KIA Finance
Reviews and Complaints

Let me tell you, KIA Finance gets a big fat zero from me! These guys are clueless, they couldn't answer a question to save their lives. Their customer service is so bad, I wouldn't wish it on my worst enemy. Not only are they rude as nails on a chalkboard, but they can't even explain to me why they're trying to get an extra $434 out of me. I mean, come on! My lease has been done and dusted for four whole months and they still won't back down. And don't even get me started on their communication skills. It's like they're speaking another language or something! I'll say this much, I'm definitely not going back to KIA Finance anytime soon.

So, I gotta say, KIA Finance (kmfusa.com) ain't my favorite choice in auto finance options. Like seriously, it's a pain in the butt to make payments on their website. The only way to pay online is by check, and let me tell you, it takes FOREVER for KIA to even process that dang payment. Who's got time for that?

On the other hand, Capital One is the bomb dot com cause they let me use my bank card to make my payments. It's so much easier, and only costs me $3.95. I mean, come on KIA, why are you trying to charge me $7.95 to make a payment online? That's just plain greedy.

Honestly, KIA needs to get with the times and make their payment options more user-friendly. Ain't nobody got time for outdated payment methods that take forever and cost way too much. So, if you're looking for an auto finance option, I'd recommend skipping KIA Finance and going with a company that gets modern technology and doesn't try to nickel and dime its customers.

Oh my goodness, let me tell you about my experience with KIA Finance (kmfusa.com). Honestly, it was straight up terrible. Like, nobody wanted to do their jobs and I felt like nobody really cared about me. I wouldn't recommend getting a car from them, just save yourself the trouble.

The worst part is that the dealership was just so aggressive and harassing towards me. And the finance department didn't seem to care at all. It's like they were trying to convince themselves that it wasn't their problem because the dealership is a separate entity. But like - come on. If I had someone representing me and they acted the way the dealership did, I would be on their case like white on rice.

Seriously, the whole thing was just unacceptable. I wouldn't wish my experience on my worst enemy.

So, I don't normally write reviews or anything, but I had to share my experience with KIA Finance (kmfusa.com) because it was so damn ridiculous. So basically, I traded in my old leased car and got a new one, thinking everything was all good and done. But no, 2 weeks later I see that a payment for my OLD car came out. I was like, "What the actual hell?" So I called KMF and they told me my account would stay open for 30-90 days. Are you kidding me?! I don't have that damn car anymore, and now I gotta wait that long for my refund too? And to top it off, the dude on the phone was laughing at me while I was getting all heated. How dare he disrespect me like that? And then, when I asked for a supervisor's name or number, he wouldn't give it to me. Like, what kind of customer service is that? Bottom line, STAY LOCAL. Don't do business with these clowns.

So, I've got myself two Kias at different points in time, and I gotta say, KMFUSA has been my go-to for bill payments for a good while now. However, everything went down the drain when some numbskull accidentally punched in the wrong digits. You know how it goes, one moment you're sailing smoothly and the next you're stuck in a whirlpool.

The first time this happened, I got smacked with a $7.99 service charge, ain't nobody got time for that. Then, I decided to lease another Kia and not only did they mess up the input of my info, they never even put it into the system. Come on, now, it's like nobody's paying attention over there!

So, needless to say, I've stuck to sending in payments through good ol' snail mail. It's just too dang frustrating to deal with these kinds of mishaps. It makes me question if leasing another Kia is even worth it, ya know?

All in all, KIA Finance isn't too shabby--the payment options are solid--but they gotta get their act together when it comes to keeping track of their customer's info.

So, I've been rollin' with Kia since 2013 and gotta say, overall my experience with 'em has been pretty smooth. However, my recent encounter with KMFUSA.com (Kia Finance) has left me feelin' a little peeved. Here's the deal: when I hit up Lakewood, NJ Kia to swap out my last lease for my current ride, they were laggin' to submit the paperwork. Like for over a freaking month! And wouldn't you know it, that slip up caused them to mark me as late on my lease payment. I'm talkin' nine years of loyalty, and this is how they repay me? I tried to call KMFUSA.com to sort it all out, but they were not budgin'. Ain't no problem solvin' happenin' over there! Needless to say, I'm done-zo with Kia. When I say I return my vehicles in impeccable condition, I ain't lyin'. Under the mileage and lookin' like it just rolled off the lot. And I'm always payin' ahead of time, anywhere from two to four weeks. So, deuces Kia! You just lost a good customer. And you best believe I'm gonna spread the word to anyone and everyone thinkin' about buyin' from you.

I gotta say, dealing with KIA Finance (kmfusa.com) has been a real pain in the [censored] for me. I mean, don't get me wrong, I really dig KIA cars (they're sexy, what can I say), but the people behind KIA Finance just got me all kinds of riled up.

Here's the deal: I only got one car from these guys, one! But they're still charging me for two cars! Can you believe that? I mean seriously, how does that even make sense? Apparently, they're still billing me for the 2016 model (which I previously owned), even though I gave them back the car and still got the title right here with me. It's like they're trying to pull a fast one on me or something.

And if that wasn't bad enough, their customer service is just...ugh! Don't even get me started on that. It's like they don't even care about their customers. They're rude, unprofessional, and just plain nasty. It's like they're not even trying to hide their greed. They're just looking out for themselves and screwing over the people who make their business possible.

All in all, KIA Finance is just a downright disgusting company, with no regard for their customers. If you're thinking about financing your KIA with them, just don't. Trust me, you'll save yourself a lot of headaches and heartache.

Hey there guys,

So I was recently browsing online and I heard about some troubles surrounding KIA and their finance, KMFUSA.com. Apparently the company is getting sued due to some crazy manufacturing trouble that could potentially cause your car to blow up! I mean seriously, that is not the type of thing you want to hear about your car when you are still making payments on it!

Now I am in a tough spot because even though my car has not blown up yet, the finance company is saying that it has been repossessed on my credit score! What the heck!? I have the car with me and am still making payments on it, but the way things stand it looks like I am already late on my payments.

This is putting me in a really uncomfortable situation because I am a mom of two autistic boys. My car is my lifeline, and I can't afford for anything to happen to my boys while they are with me in the car. So I am seriously thinking of suing KIA so that I can get this cleared up and put behind me. I just want to return the car and remove the repossession from my credit score. I mean, seriously, all I want is a reliable car to safely drive my boys around in.

If anyone out there can help me get a good lawyer to take on this case, I would really appreciate it. I just want this situation resolved and to have peace of mind when I get behind the wheel.

I recently had a pretty frustrating experience with KIA Finance, and I must say, I'm not the happiest of campers at this point. The thing is, I've been a loyal KIA customer for quite some time now, and I've been driving two of their models over the past couple of years - or I should say, "had been." Since this incident, I think I'll be switching over to a different brand.

Here's the deal - a nearby dealership bought out one of my KIAs, and they paid the whole thing off. So, I got the title in hand and thought that was it. But to my surprise, KIA still charged me another monthly payment after that, and they're refusing to give me my money back. Crazy, right?

I've been on the phone with their customer service for ages, and the representatives are just rude and unprofessional. They can't even tell me why they took my payment or how to get my money back. It's insane, and I'm not the only one who has endured such bad treatment at their hands.

I'm so disgusted with the way I've been treated by KIA Finance and the fact that there isn't one single person working there that is nice or helpful. It seems to me they're only interested in taking your money, not giving any back or explaining why they took it in the first place.

To be treated like this as a loyal customer is beyond disgusting, and I honestly can't recommend KIA Finance to anyone at this point. I mean, seriously, they've lost me as a customer forever. If you're planning to purchase a KIA, I'd recommend rethinking it because this experience has been nothing short of a nightmare.

In short, I'd give KIA Finance a big fat zero stars if I could.

I recently had a pretty awful encounter with KIA Finance, or KMFUSA as they call themselves. Let me tell you, their customer service is the absolute pits. I spent a total of three agonizing months chasing after a refund check, only to be given the runaround again and again. Finally, after speaking with a supervisor, I thought I was in the clear. He assured me that I would be receiving both of my checks ASAP. But, surprise surprise, that didn't happen.

I mean, seriously, what is up with these folks? They can't seem to do the bare minimum of their jobs. It's clear to me why they have such poor ratings - they just can't get anything right. To make matters worse, their rates are totally terrible. Don't even get me started on the lying. It's like they don't even care about their customers.

Honestly, I wouldn't touch anything made by KIA again with a ten-foot pole. It was the worst company experience I've ever had. They certainly don't know how to treat their customers right, that's for sure. So, if you're thinking about going with KMFUSA, take it from me - don't do it. You'll regret it.