UTS Customer Service Phone, Email, Contacts

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UTS complaints 3

8:25 pm EDT
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UTS treadmill warranty not helped me at all

I have never has such an experience of rude service, as I had at this company, especially with their manager Stephanie. I bought a treadmill 3 years ago at Sears, the belt got messed up, they are not fixing because their technician saw it outdoors, and told them it was outdoors, I said, I put it out for that day, because I didn't want him to work inside my home, so Stephanie had voided my warranty service...
Please find the owner of this company, Stephanie didn't want to cooperate in this...
My complain was when my warranty was not expired yet, now it expired, they didn't fix for so long till it expired.
Their employee Sonia hang up the phone on me.
I was told from another employee to send them the pictures of the treadmill for the location, I did, they have them, treadmill is in front of my fireplace, they still didn't want to fix it.

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7:02 pm EST

UTS Nodric track extended warranty

Purchased this and wanted somebody to come and do maintenance. It became a hassle out of the gate and I wanted to cancel it (I have 30 days) . I emailed and left a voicemail and after a week of trying, I finally got a hold of someone. I was told it bad to be in writing in an email to [protected] I submitted that and still haven't heard back. I am calling the credit card company now to dispute the charge. This is ridiculous working with this company.

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11:58 pm EST

UTS Unethical behaviour - Withholding the refund amount

I have got registration number - [protected] for JNU which is on UTS system. I had to pay fee for JNU exam, so went to UTS online payment website page. While making transaction, UTS online payment website took me to my bank website ICICI to complete transaction. And after making payment it reverted back to JNU website. On JNU website the error message Invalid -- Invalid hash and later screen with unsuccessful transaction came*. It was transaction of Rs8800.19, So, to pay fee I made the transaction again. And again got same messages which specified that on UTS website that transaction unsuccessful. However, later found that both the transactions were successful. And extra amount was paid to JNU account. Although, UTS acknowledges that they have received double payment. But are not refunding the amount even after many requests in last few weeks. Further, the only ethical thing which UTS should be doing is the refund of the amount which went as double payment. As it was not my fault but the wrong message screen produced by your online payment website.

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Is UTS legit?

Our verdict: Complaints Board's review suggests UTS is mostly legit with an 77% trust score, signaling it's safe for transactions. Yet, with a resolve complaints rating below 0% caution is advised. Before engaging with UTS, reviewing user feedback and how UTS addresses complaints can provide deeper insights. Always protect personal and financial information when interacting online, especially with UTS. Trust, but verify.

UTS earns 77% level of Trustworthiness

High Trust Suggestion: UTS evaluated with 77% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

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  • The website belonging to UTS has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of UTS complaint handling

UTS reviews first appeared on Complaints Board on Jan 13, 2016. The latest review treadmill warranty not helped me at all was posted on Jul 11, 2018. UTS has an average consumer rating of 1 stars from 3 reviews. UTS has resolved 0 complaints.
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  1. UTS contacts

  2. UTS phone numbers
    +91 20 6790 5000
    +91 20 6790 5000
    Click up if you have successfully reached UTS by calling +91 20 6790 5000 phone number 1 1 users reported that they have successfully reached UTS by calling +91 20 6790 5000 phone number Click up if you have UNsuccessfully reached UTS by calling +91 20 6790 5000 phone number 0 0 users reported that they have UNsuccessfully reached UTS by calling +91 20 6790 5000 phone number
  3. UTS emails
  4. UTS address
    'I-Space', 5th Floor, Bavdhan Mumbai-Pune bypass, Maharashtra, Pune, 411021, India
  5. UTS social media
UTS Category
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