The complaint has been investigated and resolved to the customer’s satisfaction.
Lenses not fitted correctly. In-experienced employee trying to convice me they were correct - even tho they were blurry. Finally returned the lenses and frames. May be a discount but $420 is not a discount in my opinion. employees need better cust serv training - as well as optical training. Wasted my time
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
I have had bad run-in with vision works too. They charged me for bifocals on a second pair of glasses when they were regular mono lenses-- and refused to refund the 90 dollar difference.
They are crooks.