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CB Auto Parts and Repair Stores Valvoline Instant Oil Change [VIOC] Complaints #2-21
Valvoline Instant Oil Change [VIOC]

Valvoline Instant Oil Change [VIOC] review: Overfilled oil

M
Author of the review
4:21 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

When I got my oil change done at Valvoline, they overfilled my oil by a quart. Additionally, the cap was not properly put back on, causing oil to leak all over my car causing my car to malfunction and all the dash lights turn on.

I am very upset at the customer service I received from the store manager, blaming me for not reading the fuel line properly when they showed me the fuel stick. How would I know the car was overfilled?

I simply requested that I be reimbursed for the oil change and repairs to my vehicle for $160.00.

There was clearly negligence on Valvoline for overfilling my car with oil and failing to properly put the cap back on.

Desired outcome: I would like to be refunded for the $134.69 I spent at Valvoline and the $160.00 on repairs.

Keywords:
cap car customer service dash lights leak malfunction negligence oil change overfilled reimbursement
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  1. Valvoline Instant Oil Change [VIOC] Contacts

  2. Valvoline Instant Oil Change [VIOC] phone numbers
    +1 (800) 327-8242
    Click up if you have successfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 327-8242 phone number 0 0 users reported that they have successfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 327-8242 phone number Click down if you have unsuccessfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 327-8242 phone number 0 0 users reported that they have UNsuccessfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 327-8242 phone number
    Customer Service
    +1 (800) 832-6825
    Click up if you have successfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 832-6825 phone number 0 0 users reported that they have successfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 832-6825 phone number Click down if you have unsuccessfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 832-6825 phone number 0 0 users reported that they have UNsuccessfully reached Valvoline Instant Oil Change [VIOC] by calling +1 (800) 832-6825 phone number
    Valvoline Products
  3. Valvoline Instant Oil Change [VIOC] emails
  4. Valvoline Instant Oil Change [VIOC] address
    100 Valvoline Way, Lexington, Kentucky, 40509, United States
  5. Valvoline Instant Oil Change [VIOC] social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 01, 2026
Valvoline Instant Oil Change [VIOC] Category
Valvoline Instant Oil Change [VIOC] is ranked 38 among 325 companies in the Auto Parts and Repair Stores category
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