USAMM’s earns a 1.0-star rating from 1 reviews, showing that the majority of military personnel and veterans are dissatisfied with purchases and service.
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I ordered a dress blues hat for a field grade officer from usamm.com on July 5, 2022, for my daughter's wedding
I ordered a dress blues hat for a field grade officer from usamm.com on July 5, 2022, for my daughter's wedding. However, they sent me a hat for an enlisted person, even though I specified the correct item on the order form. They refunded me $189.72 on August 8, 2022, but I had to pay $26.18 CAD to return the wrong hat to them, which I feel is unfair. I contacted them by phone and ***, and they promised to send me a check to cover the postage on August 10th, 2022, but I still haven't received it. It's been a month since they made that promise, and I'm frustrated. They also sent the wrong hat to another customer, and it seems like their order accuracy has been slipping since they moved. They later admitted that the field grade officers hats were out of stock and backordered. I wouldn't trust them to send the right hat again, and I want my money back for the postage I had to pay.
Is USAMM legit?
USAMM earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for USAMM. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
USAMM has registered the domain name for usamm.com for more than one year, which may indicate stability and longevity.
Usamm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Usamm.com you are considering visiting, which is associated with USAMM, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
USAMM website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- USAMM protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to USAMM. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About USAMM
The company offers a wide range of products, including military medals and ribbons, military badges and patches, challenge coins, dog tags, and military apparel. All of their products are made with the highest quality materials and are designed to meet the strict standards of the military.
USAMM is committed to providing exceptional customer service and has a team of knowledgeable experts who are available to answer any questions or concerns that customers may have. They also offer a 100% satisfaction guarantee, ensuring that customers are completely satisfied with their purchase.
In addition to their standard products, USAMM also offers custom products that can be personalized with a customer's name, rank, and other details. This allows customers to create unique and personalized military products that are tailored to their specific needs.
Overall, USAMM is a reliable and trusted source for military medals, badges, and insignia, as well as custom military apparel and accessories. With their commitment to quality and customer service, it's no wonder why they have become a go-to destination for military personnel and their families.
Overview of USAMM complaint handling
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USAMM contacts
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USAMM phone numbers+1 (877) 653-9577+1 (877) 653-9577Click up if you have successfully reached USAMM by calling +1 (877) 653-9577 phone number 0 0 users reported that they have successfully reached USAMM by calling +1 (877) 653-9577 phone number Click down if you have UNsuccessfully reached USAMM by calling +1 (877) 653-9577 phone number 0 0 users reported that they have UNsuccessfully reached USAMM by calling +1 (877) 653-9577 phone number
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USAMM address4401 Swanner Loop, Killeen, Texas, 76543-4261, United States
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USAMM social media
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