Menu
VirusTotal Customer Service Phone, Email, Contacts

VirusTotal
reviews and complaints

VirusTotal's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.virustotal.com
www.virustotal.com

Learn how the rating is calculated

4.7 3 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

VirusTotal reviews 3

ComplaintsBoard
E
12:00 am EST

VirusTotal A comprehensive tool for ensuring online safety

As someone who values online security, I can confidently say that VirusTotal is a game-changer. This platform offers a seamless experience for checking files and URLs for malware, providing detailed reports that empower users to make informed decisions. The fact that it utilizes over 70 different antivirus engines, including reputable names like McAfee and Kaspersky, speaks volumes about its reliability. In a digital landscape rife with cyber threats, having a tool like VirusTotal at your disposal is like having a vigilant guardian watching over your digital well-being. It's not just a service; it's peace of mind.

Read full review of VirusTotal
Hide full review
ComplaintsBoard
T
3:51 pm EST
Verified customer This review was posted by a verified customer. Learn more

VirusTotal ??????? ?????? ??? ???-???????

? ? ? ? ? ?. ? ?-?, ? ? ? ? ? ? ?. ?.

Read full review of VirusTotal
Hide full review
ComplaintsBoard
R
2:13 pm EST
Verified customer This review was posted by a verified customer. Learn more

VirusTotal Multiscanner website

Great site for testing if a file or URL is safe.
Scans the file using 43 different antivirus and malware engines and gives you a scan result from each engine.

Read full review of VirusTotal
Hide full review
  1. Pros
    1. Comprehensive malware detection
    2. User-friendly interface
    3. Free basic service
    4. Collaborative security model
    5. Supports multiple file types
  1. Cons
    1. Limited deep file analysis
    2. False positives can occur
    3. No real-time protection
    4. Data privacy concerns

Is VirusTotal legit?

Our conclusion: VirusTotal stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights VirusTotal's reputation as a trustworthy leader in their field. Customers can rely on VirusTotal's services, assured they're dealing with a highly reputable and fully legitimate company.

VirusTotal earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

VirusTotal has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Virustotal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Virustotal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for VirusTotal have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up VirusTotal and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About VirusTotal

Screenshot VirusTotal
VirusTotal is a web-based service that provides users with the ability to scan files and URLs for viruses, worms, trojans, and other kinds of malicious content detected by various antivirus engines and website scanners. At its core, VirusTotal aggregates multiple antivirus products and online scan engines to check for viruses that the user's own antivirus may have missed, or to verify against any false positives.

Users can submit files up to a certain size limit directly through the website or via the API, ensuring that even the most recent or hard-to-detect malware is identified. VirusTotal also offers a URL scanning service, allowing users to enter a web address and receive a report on the safety and reputation of that site, based on the information collected from various security tools and user feedback.

In addition to its scanning services, VirusTotal provides a community-driven feature where users can comment on and rate files and URLs, contributing to the service's database of information on potential threats. This community aspect helps in enriching the context around scanned items and assists in the identification of new threats as they emerge.

For developers and businesses, VirusTotal offers a public API that allows for the integration of VirusTotal's capabilities into third-party applications or systems, enabling automated file or URL analysis as part of their security solutions or workflows.

VirusTotal is a subsidiary of Google's parent company, Alphabet Inc., and operates with a commitment to security and transparency, providing a valuable tool for users and organizations concerned about cybersecurity.
How to file a complaint about VirusTotal?

Here is a guide on how to file a complaint against VirusTotal on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with VirusTotal in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with VirusTotal. Include key areas of concern, any relevant transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against VirusTotal on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
3.4
54 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. VirusTotal contacts

  2. VirusTotal social media
VirusTotal Category
VirusTotal is related to the Internet and Software category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.