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Vitacost.com Customer Service

Vitacost.com, Inc.

5400 Broken Sound Blvd., NW, № 500
Boca Raton
Florida
United States - 33487-3522

Customer Support Phone Numbers

Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat9:00 AM - 9:00 PM
Sun9:00 AM - 9:00 PM

Vitacost.com Complaints & Reviews

Vitacost.com — spamming me nonstop

I phoned to complain about their PAPERS paper papers! My last 2019 order shipped split into 3 boxes and papers galore: 2...

Boca Raton Health & Beauty  · Jan 09, 2020

Vitacost / Kroger — packaging

Vitacost / KrogerI have been a customer of Vitacost since the late 90's and until Kroger bought them out have been very pleased...

Food  · Oct 17, 2019

Vitacost — discounts, coupons

I have been using Vitacost for seven or more years and been very happy. But the past two years have been a nightmare...

Health & Beauty  · Aug 10, 2019

Vitacost.com — order #: [protected]

Vitacost.comHi- just received the order above. The cranberry juice concentrate leaked onto the packaging, making me very leery to...

Health & Beauty  · May 17, 2019

Vitacost.com — damaged item

This is not a complaint. Today I received the rao's sauce I ordered. Because of poor packing 2 (two) of the jars were...

Health & Beauty  · May 16, 2019

Vitacost.com — fraudulent charges

They charged me 18 times for an order instead of one. They tried to blame PayPal and said they didn't have my money...

2 comments Health & Beauty  · Mar 29, 2019

Vitacost.com — double charged

I was double charged for a purchase I made. What's extra weird about this is that the second charge showed up a day...

Health & Beauty  · Mar 27, 2019

Vitacost.com — new chapter bone strength tablets

Shipment arrived today. Glass bottle pills were in was shattered. $36.00 dollar bottle of pills unusable because of the...

Health & Beauty  · Feb 01, 2019

Vitacost — i'm very disappointed with vitacost

I purchased 5 bags of cereal from www.vitacost.com and paid for all 5. One week passed and I received a notification from...

Vitacost — service and shipping

I tried to change the arrival date of my package. I spent an hour trying to get through to the Shipper who could not...

Vitacost.com — relentless spamming

I made the mistake of ordering from you, resulting in you spamming me incessantly, relentlessly, despite unsubscribing...

Vitacost — fraudulent charges

Vitacost allows you to charge under one billing name and send it to another online. There are ridiculous amount of...

Vitacost — vitacost

I am consumer of Brazil. Realized Vitacost purchase on site and have not had the product received after 60 days of...

Vitacost — deceptive and fraudulent advertising practices

they may have low prices but i get a slew of deceptive and outright lying 'coupons' and 'codes' in...

Vitacost — double charge/hold on money

I have ordered from Vitacost for quite some time and of lately they are changing in not a good way. When I ordered in...

Vitacost — false shipping information

On the website shipping information provided that the DHL Global Estimated delivery in 8-20 business days No...

Vitacost.com — false advertising

Buyer beware I've been a long time customer, and been happy until today. They sent an email soliciting a "be well box"...

Vitacost.com — worst experience ever

It took 1 month and half already and shipment still has not arrived yet. when i ordered from iherb.com, it took only 4...

Vitacost.com — order was cancelled, card was still being charged

I wouldn't recommend anyone to shop in this website. Order was cancelled on 10/31/2012. Sent me a letter saying...

Vitacost — non receipt of product, dodgey service and charges without authorisation

"ABSOLUTE CRAP! Do not use this company! Got a $10 discount coupon, so ordered items totalling to $19 without discount...

Vitacost — vitacost customer tricks

Hello, I have two opens orders with Vitacost At the site Vitacost in this http://www.vitacost.com/International-Shipping # FAQIntl4...

Vitacost.com — poor customer service poor postal

On February 23, 2012, I bought the some products in the Vitacost.com . My order number is [protected]. I spent $75.06. I...

Vitacost — outdated, damaged, broken seals, horrible customer service representatives and worse supervisors

I have been a Vitacost customer for many years, spent a lot of money purchasing from vitacost and didn’t have a...

Vitacost.com — I won't ever use vitacost.com or recommend them to anyone

I recently tried buying supplements from this website but could NEVER get the order to go through. I tried several time...

Vitacost — parcel lost and never refund

Hi, I have placed an order at VITACOST on 30th Jan 2012 and order number is [protected] and shipped by DHL, but I have...

Vitacost — customer service

This is one of the worst customer service oriented companies I've had the displeasure of dealing with. The product...

Vitacost — misleading advertising

After receiving my first order, saving 25%, I was thrilled. It came on time and was perfect. I referred several friend...

Vitacost — lack of service - won't deliver

DO NOT ORDER FROM VITACOST - they will rip you off and sell your credit card info to others!!! Very dangerous company. I...

Vitacost — expired supplements

Several months ago, I placed an order with Vitacost for supplements. These arrived expired-several months pasted the...

Vitacost.com — this company only sent me part of the items for the 8/4' s order and did not send the whole items of the 13/4's order

I ordered dietary supplement on 8/4/2010 and 13/4 /2010. But this company only sent me part of the items for the...

Vitacost — fraudulent advertising

Ordered a product, received half strength capsules. Item listed as 560mg, got 280mg capsules. Spoke to two reps and a...

Vitacost — order never arrived

I placed an order over two weeks ago. My order is over a week late and still has not arrived. I have contacted company...

Vitacost.com — re-shipment not proceed

Vitacost tries to look like a large retailer but 30 days after my order I was learnt it was not proceed because "Amy had...

Vitacost.com — fraudulant shipments

I purchased some vitamins in August and the company cannot tell me or show me that I signed up for some sort of...

Vitacost — does not honor price paid

We spend the whole labor day weekend purchased over $600 from Vitacost. They cancelled over 70 of my items without any...

Vitacost.com — no delivery of order

I ordered dietary supplement on 8/4/2010 and 13/4 /2010. But the company only sent me part of the items for the...

Vitacost.com — liars

They have this magazine promotion going on, but every time me or my friends have spent over the amount to get the...

Vitacost — no delivery, rude customer service

I have ordered from this company for about 2 years in the tune of over $2000. This past several months items have arrived...

Vitacost.com — worst customer service

I received a gift certificate as a gift for vitacost.com. It was printed on the gift certificate to shop at vitacost.com...

Vitacost — misleading &coupon& offer

Ordered vitamins online. At the end, when the invoice page came up, a pop-up window appeared, offering $10 "coupon"...