Menu
MiLend Customer Service Phone, Email, Contacts

MiLend
reviews and complaints

MiLend's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.milend.com
www.milend.com

Learn how the rating is calculated

4.8 12 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

MiLend reviews 12

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend I was very hesitant to refinance my house because I didn't want to go through a long drawn out process

I was very hesitant to refinance my house because I didn't want to go through a long drawn out process. From the very first conversation, my mind was put to ease and for the first time, I was excited about refinancing my house. *** and her team worked diligently to ensure this closing was an easy process, the portal was especially simple to navigate and the team always kept me updated on the next steps. The entire team worked diligently to ensure everything was in order so the closing would be completed as quickly as possible. I can't say enough wonderful things about this team and what they have done for me and my family. Thank you!

Read full review of MiLend and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
R
R
R. Jerde
,
Verified customer This comment was posted by a verified customer. Learn more

Great experience dealing with *** on my refinance! I would definitely recommend this company and their amazing staff.

B
B
B. Homenick
,
Verified customer This comment was posted by a verified customer. Learn more

I would highly recommend Milend for financial needs. I worked with ***, he was wonderful and very professional.The process with Milend was detailed but also moved very smoothly.I will definately use them for anything further,Thank you

K
K
K. Schneider
,
Verified customer This comment was posted by a verified customer. Learn more

I had the pleasure of working with *** and *** during our home buying process. They were so quick with their responses, and incredibly knowledgeable. They talked us through the entire process, and handled most items on their end. I was SHOCKED with how easy of a process it was to purchase our home. Thank you both SO much for all your help!

A
A
A. Mante
,
Verified customer This comment was posted by a verified customer. Learn more

This was my first time buying a house and *** and *** made the experience as easy as buying a house could be. My real estate agent even bragged about how easy they were to work with. I definitely felt like they had my best interests in mind. They kept me well informed throughout the entire process which was great considering I had no idea what I was doing when it came to purchasing a home and finding a lender. Could not be happier and glad I went with MiLend!

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend The milend refinance company is a very professional company with outstanding customer service

The milend refinance company is a very professional company with outstanding customer service. I received the correspondence in the mail, I call them and a customer rep answered the phone, started the process from there. I would advise everyone to ask for a Mr. a great loan rep and just outstanding customer service. I clearly understand how great of a deal I was for them, but I understood everything and this was a win situation in more ways than one clearly for both parties. Thank you milend for truly a job well done, thank you very much *** for everything Sir you are an officer and a gentleman, may *** continue to bless you sir.

Read full review of MiLend and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
K
K
K. Medhurst
,
Verified customer This comment was posted by a verified customer. Learn more

My wife and I are thankful to *** and *** for their untiring support and professionalism throughout the refinancing process. They were always available to answer our phone calls and responded to our emails with alacrity. They made a would-be nervous moment for us comforting and reassuring. A BIG thank you for the confidence and the encouraging words they provided along the journey.Thank You ***, and Milend!*** and

K
K
K. Gutkowski
,
Verified customer This comment was posted by a verified customer. Learn more

So easy is an understatement! I emailed to talk to someone. Next day im on phone. *** and i talked, she helped me understand. As we went through process was able to call or text any questions. she was right their with me. She helped my family do more then save money. she gave me my peace of mind back! hope i am never in a jam again, but if i am i defiantly know who im calling.

J
J
J. Wolf
,
Verified customer This comment was posted by a verified customer. Learn more

My wife and I had a great experience using Milend to refinance our home. We enjoyed working with *** and her team a great deal. Would highly recommend!

R
R
R. Witting
,
Verified customer This comment was posted by a verified customer. Learn more

did an amazing job, he handled all the details in my refinance and kept me informed the entire process. I would definitely recommend Milend to others.

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend After working with three other lenders, Ray *** and Nikk *** at Milend got the deal done

After working with three other lenders, Ray *** and Nikk *** at Milend got the deal done. In the process of doing the deal...so to speak...they were communicative, knowledgeable, upbeat, and honest. Contacting me often just to make sure I was happy and to keep me posted on the process was invaluable. I felt like both men took the time to get to know me and understood my communication style and sense of humor. In the climate, we are in today - that type of connection was also priceless. They knew their stuff and could explain the "whys" of any requests the underwriters had. Needless to say, I am happy to refer Milend and especially Ray and Nikk. I am certain I won't be using anyone else for my future mortgages.

Read full review of MiLend and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
A
A
A. Turcotte
,
Verified customer This comment was posted by a verified customer. Learn more

Awesome job *** and ***, looking forward to future business ?

A
A
A. Hermiston
,
Verified customer This comment was posted by a verified customer. Learn more

was great to work with from start to finish. She was in constant communication throughout the whole process. We will be using MiLend for any future mortgage needs.

R
R
R. Breitenberg
,
Verified customer This comment was posted by a verified customer. Learn more

I am wonderful satisfied with the service. *** and *** did for my family and me. I wanted to refinance and they did a wonderful job. Thank you ? for all you done. I will continue to tell others about the work you have done!

ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend It was a absolute pleasure working with Milend *** helped me with my refinance and she and her team, especially

It was a absolute pleasure working with Milend *** helped me with my refinance and she and her team, especially Jeseth *** are ultimate mortgage professionals, with exceptional customer service skills. I didn't know much about the process and they answered all my questions, provided me with updates and make paperwork almost enjoyable. The ease by which my loan process got carried out was a testament to their amazing work ethics. I will definitely seek MILEND again for future lending needs and I feel confident in recommending them to my family and friends. *** thank you so much, you carried me across the finish line and you were with me every step of the way. You and Jeseth *** are indeed true professionals!

Read full review of MiLend and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
A
A
A. Schmitt
,
Verified customer This comment was posted by a verified customer. Learn more

I am so grateful for working with such an awesome team. I worked with *** and his team. They truly went above and beyond to help me through my refinancing process. They worked after hours and answered all of my questions.

J
J
J. Koelpin
,
Verified customer This comment was posted by a verified customer. Learn more

Let me start by saying I am very pleased with this company and Im glad that I refinance with them among all the other companies reaching out to me .My loan officer to say the least because shes more than that Ma.Mikayla *** is the most professional and very valuable agent in my opinion this company has I dont think I couldve gotten a better representative of this company than Mikayla..This process went very smoothly and Im now a member of the family Thank you Mikayla *** for your professionalism and kindness throughout this process!

S
S
S. Buckridge
,
Verified customer This comment was posted by a verified customer. Learn more

My loan officer *** was awesome! She made my loan experience very easy to work with her. *** was very professional and my process went very well! I would highly recommend her to others!

M
M
M. Wyman
,
Verified customer This comment was posted by a verified customer. Learn more

Incredible customer service with amazing people skills. *** and his team (***) were on point every day, really knew their stuff regarding the market and made sure we understood the mortgage/refinance/cashout process, gave us confidence, and ultimately became our friends. Hope to be neighbors *** in the mountains soon.

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend First off, *** with Milend provided top notch service with my cash out refinance in early 2022

First off, *** with Milend provided top notch service with my cash out refinance in early 2022. I appreciated that he initially wanted to look at my portfolio and goals to see if I would even benefit from a cash out refinance. I feel that most other companies wouldn't take the time to see if it makes sense, they would just chase after the fees they would collect. He was there to answer any and all questions that I had day and night. Even weekends. He is very knowledgeable on all of the mortgage processes and I had full confidence that this would run as smoothly as it did. We were able to complete the entire process and close within a month, which was incredible! I will definitely be contacting him for any and all future mortgage questions. If you are not using MiLEND, you made a mistake!

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend My wife and I recently had the pleasure of working with Eric W*** while purchasing our house

My wife and I recently had the pleasure of working with Eric W while purchasing our house. The anxiety that exists when buying a home (our first) is a lot. Add in the fact that my wife & I just had our first child (a two week old!) and things got really stressful! Luckily my loan officer was a source of stability for us as all the moving pieces whirled around us. Eric is an expert communicator. He kept us informed during every step of the house buying process. He put himself in our shoes; molding our unique needs into a loan that would keep us financial comfortable.

