am EDT

Hi there, you can include me...I was on federal aid...they were paid for my classes by FAFSA... and they are now trying to bill me for 2600.00 which was what my refund was...um...FAFSA told me I owe them nothing... ...contact me powellchristie@ymail.com

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Frustrated9999
, US
Jun 06, 2012 10:57 am EDT

I had the exact same thing happen and will be contacting the president of the university.
Looking to organize something as well and bring it to the attention of the media...
contact me and we shall talk! kwllms99@gmail.com

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Walden University Fraud in education

I witnessed a lady who was very lazy and she said that is why she went with Walden. She said she "could buy her degree in counseling." There are many places in the Birmingham Meto Artea, where she could actually earn a degree. For example, the student told me her Walden teacher told her to write a TERM paper with just 3 references and that would get her an "A., " in the course. She told me she worked for Immigration, part of the federal government. The scammers of the world know how to not work and how to get cushy jobs. Walden is an insult to higher educatiomn and has been obviously paying people to write nice things about them on the Internet. Sure those EdDs may have worked for some high school teachers. High school teachers are another group of people who are pretty lazy. When you go to a real university, you immediately notice the difference in intelligence and attitude of a college professor. You will never find them dependent on unions. College professors appreciate the privilege and compete for it every day, with research and good teaching.

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DR EDUCATION
CAMDEN, US
May 23, 2012 11:33 pm EDT

Your post makes no sense You wrote
I witnessed a lady who was very lazy How do you witness laziness
She said she "could buy her degree in counseling You believe this lazy woman?
." There are many places in the Birmingham Meto Artea, where she could actually earn a degree. F
or example, the student told me her Walden teacher told her to write a TERM paper with just 3 references and that would get her an "A., That statement is unbelievable
" in the course. She told me she worked for Immigration, part of the federal government. The scammers of the world know how to not work and how to get cushy jobs.
This may be true but I choose to believe that intelligent people cAN GET JOBS.

Walden is an insult to higher educatiomn . yOU CAN'T SPELL EDUCATION?

and has been obviously paying people to write nice things about them on the Internet. cAN YOU PROVE THIS STATEMENT?

Sure those EdDs may have worked for some high school teachers. High school teachers are another group of people who are pretty lazy. YOU MAKE A BLANKET STATEMENT ABOUT ALL HIGH SCHOOL INSTRUCTORS
When you go to a real university, WHAT DO YOU CONSIDER TOBE A REAL UNIVERSITY
you immediately notice the difference in intelligence and attitude of a college professor.
You will never find them dependent on unions. WHAT DO UNIONS HAVE TO DO WITH ANYTHING
College professors appreciate the privilege and compete for it every day, with research and good teaching.
WHAT SCHOOL DID YOU ATTEND.

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Zoely
New York, New York, US
Dec 14, 2020 10:01 pm EST
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There is a lot of PROOF that Walden University are unfairly delaying students and targeting easy federal student loan revenue. See all the complaints, and try to have respect for us students because we take time to complain for valid reasons.

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Walden University Lack of honest advisement for phd programs in counseling education and supervision

I was interested in applying for the Doctoral programs in Counseling Education and Supervision and Human Services; I wanted to finalize my academic plans by determining which plan would be right for my career path. The enrollment advisor Lisa told me that I had to send a copy of my LPC license for the Counseling Ed program. I told her I was an LPC Intern; working toward full licensure, and she could look up the information on the state website; she told me she wasn't authorized to do that. The woman wasn't even informed of the process to acquire full licensure; I had to explain that to her. She replied in an unprofessional, sarcastic tone, "Well, I don't see what the big deal is." I decided to submit my credentials because I didn't like her tone, and the remote implication was I must not have any credentials. Well, the big deal is I am spending my time and money on gasoline and to fax the requested information. Since gasoline costs approximately $3.38-$3.53 a gallon, I am trying to conserve gasoline, I don't make extra trips. After I gave her a copy of my intern license, she couldn't tell me if this is what the committee needed to evaluate my credentials for the degree, and none of my credits transferred because they are over 10 years old. Lisa should have stated that at the beginning, and she acted unprofessional and extremely inconsiderate of my time. The doctoral degree program isn't CACREP accredited, but they insisted on me jumping through the hoops because I didn't graduate from a CACREP accredited school. Since I didn't graduate from a CACREP accredited school, I would be required to take twelve additional classes over a year and a half period before starting on the Counseling Education and Supervision degree (st least 96 hours). The other one has the same amount of hours. She treated me like I was a high school special education student, repeating things and overexplaining things as if to insult my intelligence. I decided to pursue other options, nobody disrespects me. This is no way to treat a prospective student. How would she feel if someone treated her or one of her relatives in the same manner?

