The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Valvoline Instant Oil Changebattery scam

Went to have my 2005 GMC oil changed with my daughter the other day. Upon, the oil change the attendant told me that my battery was weak. I did not pay much attention, as I have never had any issues with the battery. After completing the oil change, the engine failed to start. Dead battery! The attendants said, "I told ya." Then asked if I wished to purchase a new battery. A "red flag" immediately was raised in my mind. I gave a little attitude and told them to just give me a jump with a battery pack. They did and it started. I went on my way. Afterwards, my daughter said she would have purchased the battery if I had not been there to recognize this SCAM! Since the oil change and "weak battery", my truck has not failed to start, nor has it had any issues with the battery. So, please BEWARE!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem