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Valley Vet Supply / Valley Veterinary Clinic Profile

Valley Vet Supply / Valley Veterinary Clinic

www.valleyvet.com

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1.9 4 Reviews 13 Complaints
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Valley Vet Supply / Valley Veterinary Clinic Reviews 4

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Valley Vet Supply / Valley Veterinary Clinic Fast shipping and just what we needed!

I found ValleyVet online when doing a Google search for do-it-yourself dog vaccines. The price was cheaper than Tractor Supply and honestly, less confusing when it came to shipping options and when you would get it by. We ordered the 10-in-one plus lyme vaccines for our 3 dogs. Everything arrived on cold packs and packed carefully so no breakage during shipment. Directions were clear and we had no issue administering the vaccines to the dogs. Thank you ValleyVet for a seemingly good product that saved us hundreds this year at the vet!

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Valley Vet Supply / Valley Veterinary Clinic Ivermectin

It was very easy to order and I received regular reminders as to how my product was being processed. I am very happy. I would like to talk to one of your vets regarding the use of Ivermectin for a kitten with Leukemia. I have heard that it works on cancers and am wondering if you have had any experience with this. I live in California, my name is Nancey Ferguson and my phone # is ***895. I have called and left messages but have not had any response. I would be very grateful if someone would be able to answer my question. Thank you.

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Valley Vet Supply / Valley Veterinary Clinic Wormer

We received the warmer, and the horses didn't seem to have a problem with this particular wormer like they have with others in the past. The other thing we ordered was a safety harness, but I didn't come with any instructions, and it looked more like a breast collar. When you went out to the company's website. It gave no instructions either other than it kept talking about the brow band, and the nose band which this did not have. Valley vet handled. It perfectly refunded her money no problems. We use a Valleyvet for everything regarding our horses.

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Valley Vet Supply / Valley Veterinary Clinic Great Service Great Prices Great Products

First, no one but no one beats Valley in processing speed. Orders are received really fast, always! Second, they must turn inventory quickly because I never get a product with an expiration date close to received date, usually more than a year away. Third, when I need them to contact my vet for an RX or a refill, they do it immediately (or next business day if weekend) AND they follow up with vet if needed. Love ordering from a fair, reliable, trusted pet partner like Valley Vet! The only time I use another vendor is if Valley Vet doesn't have the drug.

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Valley Vet Supply / Valley Veterinary Clinic Complaints 13

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11:31 pm EDT
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Valley Vet Supply / Valley Veterinary Clinic Smooth Ordering and On-Point Delivery: My Experience with ValleyVet

So, I got my order from ValleyVet last night. They're asking me to rate it already, but I haven't even had a chance to take it to the barn yet. It's kinda hard to give a rating without using the product, ya know? But I gotta say, the ordering process was smooth and the delivery was on point. They even followed up to make sure I got my stuff. That's pretty cool. My daughter recommended this product to me, so I'm sure it'll be fine. I just need some time to try it out. Overall, I'm happy with my experience with ValleyVet so far.

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10:50 pm EDT
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Valley Vet Supply / Valley Veterinary Clinic ValleyVet Review: Great Products, Disappointing Packing Game

I just got my order from ValleyVet and I gotta say, I'm a little bummed out. I ordered a whole gallon of chlorhexidiene solution and three bottles of Synothovial Seven. The Synthovial was all squished up in the bubble wrap, right next to the gallon bottle. I mean, come on guys, give the little guys some space! All three of the Synthovial boxes were totally flattened. And to top it all off, the wrap on the eyedropper was busted open, so now it's not even sterile anymore.

Now, don't get me wrong, I love ValleyVet's products. They're top notch and the prices are pretty good too. But this packing situation was a real letdown. I mean, I don't want to be injecting anything into my body that's been squished and contaminated.

Overall, I'd still recommend ValleyVet for their great products and prices. But maybe they could work on their packing game a little bit.

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10:41 pm EDT
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Valley Vet Supply / Valley Veterinary Clinic Mixed Experience with ValleyVet: Fast Shipping, Dosage Error, Slow Customer Service

I gotta say, it took a hot minute for ValleyVet to get my prescription sent over to my vet. And when I finally got the bottle, the dosage was all messed up! I was freaking out, thinking I wouldn't be able to refill on time. But I shot them an e-mail and they got back to me pretty darn quick. They said they'd talk to my vet and send me an e-mail once they figured it out. But it's been a whole month and I still haven't gotten that e-mail.

But hey, at least I got the product real fast and at a sweet price. So I reckon I'll give 'em another go.

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Is Valley Vet Supply / Valley Veterinary Clinic Legit?

Valley Vet Supply / Valley Veterinary Clinic earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Valley Vet Supply / Valley Veterinary Clinic to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Valley Vet Supply / Valley Veterinary Clinic is known for their high standards and safety. If you're thinking about dealing with Valley Vet Supply / Valley Veterinary Clinic, it's wise to check how they handle complaints.