If we had to chose a loan officer all over again, we would pick Eric 100 times more. You can count on him being super professional, super kind, and an overall super great guy. Chose MiLend, Inc. because of Eric W!

Thank you Eric!

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

MiLend This company is the most unprofessional group of knuckleheads I have ever encountered

This company is the most unprofessional group of knuckleheads I have ever encountered. They told me that he could lock in an interest rate of ***% back in November . After nearly three months of delays with no closing in sight, they emailed me 1/11/22 that they would be closing in late Janaury or early February. This is exactly what they told me in November when they said late November, early December. Now, they are getting on a call tomorrow with me to "make a decision on my loan" after being approved nearly three months ago. All this time, I could have refinanced with a more competent company that didn't use lame excuses for reasons not to close. I will be filing a formal complaint with the ComplaintsBoard.com and *** SEC and the *** This type of egregious lending is not to be suffered by any homeowner.

Read full review of MiLend
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend First I want to just saw wow!

First I want to just saw wow! what an amazing experience we had with MiLend. we went to them not knowing what we really wanted and they took it from there. They listened to our situation and then provided us with multiple options and provided the data and info we needed to make the best decision for our finances. They even took our calls after hours, answered any questions we had, helped us navigate what was best for us. Best of all they helped us get into a 15yr mortgage and out of our 30yr! I can't say enough about how amazing they were to work with from start to finish. I would recommend them to all my closest friends and family and will be sure to work with them for any other refi or home purchase in the future. Thanks MiLend team for making this such a great experience! Ben M. was our loan officer and we absolutely loved him!

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend I never would have thought I would need to refinance my house in order to get out of debt

I never would have thought I would need to refinance my house in order to get out of debt. MiLend helped me with this. Morgan *** helped me with this prosses even though with me being in Forbearance it took a little longer than I wanted. But she stuck with it while reaching out to me when checking up with that. Working with her has made my first and hopefully my last refi a smooth and fun experience. She cares about what you need, and she went above and beyond to make sure we had all the information requited to make the right decision in refinancing. I did get to talk to some of the other team like Connie *** who helped reach out to people I needed information from. Also, Kelsey Ann *** They were all easy to work with and professional. Morgan comes highly recommended and anyone would be lucky to have her as their Loan Consultant.

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend The reason that I chose Milend a second time is because I know that there are people that I can depend on, people that will go above and beyond

The reason that I chose Milend a second time is because I know that there are people that I can depend on, people that will go above and beyond for you, People that can make it happen
and put in the extra work no matter the time of day to get to the goal. Jessica was amazing the first time I went through the buying process as well as the second time, she is definitely
Someone that I can refer to family, friends and anyone that is looking for services that she provides and not worry about losing my credibility. A big thank you to Jessica's team as well, without the support of her team, things could not have gotten done as fast as it did. Communication was seamless and the team made everything quick and easy.
Milend has great team members, I hope they are treating you right and appreciate you the way I do. Jessica, Stefani and Catherine thank you again and I very much appreciate you all!

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend *** is an exceptional Senior Loan Consultant

is an exceptional Senior Loan Consultant. The service and personal attention we received from *** was exceptional and beyond what we were expecting! She kept me and my clients advised at every step of the mortgage process, explaining to my clients the reason for every document requested from them. Her manner was always friendly, and she was always available to answer every question we had. I am very thankful for *** professional, responsive and honest assistance with the whole mortgage process from beginning to end. She made herself available to me and my clients via any method of our choice - email, business phone or cell phone, which I appreciated and took advantage of. I feel very fortunate to work with ***, and she has been such an invaluable asset to many of my clients. I'll certainly be referring her to my clients for a long time to come.

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MiLend replied to this review.

