SUBMIT A COMPLAINT

Viagogoorder number [protected] tickets wales / south africa dec 2nd principality stadium cardiff

1

I purchased 2 tickets online on 17 th October Seat 1 and 2 Block U25 Row17. Aisle 625. The etickets supplied are incorrect.
1. The name on the tickets is incorrect. My order is in the name of Shirley Keywood and these tickets state Mrs Navy Voripaeva (348680)
2. The seat price is shown on the ticket as £15 and I paid £58 plus charges per ticket and my Bank was debited £163.18 for the two tickets.
3. The tickets supplied state child (16 and under) This is not what we purchased as I am 75 and my husband is 80 .
4. The price on the invoice is in RUB 12297.00
Please rectify by sending correct etickets immediately

Yours faithfully,

Mrs S.Keywood.

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