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dupont_cs
Foxfield, US
Jan 01, 2016 2:39 am EST

I attended walden as a Masters student and an in the Ph. D. in CES, I am looking into leaving because of the lack of support I am experiencing now. I was enrolled in core classes then after a year en rolled in the beginning intro course, academic advising is incorrect often which causes problems for those who are trying to plan their program. It's not the students, it is the institution. For profit schools need students and unfortunately often do not give the full picture of what is required.
Walden provides no help securing a field experience site either. Some teachers are good but some are not. On a PhD level you need assistance, if I could teach myself at the doctoral level I wouldn't need the classes. Some classes the materials are lacking and the instructor guidance very little, you are then criticized for not understanding the assignment or what the instructor wanted but all the students made the same mistake. Clearly if every student did it wrong there's a problem with the instructions. The attitude of some instructors is that they are so great and that you are a lowly student unworthy of academia.
Walden has gone downhill imo, I am considering transferring because the instruction is so lacking

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Bradley Gogan
, US
Dec 17, 2015 1:54 pm EST

I find most of these accusations to be without merit. People are very slow in their understanding what it takes to graduate from any institution. You cannot play school. You must attend, read, conduct yourself as a vessel of learning. It is very tough getting an advanced degree. less than 1 percent of persons attempting a PhD complete the program on this planet, so consider the source when you read these arguments. I will graduate in 2016 and it was hard and I get responses from all of my mentors, professors, and cohort affiliates. Do not blame the system, blame the individual.

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Marlene L/
Wayne, US
Dec 03, 2013 10:46 am EST

I contacted Walden University about their Masters in Psychology in Counseling. When the advisor finally returned my call (4 days later) he did everything to convince me that I should attend Walden especially at this time if I registered by 12/02/2013 I would receive a $4000 check in addition to my financial aid. Well, I managed to submit all my documentation on time by November 27, 2013. I heard nothing except that the admissions advisor was out from 11/27 un Monday 12/2. He put some woman named Alison in charge of handling all his students paperwork. I also submitted to her but never received a response. She never let me know if she submitted my paperwork or if anything was missing. I left her two telephone messages and two emails. To make a long story short, on Monday, 12/2/2013, when the admissions counselor returned he emailed me and told me I could not be registered for December 2nd because they did not receive all my documents in time. Thus, making me ineligible for the bonus $4000. This was a complete scam. I intend to bring this scam to the attention of the Attorney General's office.
ml@yahoo.

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kswat4
Westminster, US
Feb 09, 2012 1:35 am EST

Walden is nothing but crooks and dishonest, non-responsive staff. Meanwhile. I'm being charged over $23, 000 in student loans, interest accumulating daily yet I cannot get a grade or a comment from an instructor for weeks at a time! My costs are accumulating daily while those idiots sit back and could not care less about their response time. Where is there a class-action lawsuit against them, I will sign now!

kswat777@aol.com

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Walden University Student complaint

I have been trying to get a section transfer, I first went to my adviser, she intrun connected me to the intrim program director, which he did not like, they sat on the complaint for some time then they wnet again and told me I needed to submit a formal complaint, ( which Walden University rules mention, once there is a formal compliant submitted the University has to respond with 10 to 15 days, again they sat on it, until I had to e-mail and go higher up, but by this time and from the begining the Director had made his mind up not to allow me to transfer. I will have to go to J. Kaplan who is the CEO of the University since this is a profit University not Public or State . i also want a full refund and now they are telling me again I have to fill out a refund waiver this is becoming a complete nithg mare. Which I willnot stand for University are there to help the student succeed and his or her career not just to put the students to the side in hopes that the students forget or just give up and except what is shoved at the faces . That is the way I fell and I have and e-mail in which they had made up their minds before I even filled out the formal compliant and submitted it. This is bias and unprofessional for and Universityto do this . I will not submit any prove at this time I will submit them to some who wants to help and is professsional.
Thanks Mary

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gamelady
Rydal, US
Sep 08, 2012 9:02 pm EDT
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I contacted a lawyer, and he said that if we get enough people, we can file a lawsuit. Contact me if you are interested: trferguson22@yahoo.com. He also said to tell your congressman.

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35000 Feet
Houston, US
May 26, 2011 10:41 pm EDT

from the reading of your (complaint)... the so many misspelled words... words where they don't belong.. misuse of the correct meaning of certain words... i'm not sure you even belong in college. Perhaps maybe that's the (real) issue your are having. I mean.. not trying to (stunt your growth) or anything.. but maybe you should take a few more english courses because that paragraph that you wrote was atrocious. I'm just saying...

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Walden University - Fraud

Do not waste your money or time. Expensive mistake. Six months into my phd program, I changed the focus of my major and the enrollment advisor kicked me out of the entire school instead of transferring me into the new major. I had to wait months for the program to begin again, and there was a negative mark on my report (i.E. Dropping out of school — but I...

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Walden University - Cost, lack of response, grievance filed without so much as an acknowledgment... The list goes on!

Walden is a money trap! They do not reply to concerns let alone ADDRESS them! They can't retain quality faculty at this point and it is beginning to be quite evident! I began my Dissertation to have my Chair leave the University. Ok, new Chair. She took three months to reply to anything I submitted! New Chair and frustrations sent to "advising". Still...

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