Vanccy’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of customers are dissatisfied with purchases.
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White sandals
White leather sandals with gold and silver balls at ankles came in size 43. I don't know what size that is. They are way too large. I wear a size 7 USA. I would like to have them replaced with the proper size for me---USA 7.
They were bought about August 8, 2023 and were delivered in a reasonable time. But there was no paperwork inside the package for me to find the return address.
Anne Brugh
200 The Glebe Blvd. #1008
Daleville VA 24083
[protected]
[protected]@aol.com
Desired outcome: Replace sandals with the proper size for me USA 7
Vanccy Shoes: A Review of Poor Quality and Sketchy Return Policy
Got some kicks from Vanccy and let me tell ya, they're straight up not good. Like, they look alright, but they're made outta some cheap stuff that scuffs up the moment you step on a pebble. And don't even get me started on sizing. I ordered what shoulda been my size, but they feel like they were made for some kinda giant who wears triple layer socks or something. Tried to send em back, but Vanccy ain't tryna come through on that return policy. Honestly, feels pretty sketchy. Would not recommend.
Dissatisfied with Vanccy.com: Lack of Customer Service and Tracking Information
So I saw some pretty cute shoes on Vanccy.com and decided to take the plunge and make a purchase. I was super excited about my order and couldn't wait for my new shoes to arrive! However, when I tried to get tracking information on my order, I never received a response. I even tried contacting their customer service multiple times but still never got any sort of response.
I'm feeling really frustrated with my experience with Vanccy. I feel like I may have been swindled and won't be getting the shoes I ordered. I'm pretty disappointed, to say the least. I've even reported my experience to the Better Business Bureau in hopes that maybe they can help me out.
Overall, I wouldn't recommend shopping on Vanccy.com. It's definitely not worth the risk when there are so many other trustworthy online retailers out there.
I have not received confirmation of order buy they have taken my money out of my account on 10/4
Is Vanccy Legit?
Vanccy earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
Vanccy.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Vanccy protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Vanccy has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Vanccy. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Vanccy complaint handling
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Vanccy Contacts
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Vanccy emailsservice@vanccy.com79%Confidence score: 79%Support
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Vanccy social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
Recent comments about Vanccy company
Dissatisfied with Vanccy.com: Lack of Customer Service and Tracking Information




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