WageWorksdenied claims, stating one thing when I do insurance for a living

C Nov 01, 2018
This review was posted by
a verified customer
Verified customer

So, my company uses Wageworks. They approved my claim in January for my glasses with a receipt. I got another set of glasses and they denied the claim and I sent in the receipt. Now I made sure I included EVERYTHING to prevent issues. No go. The other one, they said because the med office had an outage and didn't have info of who I saw etc, they WONT accept it. But I can claim any other med expenses with receipts out of pocket. Yes, no joke. That's what I was told to do. Instead of doing the right thing, they put my blood pressure thru the roof and want to keep about $1000 of my money. That's the reality of it all.

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