Virgin Mobilecurrent account usage

1

I Nicole Goodhew have just been on the phone to virgin mobile previously today 11.12.10 about a text message i received yesterday about my account coming close to my cap amount i have since been told that it is not even close to my cap and they would not give me a detailed summery of my calls. I need to have a current ie. from last months bill to date of all the calls, sms, intenet usage i have used up to date and as to why they would have sent me the text message in the first place. I am a very Unhappy customer and i am seriously contemplating leaving to another carrier that can do me a better deal.

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem