Vanilla Gift Cards review: Criminal business practices

I was trying to make a purchase by phone with a company I have done business with for many years but the card was declined! Vanilla Gift Cards website will not explain much of anything and offered me no choice regarding the decline and more importantly nothing would describe why I had ZERO funds available! I called the telephone number on the card and FINALLY talked with someone in Southeast Asia. I was told because the funds had been processed BUT DECLINED the funds would not be available for another 6 days! THis is their way of making interest off my money. THey withhold the funds and benfit off the interest! It's crooked!