We found clear and detailed contact information for Valley Vet Supply / Valley Veterinary Clinic. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Valley Vet Supply / Valley Veterinary Clinic has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Valleyvet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Valleyvet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Valley Vet Supply / Valley Veterinary Clinic have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Valley Vet Supply / Valley Veterinary Clinic and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Valley Vet Supply / Valley Veterinary Clinic has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Valley Vet Supply / Valley Veterinary Clinic protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Valley Vet Supply / Valley Veterinary Clinic Good Product, Poor Packaging: My Experience with ValleyVet's 5 Way Dog Vaccinations

I recently bought some 5 way dog vaccinations from ValleyVet and I gotta say, the product itself was pretty good. The shots came in their own little packages and were shipped to me pretty quick, like within 24 hours. But here's the thing, when I got the package, I took it straight off the UPS truck and brought it inside. And when I opened it up, I noticed that the ice packs that were supposed to keep the shots cool were completely thawed out and at room temperature. I don't know how long they were like that, but I was hoping they would still be a little cool, you know?

Anyway, I didn't have any issues with the actual vaccinations themselves, so that's good. But I just wish the ice packs had done their job a little better. Maybe ValleyVet could look into better packaging or something to keep the shots cool during shipping. Other than that, I'm pretty satisfied with my purchase.

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Valley Vet Supply / Valley Veterinary Clinic ValleyVet Review: Quality Products and Helpful Customer Service for Your Pet's Needs

to the higher dosage. However, I must say that the customer service was helpful in answering my questions about the dosing and shipping options. The website was easy to navigate and had a wide selection of products for all types of animals. The prices were also reasonable compared to other online pet stores. Overall, I would recommend ValleyVet for their quality products and helpful customer service.

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Valley Vet Supply / Valley Veterinary Clinic ValleyVet Review: Reliable Source for Lactated Ringers Solution 1000 ML, but Baxter Brand Lacks 1/2 ML Markings

ValleyVet is the bomb when it comes to getting my hands on LACTATED RINGERS SOLUTION 1000 ML. I've been using them for a hot minute now and they've always come through for me. Even though the companies that make the solution have changed over time, the product has stayed the same. That is, until I got my hands on the BAXTER-LACTATED RINGERS SOLUTION 1000 ML. Don't get me wrong, it's still a solid product, but it's missing the 1/2 ML markings that the other solutions had. It's not a big deal, but when you're trying to administer 1.5 ML, having that extra reference point can be clutch. Overall, ValleyVet is still my go-to for all my animal needs.

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Valley Vet Supply / Valley Veterinary Clinic Mixed feelings about Easy Lift Muck Bucket Cart from Valley Vet

I just got myself an Easy Lift Muck Bucket Cart from Valley Vet. The process of ordering was pretty easy, but I gotta say, the delivery took a bit longer than I expected for something made right here in the USA. When the Cart finally arrived, I was pretty excited to put it together and start using it. But, lo and behold, there were no holes where the Cart should attach to the handle! Can you believe it? So, we had to bust out the drill and make our own holes through the steel before we could finish assembling the Cart.

But, once we got it all put together, I gotta say, it's a pretty handy little thing. It seems pretty sturdy and it's perfect for quick stall tidy-ups. I'm pretty happy with it overall, but I gotta say, the whole missing holes thing was a bit of a bummer.

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Valley Vet Supply / Valley Veterinary Clinic Buyer Beware: ValleyVet's False Stock Claims and Poor Customer Service

ValleyVet is not a good place to do business with. I noticed on their website that they post pictures of items that they supposedly have in stock. They even say that they have up to 20 of those items. But when you give them your money, they take it very quickly and then they come back and tell you that they need to try to get the item from another supplier. It's like they don't even have the item that they are selling in the first place. So, if you're thinking about buying something from ValleyVet, you should be very careful. They might take your money and then leave you with nothing.

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Valley Vet Supply / Valley Veterinary Clinic ValleyVet Review: Good Place for Vet Meds, but Communication with Vets Needs Improvement

ValleyVet is a good place to get your vet meds from. I had a mare with a torn eyelid and I ran out of vet meds for her. My vet is over an hour away and the trip costs $100. I waited a whole week for the meds to arrive but my vet had not heard from ValleyVet for verification of the order. I was getting worried about my mare's health. So, I went to Tractor Supply to find something to help the horse and bought what they had. Finally, my order arrived after the Mycrocin AH had it controlled.

I used ValleyVet in the past from South Florida and I don't remember them being slow to contact my vet or send the product. Maybe they need to tweek their system a bit? Overall, I am satisfied with the product and the service. I would recommend ValleyVet to anyone who needs vet meds. They have a wide variety of products and the prices are reasonable. The only thing that needs improvement is their communication with the vets. It would be great if they could speed up the process of verifying orders with the vets. Other than that, I am happy with my purchase and will continue to use ValleyVet in the future.

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Valley Vet Supply / Valley Veterinary Clinic Valley Vet's Unfriendly Return Policy Cost Me $23 for Jeans

Valley Vet ain't the best place to buy clothes if you're looking for a friendly return policy. I learned that the hard way when I ordered four pairs of jeans from them. All of them were the same brand and type, but two were pre-washed and the other two weren't. When I got them, I noticed that the non-pre-washed ones looked and felt totally different from the others. I didn't like them at all, so I decided to return them and exchange them for two of the pre-washed ones.

