Anthony James Air Conditioning & Heating – This experience was rough boys

This experience was rough boys. I thought this experience would be better dealing with Anthony James Heating and Air Conditioning. They have many 5 star reviews on Google and they did a good job installing an A/C unit so I figured there's not going to be any issues with a Smart Thermostat right? Wrong.

I had paid Anthony James Heating and Air Conditioning for a thermostat to get installed but originally I wanted them to use their own equipment obviously for warranty reasons. That way they are responsible for 1) bringing the equipment 2) installing it and 3) performing any sort of warranty work down the line if needed.

The guy had 2 Sensi thermostats that didn't work so we were forced to use mine from Amazon. Now that mine is giving me issues I had the company (Sensi) send me an upgraded unit to me house at no charge but these guys want to charge me for another service visit to install it.

Keep in mind the Sensi customer service support told me the C-wire voltage might not be where it needs to be so that's why I'm having all these issues to where my thermostat falls offline and continues to go through premium batteries like it's nothing. I've had to replace the batteries 3 times in 4 months.

The old thermostat never had this issue.

I maybe had to change batteries once every 3 years.

Not a good experience with Anthony James Heating and Air Conditioning. If you are in need of a reliable A/C guy I would search elsewhere.

It seems like the smart WiFI thermostats give Anthony James Heating and Air Conditioning too many issues.

They started to blame my WiFI and stuff too not knowing I am a former ISP technician.

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