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i am having post paid connection, viz., [protected] and completed 1 year. at the time of taking the no. i was told that security dep.of 250/-refundable after expiry of 6 months.now customercare is telling that after the disconnection of number only security dep. shallbe refunded.this only implies that how different is the attitude at the time of marketing the product n attitude after selling the same.
submitted for consideration.
regards,
davendra goyal
union bank of india, sb sarafa market
1386 chandni chowk, delhi-110006
The complaint has been investigated and resolved to the customer’s satisfaction.
Vodafone — Non refund of dues
I had surrender my vodafone postpaid number [[protected]] 2 years ago. But the refund of rs. 500 has not given to me. Please look into the matter urgently and help me in refunding my money.
i hv paid an amount cash rs 250 to a customer representative in cash on 3 rd of jan 2008 for my new no. [protected] but yet not activated.
sumit kumar
sec 37 faridabad haryana
[protected]
To
Vodafone care
Sub: No Refund Received within 60 days from 08/01/2015 to 10/03/2015 Via Cheque for Security Deposit paid at time of taking connection & Advance Payment paid during working connection time for Dissconnected Number [protected] dated 08/01/2015
Sir
I am Aakash Singla.
My Number [protected] postpaid number was port out from vodafone to Tata docomo on 08/01/2015.
I Had deposited Rs300 as security on 29/11/2014 at time of Taking Connection from Jind, Haryana, Rani Talab vodafone Store.
At during working Period Of Connection I have paid Rs1286 as advance for bill payment.
From Disconnection Dated 08/01/2015 to Current Date 10/03/2015 More Than 60 days Passed.There was no Refund via cheque or Not even any communication via Call/Sms/email Received yet.
Please tell how much time will you take more for giving refund?
Contact me on +[protected], +[protected] or email id aakashsingla57@gmail.com
I shall Be thankful to you.Give Response of this Letter As soon as possible.
Thanking You
Aakash Singla
Contact Info +[protected], +[protected]
Hi Davendra,
We believe that you have been contacted by our Customer care team and hope that your concern regarding refund of security deposit has been addressed. Do e-mail us at vodafonecare.del@vodafone.com for any further queries. We’d be happy to help.
Regards,
Vodafone Customer Care.
my name is Sabita Nandi want to cancel my postpaid connection my number is [protected]
though i have paid the amount,
i got my vodofone bill to that particular address, i got the address verification but still the inconing and outgoing barred. will the repective people take care?
just i want ask for new connecting plane
Hi,
I'm on roaming since last 10days..my number was working fine, but since last 2 days my incoming n outgoing both
are not working.My number is [protected]..I'm using this numer since last 6month & I have made my payments on time.
Please make it woking ASAP.
i have take a new prepaid connection of vodafone in Rs. 120-00 in which talktime is Rs. 12-00 and incoming validity is for three years. Pl tell me is the connection in resionalbe rate . I am dout full in this rate. Perhaps the dealer is not authorised by you. Pl claryfy about this. Thanks.
my outgoing is closed so please restart my outgoing my no. is [protected]