ContactsExpress.ca

This company is terrible, the contacts I received I can’t wear because they irritate my eyes (never had this issue before with other companies) I phoned to inquire and they basically said there’s nothing they can do and months later they tried to charge my credit card for over $100 fortunately my credit card company blocked it as I hadn’t purchased anything recently so they were trying to fraudulently charge me. Scammers!

So, I recently tried to place an order on ContactsExpress.ca, and I have to say, I ran into a bit of a snag. It seems that their order form doesn't have my address in its database, and it won't accept it as a ship to address. Now, I know what you're thinking - "just use a different address!" - but unfortunately, it's not that simple. You see, the problem address is 25 Third Street in Toronto, with the postal code M5J 2B3. And while there is another 25 Third Street in Etobicoke that does come up in the system, that's not where I live.

I have to admit, I was pretty frustrated by this. I mean, I've ordered from plenty of online stores before, and I've never had this kind of issue. But I really wanted to get my hands on some new contacts, so I decided to try and find a workaround. In the end, I wound up having to ship my order to my daughter's house instead, which was definitely not ideal.

Now, I don't want to be too harsh on ContactsExpress.ca. I'm sure they're doing their best to keep their database up to date, and I'm sure they'll get around to adding my address eventually. But I do think it's worth mentioning this issue, just in case anyone else out there is having the same problem. And hey, if you're reading this and you work for ContactsExpress.ca, maybe you could pass this along to your IT department? It would be much appreciated!

I recently made an order on ContactsExpress.ca and tried to use the CXNEW coupon, but unfortunately, I received an error message saying that my subtotal must be greater than $149.00. I was a bit confused as I had purchased two boxes of Dailies total 1 at $74.89 each, which should have totaled $149.78. I'm not sure why my order didn't qualify for the coupon, but I hope the customer service team can help me out.

Additionally, I noticed that there was a handling fee of $27.00 added to my order. I don't recall seeing this fee when I tried to order on a separate session, so I'm not sure if this is a new fee or not. It's a bit frustrating to have unexpected fees added to my order, but I hope that the quality of the products and service will make up for it.

On a separate note, I received a reminder email from ContactsExpress.ca with the unit price for the same contact lenses at $95.95 each. I'm glad that I was able to purchase them at a lower price, but it's a bit confusing to see different prices for the same product. Overall, I hope that ContactsExpress.ca can clarify these issues and continue to provide quality products and service to their customers.

I gotta say, I've had some mixed experiences with ContactsExpress.ca. On the one hand, they do have some pretty good prices on contact lenses. But on the other hand, their website can be a bit confusing to navigate.

One thing that really bugs me is that their processing fees aren't always clear. Sometimes they show up during checkout, and sometimes they don't. It's frustrating to think you've found a good deal, only to have the price jump up unexpectedly at the last minute.

Another issue I've noticed is that their prices aren't always consistent across the site. I've seen the same product listed at different prices on different pages, which can be confusing. It makes me wonder if I'm really getting the best deal.

That being said, I have ordered from ContactsExpress.ca before and had a decent experience. They shipped my lenses quickly and everything arrived in good condition. I also appreciate that they offer a wide variety of brands and types of lenses.

One thing I will say is that I was a bit hesitant to order from them at first because I had seen some bad reviews for another company called Contact Lens Club. They had some really low prices, but the reviews made me nervous about the quality of their products. ContactsExpress.ca doesn't have prices quite as low as Contact Lens Club, but they do claim to have low prices overall.

Overall, I think ContactsExpress.ca is worth checking out if you're in the market for contact lenses. Just be aware that there may be some inconsistencies in pricing and fees.

So, I was checking out ContactsExpress.ca for some contacts for my girl's eyes. I only needed one box, but they charged $9 for shipping. I mean, come on, that's a lot just for shipping! I saw that their competitor was offering free shipping with no minimum purchase, but their prices were a lot higher. So, I was stuck between a rock and a hard place. I could call the other company and try to get a price match, but who has time for that?

I guess if I needed more than one box, I wouldn't mind paying for shipping since it would make sense to get the free shipping deal by spending $99. But, my girl's eyes Rx might change and we already have two boxes of the right eye, so we just need one box of the left eye to keep her going until her next check up.

Overall, I'm a bit disappointed with the shipping cost, but I guess c'est la vie. Maybe next time I'll try to find a better deal or just suck it up and pay for the shipping.

So, I ordered my contacts from ContactsExpress.ca and the package status said it was "delivered". But guess what? I never got the package! I mean, seriously, what kind of service is that? I'm leaving the country in a week and I desperately need my contacts. When I called them up to try and have another shipment sent out, they told me that nothing would be done until the shipper confirmed it was lost. I can appreciate the fact that the shipper is responsible, but come on, man! Due to the urgent nature of my request, I would have appreciated some more urgency on their part.

