Volt Energy

After 24 months of going back and forth with Volt about why we are not saving money with our solar investment, we still get push back from them as far as coming up with a solution. No matter what I say, I'm continually getting it thrown in my face that I made the wrong choice on my system and that the salesman had nothing to do with it. I depended on them as professionals to help us make the right decision since we knew nothing about it. The offers they've given us to correct it include coming out of pocket with a large amount of cash money or taking out another loan to upgrade it, installing more insulation in my attic (which my AC guy said we didn't need) or hypercooling my house (which we've been doing and it's not that cost-effective). First, they offered to correct it at Volt's expense, which we have in an email, then they took it back and said we needed to pay. They also tried to say they did us a favor by giving us a cash rebate for $250 but failed to realize that we lost more money than that because they dropped the ball by not installing the load manager. It was hilarious because they tried to use the proposal against us and that's when I realized that it wasn't installed for about a year after signing. Then they ignore my emails for 2-3 days or even a week, so more time goes by and gets wasted. I'm really tired of being treated like I made a mistake and just wanted to save some money. Step it up and take care of your customers, Volt!

I bought a solar system from Volt Energy LLC. They told me that the system would produce enough energy to keep my SRP bill around $70 every month. However, my bill has been increasing instead. It went from $120 to $226. They keep making excuses and the communication has been poor.