But guess what? It cost me $23 to return them! That's almost the same price as a pair of jeans! I was so mad, because it totally blew the small value that they had on the price of their jeans. I mean, come on, Valley Vet, can't you cut your customers a break? I won't be ordering clothes from them again, that's for sure.

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9:19 pm EDT

Valley Vet Supply / Valley Veterinary Clinic get me off your mailing list. you are polluting the planet

i bought one or two items over the years. i'm not a big fan, their prices are the same as everyone elses and shipping is high. now i get their paper junk mail every week sometimes a few times a week. i call, i email, i fill out their unsubscribe page. i don't want their catalogues. its junk, it goes inthe dumps. it makes the world a very dirty place. i have bad knees, i have an arm in a sling. i fall all the time when i have to carry their paper garbage to the recycle bin. i promise i will never purchase anything from these [censored]s again. i never asked for their catalogues. i cant stand anything in printed ink. leave me alone

Desired outcome: leave me alone. stop sending paper crap that makes huge landfills. if i want to buy something, i am really good at it but i never buy anything from a catalogue forced on me through my mail box

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8:09 pm EDT

Valley Vet Supply / Valley Veterinary Clinic placed image of product that they were not in possession of

We ordered 6 double door pet carriers and paid promptly online. The quantity available online said they had 20. After they took our money, customer service came back and at first said they only had two, then they said they didn't have any, then, they claimed we cancelled our order and we did not. What these people are doing is placing an image online when they are not in possession of the item. They are in short, stealing from the consumer, because I don't think they have any intention of getting the item for you.

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2:40 am EDT

Valley Vet Supply / Valley Veterinary Clinic ignored by them

I found an item I desperately needed for about 50 dollars. The website showed it in stock. It's important.
I chose the next day shipping and added that if there wasn't possible to deliver the same day, I would be glad if they contacted me. And provided my phone number.
I got no confirmation and no tracking number, but the money was charged. I called them and asked what happened and why they hadn't contacted me like I asked. They only said that my purchase was backordered for several weeks due to its unavailability at their warehouse.
Well, I don't need the item in three weeks, I want it now. Unfortunately, they don't care...

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Daniela Sigheti
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Nov 13, 2023 1:33 pm EST
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Bought the vaccine with the intend to be used on spring for the new chicks; Received on October 31, 2023 with an expiration date of January 12, 2024. This product will expire within 2 months so it will be useless. Sell products that have at least 6 months to the expiration date! Shame on you!

About Valley Vet Supply / Valley Veterinary Clinic

Valley Vet Supply offers a range of products for animal care, including pharmaceuticals, pet supplies, and farm equipment. They cater to the needs of pet owners, veterinarians, and livestock producers. Their services also extend to a veterinary clinic providing health care for animals.

Overview of Valley Vet Supply / Valley Veterinary Clinic complaint handling

Valley Vet Supply / Valley Veterinary Clinic reviews first appeared on Complaints Board on Oct 17, 2017. The latest review Fast shipping and just what we needed! was posted on Mar 25, 2024. Valley Vet Supply / Valley Veterinary Clinic has an average consumer rating of 1 stars from 17 reviews. Valley Vet Supply / Valley Veterinary Clinic has resolved 0 complaints.
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  1. Valley Vet Supply / Valley Veterinary Clinic Contacts

  2. Valley Vet Supply / Valley Veterinary Clinic phone numbers
    800 419 9524
    800 419 9524
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    +1 (785) 562-5106
    +1 (785) 562-5106
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    International
    +1 (800) 419-9524
    +1 (800) 419-9524
    Click up if you have successfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 419-9524 phone number 0 0 users reported that they have successfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 419-9524 phone number Click down if you have unsuccessfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 419-9524 phone number 0 0 users reported that they have UNsuccessfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 419-9524 phone number
    Canada
    +1 (800) 446-5597
    +1 (800) 446-5597
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    +1 (800) 370-4838
    +1 (800) 370-4838
    Click up if you have successfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 370-4838 phone number 0 0 users reported that they have successfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 370-4838 phone number Click down if you have unsuccessfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 370-4838 phone number 0 0 users reported that they have UNsuccessfully reached Valley Vet Supply / Valley Veterinary Clinic by calling +1 (800) 370-4838 phone number
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  3. Valley Vet Supply / Valley Veterinary Clinic emails
  4. Valley Vet Supply / Valley Veterinary Clinic address
    1118 Pony Express Hwy, Marysville, Kansas, 66508, United States
  5. Valley Vet Supply / Valley Veterinary Clinic social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
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Valley Vet Supply / Valley Veterinary Clinic Category
Valley Vet Supply / Valley Veterinary Clinic is ranked 14 among 240 companies in the Animals and Pets category

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Bought the vaccine with the intend to be used on spring for the new...

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What are Valley Vet Supply / Valley Veterinary Clinic working hours?

Mon 7:00 am - 6:00 pm Tue 7:00 am - 6:00 pm Wed 7:00 am - 6:00 pm Thu 7:00 am - 6:00 pm Fri 7:00 am - 6:00 pm Sat Closed Sun Closed