I mean, I get it, mistakes happen. But when you're dealing with people's vision, you need to take things seriously. As a result, I'm forced to pay for 1 day shipping just to get my contacts in time. And let me tell you, that's not cheap! I'm not sure if I'll be using this site to order my contacts in the future. I mean, if they can't even get a simple delivery right, how can I trust them with my vision?

I gotta say, I'm pretty disappointed with ContactsExpress.ca. I've been a loyal customer for years, but my last order really left a bad taste in my mouth. I mean, come on, how hard is it to send something to the right address? I moved out of my old place back in May, but I guess I forgot to update my shipping address when I placed my order in August. No big deal, right? I had mail forwarding set up with Canada Post, so I figured my contacts would just get forwarded to my new place.

Well, turns out that's not how it works. Apparently, mail forwarding only applies to regular mail, not Xpress post. So my contacts just got sent back to ContactsExpress.ca, and I never even knew they had arrived. When I contacted customer service to see if they could help me out, they basically just shrugged and said it wasn't their problem. They wouldn't even refund my money!

I mean, I get that it was technically my fault for not updating my address, but come on. I've been a loyal customer for years, and this is how they treat me? It's just not right. I'm out $130, and I don't even have my contacts. Needless to say, I won't be using ContactsExpress.ca again. I'll be looking for a new contact lens seller who actually cares about their customers.

So, I gotta say, I was pretty disappointed with my experience with ContactsExpress.ca. I mean, I wish I could give them a negative review, but I guess that's not an option. Anyways, the whole ordering process was a total nightmare. I placed my order and then waited over a week for them to even ship my contacts, even though they had already charged me for them. And don't even get me started on their customer service. Those people had no idea what they were doing and it was like pulling teeth just to get a straight answer out of them. And when I tried to file a complaint, they just kept repeating the same old platitudes over and over again. It was like they didn't even care about my concerns.

Honestly, it felt like they were intentionally trying to make the whole process as difficult as possible. I mean, sure, you might save a few bucks on your contacts, but is it really worth all the hassle? Unless you've got all the time in the world to deal with their terrible customer service, I'd say it's not worth it. Personally, I won't be ordering from them again.

So, I recently bought a pair of contact lenses from ContactsExpress.ca, and I gotta say, I was pretty excited about the price. It looked like a great deal, and I was ready to save some money. But boy, was I in for a surprise!

Turns out, this company has a sneaky little trick up their sleeve. They add on a "processing fee" that's hidden away in the subtotaling, and it can increase the price by up to 30%! I had no idea this was happening, and I didn't notice it during the transaction or invoicing. I mean, I trust these companies to bill me correctly, right? Wrong.

I'm a pretty frequent online shopper, and I usually don't double-check the amounts. But now I know that was a big mistake with this company. I feel like I've been taken advantage of, and it's not a good feeling.

I did some digging and found out that I'm entitled to a refund, but it only covers the product itself. That means I'm out of luck when it comes to the shipping and the hidden processing fee. That's just not right.

I have to say, this is a really shady practice. Their prices might look good, but they're too good to be true. I wouldn't recommend buying from ContactsExpress.ca. Instead, go with a more trustworthy brand that won't try to pull a fast one on you.

I had a bit of trouble with the cart on ContactsExpress.ca when I tried to place a new order. It kept showing me my previous order, but when I clicked on "proceed to checkout," the cart would suddenly be empty. This was frustrating, as it meant I had to start all over again.

To make matters worse, the brand of contacts that my family and I have been using for years didn't show up in the drop-down menu under "contacts" on the top menu. I got the impression that you might no longer carry that brand.

Thankfully, I was able to go back a few steps in my browser history and find my previous order. From there, I used the product link to order from scratch once I had the product "in front of me."

I didn't need to follow up with customer service, but it would have been nice if the experience had been smoother. After all, the reason I use your site in the first place is to make things easier for myself. I hope that next time I order, I won't run into the same issues.

ContactsExpress.ca is a website that sells contacts. I recently had an experience with them that I would like to share. I received an email from them in the morning that said my contacts were available at 50% off. I was excited about this because I needed new contacts and this seemed like a great deal. I decided to make my order a few hours later.

However, a few days later, I received an email from them saying that they didn't have my relatively common contact in stock. I was disappointed because I had already made the order and was looking forward to receiving my contacts. This is a classic example of "Bait and switch", which is illegal under Canadian law. They offered me a different contact for a much higher price, which I was not happy about.

I would like to warn others to be careful when dealing with ContactsExpress.ca. While they may have good contacts, their advertising tactics are not always truthful. I am not sure if they are really Canadian, as the "help centre" told me they were from California. This makes me wonder if they just hire out of country. It's hard to know what to believe anymore.

Overall, I would say that my experience with ContactsExpress.ca was not a good one. I will not be doing business with them again and will be warning my family and friends to be cautious as well. It's important to be aware of false advertising and to know your rights as a consumer.