MiLend If anything I gave the Milend team which consist of *** and others, probably more issue than anything if there was an issue

If anything I gave the Milend team which consist of *** and others, probably more issue than anything if there was an issue. The Milend team was patient with me as I were with them. From my experience, as long as I stayed on top of what I was supposed to do during the process of financing things can go pretty smooth. There were times when I thought to myself that this was taking a long time. Yet to be honest I really didn't want to go through another home financing venture. Somehow *** convinced me it was the the thing to do in my financial situation. At the end of it all *** and *** (pardon spelling if wrong) kept a constant contact with me through email, texting and phone call to make this deal happen. I kinda was running from the whole process but *** was not letting me get away that easy. I'm glad he didn't . Thanks Milend Team, *** and others!. Everybody was so easy to talk to, that it really didn't feel like a mortgage financing process. *** is a cool guy, the whole crew was cool and easy going. They will give you a list of everything you need. Have a fax machine , printer and email address beside you, and the process will go much smoother. My situation is a unique situation and they got me through the process. If they got me through it, they can get many through it, if said folks want to go through the process of refinancing. I do wish that checks didn't come to me, but that would've been too easy lol. You must do everything they tell you to avoid the time delay, and do it as soon as you can. Everything will work out for the best. Now to call on the Powers of *** and pay off the loan asap. OK I may need a trailer and an atv to pull it since a bus will cost too much and will interfere with future debt reduction goals.

Read full review of MiLend
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

Is MiLend legit?

Our conclusion: MiLend stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights MiLend's reputation as a trustworthy leader in their field. Customers can rely on MiLend's services, assured they're dealing with a highly reputable and fully legitimate company.

MiLend earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for MiLend. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

MiLend has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Milend.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Milend.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Milend.com you are considering visiting, which is associated with MiLend, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a milend.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About MiLend

Screenshot MiLend
MiLend is a leading mortgage lender that offers a wide range of loan services to individuals and families looking to purchase, refinance or renovate a home. The company has established a reputation of excellence within the industry by providing exceptional customer service, competitive rates, and innovative loan products that meet the diverse needs of its clients.

With over 15 years of experience in the mortgage industry, MiLend has a team of seasoned professionals who understand the complexities of the lending process and are committed to helping clients achieve their financial goals. They work closely with each client to assess their unique situation and provide customized solutions that fit their needs.

One of the standout features of MiLend is its online application process, which makes it easy for clients to apply for a loan from the comfort of their own home. The company prides itself on its transparency, providing clients with real-time updates on their loan status and ensuring that they are fully informed throughout the lending process.

MiLend offers a wide range of loan products including conventional loans, FHA loans, VA loans, jumbo loans, and renovation loans. The company also offers down payment assistance programs and first-time homebuyer programs designed to help clients achieve their homeownership dreams.

In addition to its exceptional loan products and services, MiLend is committed to giving back to the community through its charitable initiatives. The company has established partnerships with a number of local organizations and actively volunteers its time and resources to support their missions.

Overall, MiLend is a trusted and reliable mortgage lender that is dedicated to providing its clients with the best possible loan products and services. Whether you are looking to purchase your first home or refinance your existing mortgage, MiLend has the expertise and resources to help you achieve your financial goals.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. MiLend contacts

  2. MiLend phone numbers
    +1 (770) 817-1550
    +1 (770) 817-1550
    Click up if you have successfully reached MiLend by calling +1 (770) 817-1550 phone number 0 0 users reported that they have successfully reached MiLend by calling +1 (770) 817-1550 phone number Click down if you have UNsuccessfully reached MiLend by calling +1 (770) 817-1550 phone number 0 0 users reported that they have UNsuccessfully reached MiLend by calling +1 (770) 817-1550 phone number
    +1 (770) 220-7208
    +1 (770) 220-7208
    Click up if you have successfully reached MiLend by calling +1 (770) 220-7208 phone number 0 0 users reported that they have successfully reached MiLend by calling +1 (770) 220-7208 phone number Click down if you have UNsuccessfully reached MiLend by calling +1 (770) 220-7208 phone number 0 0 users reported that they have UNsuccessfully reached MiLend by calling +1 (770) 220-7208 phone number
    Loan Officer
  3. MiLend emails
  4. MiLend address
    8995 Westside Pkwy, Alpharetta, Georgia, 30009-4774, United States
  5. MiLend social media
MiLend Category
MiLend is related to the Financing and Loans category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.