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USPS / United States Postal Service Customer Care Service

USPS / United States Postal Service

475 L'Enfant Plaza, SW Rm 9431
District of Columbia
United States - 20260-1101

Customer Support Phone Numbers

Work days:
Mon8:00 AM - 8:30 PM
Tue8:00 AM - 8:30 PM
Wed8:00 AM - 8:30 PM
Thu8:00 AM - 8:30 PM
Fri8:00 AM - 8:30 PM
Sat8:00 AM - 6:00 PM

USPS / United States Postal Service Complaints & Reviews

USPS, Union NJ / Non delivery of mail

grace42 on Apr 18, 2017
I moved to Union, NJ 07083 in December 2016. I kept receiving a ton of mail from various individuals that do not live in my apartment. I put 'Return To Sender' on all of the mail and even crossed out the address only to have them put the mail back in my box. This has also caused my...

United States Postal Service / Missing/stolen items from mailed package

rosaliogalvan on Apr 15, 2017
3/22/1017 Initial United States Postal Service store where item was shipped from 4101 S Halsted St, Chicago, IL 60609 I was making the move from Chicago, back to San Diego late March. I decided it was cheapest to ship my items, as I didn't have a whole lotta of stuff, just primarily book...

USPS / Scam, ripoff, lies

KANDIR74 on Feb 15, 2017
First off the employees are very rude including supervisors. I have been with this post office for a few years now. I originally complained to them in the beginning about how the mail person would not deliver mail to my house door. They would constantly make up excuses not to get out of...

USPS / They can't find my package

Mauri on Feb 14, 2017
I was supposed to get a package which was shipped via USPS and they lost it. I was in contact with USPS for over three months and all I got from there was nothing but empty promises. I spoke with different people from USPS and they all told that there was nothing to worry about and that...

United States Postal Service / Mail delivery

SexyLexus1956 on Feb 5, 2017
I am very displeased with usps delivery to my home. I order things from ebay all the time and they are always delayed in transit. Sometimes it says delivered when they aren't delivered. Sometimes it says unable to deliver or bad address even though it comes the next day and the address i...

USPS / Package mailed from the united states post office in upper marlboro, md

Joyce Blake on Feb 3, 2017
I sent a package from the Upper Marlboro, MD office to Dakar, Senegal. The package was sent on December 4, 2015. It was returned to me in January 2017. The only thing that the note on the box says it was missing the content description. The receipt that I have shows where I filled out the...

US Postal Service / Mailman 73108

Christygrantham on Jan 16, 2017
This is the second time I haven't been getting my mail. F or a whole month last time it's only with this one certain mailman the other ones leave the mail the first time he said it was because of the dog my dog is never outside i'm always watching for him something needs to be done because...

United States Postal Service / Mail delivery.

pawnraider on Jan 6, 2017
I received a notice via package tracking that my package couldn't be delivered because the receptacle was supposedly blocked. I pick up my mail from a "cluster box". It's one of five boxes there and they're located in an area in which for someone to block it they would have to really...

USPS / Shipping package

No mail on Dec 20, 2016
9405511699000430652087 Is the tracking number. Staten Island, Newyork to Lennon Michigan is a 10.5 hr drive per mapquest. The tracking number I gave you shows they've utilized 11 days tomorow to get me my package. 11 days after you've registered having picked it up. That 1 full day per hr...

USPS / They lost my package!

Kikks2323 on Dec 12, 2016
USPS is the worst shipping company ever and it seems like these people don't care about anything! They lost my package and when I contacted them to resolve the issue they simply said they were not able to do anything about that. One of USPS employees told me they were trying to find the...

USPS / Unable to track package on usps

gowri.m.m on Dec 4, 2016
Hi, I have ordered breast active product from breastactive official website and i got mail confirmation from websupportcenter.com on 24-11-2016 and got shipping details confirmation on 30-11-2016. details as below Oder No: 18331915 Dear GOWRI SHANKAR MM, We are pleased to inform you...

U.S. Post office / Mail being returned without good cause

Coon Hater on Nov 20, 2016
Too many blacks work in Kansas City, KS who are dumb. lazy and just plain ignorant. Why is it that the for the residents who live in the 66112 area code, are having ALL of their mail returned by this post office? I mean that is just plain lazy. People who live at the Royal Ridge apartment...

US Post Office / Shipping international priority

tamala78 on Nov 8, 2016
Mailings CH002227285US more than 14 days detained in Chicago USPS USORDA. Today, 32 days from the moment the USPS received for delivery of postal Priority International. Postal items are not delivered to the recipient. Instead it would send the parcel was sent to Moscow, Russia, after two...

United States Postal Service / Mailman and postmaster working together to steal my money.

TubbsCarr on Oct 14, 2016
My mailman has been coming to the door asking my daughter for cash or he will not give them our J.Crew packages. I had previously paid shipping for these packages. J.crew said they did not authorize any more money taken for shipping. I still haven't gotten my packages and I'm not sure that I will.

US Post Office / Arrogant employee at usps oakton st. Des plaines

Shen C. on Aug 18, 2016
To the Administrator: Please hire an employee with a positive attitude at USPS Branch in Des Plaines. If there was a zero rating, I would give it a 0 for clerical name " REY P.". Rey has no customer service and very rude towards to his customer. Rey should not work at the front desk assisting...

USPS / Claim

heathermyralynn on Jul 29, 2016
Ship a computer for second day shipping on 06/15/2016 to be delivered on 06/17/2016 it was not it was delivered on 06/28/2016 and it was damage from shipping i file a claim and it was denied but i have insurance on my package i feel like i have been scammed by usps

USPS / Mishandled packages.

mlaiuppa on Jul 13, 2016
Twice I have had packages arrive in California to be delivered to me in California and had Bell Gardens send them out of state. The first was a package from Minnesota sent priority mail that I was to take with me to Italy. Bell Gardens sent it to New Jersey. By the time it was sent back I...

US Post Office / Express Delivery

Bill91852 on Jul 13, 2016
6-30-16 Express Package Mailed to me from Orange, VA to Lawton, OK with promised delivery of 7-2-16. 7-2-16 waited all day at my apartment for delivery- checked mailbox on 7-3-16 saying an attempt was made at my address for delivery. 7-5-16 went to post office in Lawton, OK to pickup...

United States Postal Service / Late deliveries and lost packages

Coco1987 on Jul 11, 2016
I order a lot of items for my home business online, and so I have packages coming to my house quite a few times per week. Amazon holds up their end by shipping the orders promptly and providing me with tracking information. I'm a prime member, and most of my packages arrive when Amazon...

USPS / Ridiculous company

Bee8 on May 18, 2016
Recently I have received a message from USPS and they said that there was something wrong with my address and that I need to check it and correct it. I checked my address and there was nothing wrong with it. Later they called and told the same thing. I told them that my address was correct...

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