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USPS / United States Postal Service Customer Care Service

USPS / United States Postal Service

475 L'Enfant Plaza, SW Rm 9431
District of Columbia
United States - 20260-1101

Customer Support Phone Numbers

Work days:
Mon8:00 AM - 8:30 PM
Tue8:00 AM - 8:30 PM
Wed8:00 AM - 8:30 PM
Thu8:00 AM - 8:30 PM
Fri8:00 AM - 8:30 PM
Sat8:00 AM - 6:00 PM

USPS / United States Postal Service Complaints & Reviews

USPS / United States Postal Service / I gave 2 pkgs to my local post office for delivery. I know now that 1 was handled by fed ex

Karen Bogatz on Oct 18, 2017
PKG A: track no 420569509202394653036480607939 PKG B: track no 4205690192023901007603200064897305 both delivered by me to Forestville, CT po on 10-6-17. Today is 10-18-17. Pkg A was handled next by Fed Ex on 10-18. Why does it take Fed Ex 12 days to pick up and deliver pkg to Hartfd which...

United States Postal Service / package storage mailbox for residential client

dabywong on Oct 17, 2017
Every Public Mail box suppose is to have additional 2 keys from Post Master when they delivery package and put it in this safe storage box and give this storage box key in the client mail box. I have called to USPS one time reporting that that package storage box is broken and needed to repair...

USPS / United States Postal Service / mail delivery

MonsieurTarzan on Oct 14, 2017
I live in an apartment building. Packages are not being delivered. Tracking a package on USPS.com, I see delivery was attempted on Oct. 10. No one rang my doorbell and no note was left. On Oct. 11, another delivery was attempted. Again no one rang my doorbell, but a note was left that I...

USPS / United States Postal Service / terrible service!

M.Pastore on Aug 23, 2017
My order was shipped via USPS and never arrived. I called them numerous times and each time they behave like idiots. I talked to many of their representatives and all of them were useless. I tried to do everything they advised but nothing worked. All I wanted was to reschedule. After...

USPS / United States Postal Service / horrible!

julianna on Aug 22, 2017
I hate USPS. They are terrible and irresponsible. I sent a parcel to Germany with a tracking number and was said that it would be delivered within 7 or 8 business days. It's already been a month since that and still, there's nothing. When I phoned them they said that they couldn't track it...

USPS / United States Postal Service / absolute trash

Janice on Aug 16, 2017
I thought that FedEx was the worst shipping company ever, but it was a mistake because the winner is ... USPS!!! I ordered an item on amazon that was shipped by express delivery, so it means I would get in within 3-4 days. So I placed the order on the 4th of August where its delivery date...

USPS / United States Postal Service / no one there does their jobs

Daryl on Aug 15, 2017
Each time I buy something and use your service to get my orders delivered something always happens. For example, my tracking number is often wrong or I just can't track it. I think your tracking system is really a waste of customers' money and time. I can explain why. First of all, it...

USPS / United States Postal Service / mail not being delivered and returned to sender

LGB08 on Aug 14, 2017
I have talked to 5 people now about my mail not being delivered. It is being "returned to sender" according to all my creditors. This has been going on since May '17. I get some mail, but none of my bills. My zip is 08759 for a year. Change of address according to P.O. folks was okay. Mail...

USPS / United States Postal Service / item not delivered

Christina Ward on Aug 11, 2017
A month ago I have sent a registered parcel to Susan Plumbel 3410 Quail St Albany, New York 10586-4910 United States Tracking number: 2989981891 from Christina Ward, Beaverton, Alabama And it hasn't delivered yet. The information on the site says the parcel stuck. The customer support...

USPS / United States Postal Service / not receiving my mail

Charenott on Aug 10, 2017
I have not been receiving any mail, at all, for the past week/week n a half. I am not even receiving junk mail. I know my aunt mailed a check, for me about that time frame so I should be getting some kind of mail. She did say she didn't put the proper apartment number on it, so that could...

USPS / United States Postal Service / mail carrier refusing to deliver to multiple homes in neighborhood

Our neighborhood mail carrier is leaving notes in our mailbox tell us he will soon refuse to deliver our mail due to blocked mail box and that he is not allowed to leave his delivery truck. I do not know his name but he walks to each of our neighbors doors and complains about vehicle...

USPS / United States Postal Service / misdelivery of mail continuously

Robbin Lee Hampton on Jun 20, 2017
We have lived here for 16 years, with a mail box at the road. Since 2012, when our regular carrier retired, we have had nothing but problems getting our mail. I have made a complaint with Oklahoma City a couple of years ago for constant issues. The postmaster then called me in to discu...

United States Post Office / packages

Cabronada on May 23, 2017
Good Afternoon On May 03, 2017 I went to the Chicago USPS office located at 3319 North Cicero Ave (60641) and paid a total of $81.28 for two packages to be delivered to my daughter's new home address (relocated to Tampa, Florida). My daughter has not yet received her packages. Unfortunately I mi...

USPS, Union NJ / non delivery of mail

grace42 on Apr 18, 2017
I moved to Union, NJ 07083 in December 2016. I kept receiving a ton of mail from various individuals that do not live in my apartment. I put 'Return To Sender' on all of the mail and even crossed out the address only to have them put the mail back in my box. This has also caused my...

United States Postal Service / missing/stolen items from mailed package

rosaliogalvan on Apr 15, 2017
3/22/1017 Initial United States Postal Service store where item was shipped from 4101 S Halsted St, Chicago, IL 60609 I was making the move from Chicago, back to San Diego late March. I decided it was cheapest to ship my items, as I didn't have a whole lotta of stuff, just primarily book...

USPS / scam, ripoff, lies

KANDIR74 on Feb 15, 2017
First off the employees are very rude including supervisors. I have been with this post office for a few years now. I originally complained to them in the beginning about how the mail person would not deliver mail to my house door. They would constantly make up excuses not to get out of...

USPS / they can't find my package

Mauri on Feb 14, 2017
I was supposed to get a package which was shipped via USPS and they lost it. I was in contact with USPS for over three months and all I got from there was nothing but empty promises. I spoke with different people from USPS and they all told that there was nothing to worry about and that...

United States Postal Service / mail delivery

SexyLexus1956 on Feb 5, 2017
I am very displeased with usps delivery to my home. I order things from ebay all the time and they are always delayed in transit. Sometimes it says delivered when they aren't delivered. Sometimes it says unable to deliver or bad address even though it comes the next day and the address i...

USPS / package mailed from the united states post office in upper marlboro, md

Joyce Blake on Feb 3, 2017
I sent a package from the Upper Marlboro, MD office to Dakar, Senegal. The package was sent on December 4, 2015. It was returned to me in January 2017. The only thing that the note on the box says it was missing the content description. The receipt that I have shows where I filled out the...

US Postal Service / mailman 73108

Christygrantham on Jan 16, 2017
This is the second time I haven't been getting my mail. F or a whole month last time it's only with this one certain mailman the other ones leave the mail the first time he said it was because of the dog my dog is never outside i'm always watching for him something needs to be done because...

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