Utility Services Featured Reviews
Enercare - Double billing technician's visit
We are challenging Enercare regarding double charging a service visit on May 17 & May 20, 2022 for 2420 Baronwood Drive, Unit 4-01, Oakville, L6M 0X6. Prior to May 17, we contacted Enercare to assess our air conditioner which wasn’t working. The technician said that it was leaking and he would arrange for someone to come back on May 20th to give us a price...
Xikar Lighters - Lifetime warranty
I bought a lighter from them with a lifetime warranty. It stopped working, I got a return number from them and sent the lighter to them by UPS, which they received weeks ago. They have refused to answer me after numerous emails and phone calls about the status of my lighter. Their customer service is the worst ever. The return info is (RMA10136243) John Nardi wamman.[protected]@gmail.com
Read full review of Xikar LightersSCE - Tree trimming
On April 27, 2022, an Edison employee asked if he could "trim" a small tree between the fire hydrant and telephone pole (recently replaced) on my property at 14931 Anderson Way, Silverado, CA 92676). I gave permission and got an important phone call, minutes later the employee chopped down the entire small tree. I gave permission to trim the tree, not chop...
Enercare - Being billed for prior tenants services
I have been a of Enercare client since 2012 starting off in Mississauga and moved to Acton on June 17th of this year. At my Mississauga location I purchased a Furnace and Air Conditioner through Direct Energy in 2012 and took on Enercare services back then with no issues on billing.. Since I have moved to Acton the billing process has been a joke Prior...
Read full review of EnercareEnercare - Unable to cancel hot water tank rental account on sale of condo
Shirly Ellis 6201 Thornberry Cres., Unit 6283-Windsor, ON Enercare Account #: [protected] Owner of above captioned condo. In late fall of 2015 I had a rental hot water tank installed in my unit -noted above. I paid $16.75 a month until September 2020, when suddenly my payments showed up as credits. I thought I might have double [aid for a few months so...
Read full review of EnercareNupower Solar - Solar geysers
Since 23 July 2021 we are trying to get our solar geysers repaired at our retirement village. Although we are a longstanding client of NuPower the service is just getting worse. We only want them to repair the different units for which we already paid a deposit. Due to the cold we had numerous solar panels bursting which affects the elderly badly.
Read full review of Nupower SolarEnercare - Receiving bills when I do not reside in residence for over 5 years.
Hello, I am writing today regarding that I started to receive billings in June of 2021 on past closed account from Enercare. I have not reside at the address location for over 5 years now. I received a bill in June 2021, July 2021 and now another in August 2021. All bills have no unit address on them so these are illegal bills in the first place since...
Read full review of Enercare and 2 commentsEnercare - Water heater
I sold my house on September 3rd, 2019, and the water heater was transferred to the property's new owners. We overpaid our Enercare bill and they were supposed to send us a cheque. We gave them our new forwarding address. Instead, they sent us a bill in September. I called and notified them of the mistake, they said sorry we will have this rectified. Then...
Read full review of Enercare and 1 commentEnercare - Regular maintenance check
I have an annual maintenance plan with Enercare that I pay for. They came last week (June 21, 2021) to check the furnace and sent a report afterwards saying that our furnace was "100" in terms of performance. Since the technician left however, we now have a "rattle" sound coming from our furnace. I called Customer Service today (June 28th) to ask for the...
Read full review of EnercareEnercare - Financial account resolution
I wish to issue a formal complaint regarding this account. We moved and discontinued use of the single rental water heater in Nov 2020. At that time we had a credit on the account of clsoe to $800. We notified Enercare and requested the credit be issued to us. A claim was estabished and the required info send to back-office billiing. Since that time - 7...
Read full review of EnercareEnercare - Non disclosure of lease agreement
I had Enercare install a new furnace, water heater and air conditioner, I unfortunately made the mistake of leasing the items vs. purchasing them at the time of installation. Last year I retired from work and had to do some refinancing at my bank only to find out that Enercare along with Enbridge had unknowingly slapped a $24, 000.00 lien against my home...
Read full review of EnercareEnercare - Wrong billing
Out of the blue, enercare started charging me for a water heater I do not have. I called and complained. Over they sent a technician, who confirmed there's no water heater here. Enercare still charging me every month. I call again. They now want a copy of my house deed. Sure, here you are. Enercare still charging me. I call again. They say they did not...
Read full review of EnercareConservices Utilities - Unfair billing
- November 2020 to February 2021 billing - Client number: [protected] - I rented a room for my nephew at the Spoke apartment in Davis. Since his mother is very sick, he went back to Hong Kong. Therefore, I have to take over his unit, but no one lives there since November 2020. However, I still need to pay around $100 a month utility. I talked to Conservice...
Enercare - Heating protection plan
I have Heating Protection Plan with Enercare and in according to a guide furnace parts covered by plan is blower/blower components. My furnace stopped working on Nov 26th, 2020 and I placed Service call. Technician came Receipt# [protected]-1, and claim that he cannot change Blower and that I have to buy a new furnace for which he gladly supplied Enercare...
Read full review of Enercare and 1 commentBolduc 2000 Inc - No product technical service from dealer
This company sold us a pellet stove that will not work. We have replaced $550 in parts. The control board shorted out because the dealer refused to come out to repair other things that was going wrong electronically with the stove. The manufacturer Eco Choice will not hold the dealer responsible. We have only accomplished to have it up and running a few...
Read full review of Bolduc 2000 IncImpact Metering Services - Electricity and water bill
Impact Metering Services are the service providers at Bridgefield Estate in Leander Street, Olympus, Pretoria. My monthly bill used to be R1 500. Then this year it escalated : Feb R1324/ Mar R2121/ Apr R2203/ May R2684/ Jun R3298/ Jul R4286/ Aug R6756. We are two adults and a child of 4 years. We have a small garden. I compared it with my neighbour'...
Read full review of Impact Metering ServicesAqua Texas Inc. - High water bill
I received my bill this month which was over $300.00. There are only 2 of us in the home. They are saying we used 23000 gallons of water. Now since Nov-July 2020 we haven't come close to using 23000 gallons or 718 daily of water. Our other months usage is like 50, 100 and highest was 200 gals a day which was due to watering on new sod twice a week. We have...
Read full review of Aqua Texas Inc.Monarch Utilities - water service
I have lived with Monarch Utilities as my water provider for 7 years. There have always been problems with water pressure, water being off for hours, dirty water, or water so chlorinated it burns your skin. In the last 2 to 3 months it has become ridiculous. the water is frequently off, when it comes back on my pipes are nearly blown out with air pressure...
Read full review of Monarch UtilitiesSanat Nagar Branch Lahore - not responding
My mother had a account in sanat nagar branch lhr. Last week she went for verification for their pension for on going submission to manager employees funds. The concern department of ubl write a letter to us that the bio matric verification letter is missing, I called to the branch but they didn't not received my calls, I dialed on there landline number...
Read full review of Sanat Nagar Branch LahoreDuke Energy Progress - over charging
My light bill doubled this month from last month and the excuse your reps give is that the weather. It was not even cold for the most part of November. The meter read double than last month and then I checked it 5 days later and it was already up 500 kw. That is not normal. I have checked all breakers one at a time and in groups and nothing changes the kw...
Read full review of Duke Energy Progress
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