The complaint has been investigated and
resolved to the customer's satisfactionResolved WageWorks — No refunds
resolved to the customer's satisfaction
I have four SmartTrip cards for the DC Metro. At no time when i was adding money to these cards was I told that the money was gone forever. I am moving to an area that has no transit that is associated with Wageworks. Wageworks will not refund money on my cards but will only credit them to a different transit system. This puts Wageworks high on the rip-off scale for me.
The complaint has been investigated and resolved to the customer's satisfaction.