The complaint has been investigated and
resolved to the customer's satisfactionResolved Value max — Recurring Charges
resolved to the customer's satisfaction
I've had a recurring charge of $29.95 on my account for the past few months. The first time I questioned my bank about this charge, they refunded my money. It happened again the next month. After inquiring again, I heard no response. After doing some research, I found that Value Max is a scam. They put this recurring charge on your card and disguise themselves as an internet goods and products store. It appears on your credit card statement as MVQ*VALUEMAX. When you search them on the internet it takes you to a website with very little information. It states that they are a web based company that applies refunds or charges to your credit card. There is no list of companies they provide this service for, no contact information, such as street address, phone number or email address. Just a form to fill out online. When you click on the link for their official "website" again, it has little information and when you click on the Contact Us link, you are taken to a page with a drop down menu that takes you to various pages on the site. They have two separate websites mvq-valuemax.com and valuemax123.com. ValueMax 123 states that they sell, health & beauty, travel, dining and home & auto. On mvq-valuemax.com they state that they collect charges and sends refunds. Well which is it?! A legitmate company, wouldn't need a separate domain, to state what the name of their company appears as on your credit card. This company is fake. Beware!