Latest Reviews and Complaints
Medals sent to wrong address!
Went on the website and deleted old addresses and credit cards. Input new credit card and correct address. Medals were shipped to an old address. Customer service agent told me they use the "Shop Pay" app to complete purchases, and that website shopping does NOT populate with Shop Pay. This is an obviously lie because my new credit card was charged and my...
Read full reviewI ordered a dress blues hat for a field grade officer from usamm.com on July 5, 2022, for my daughter's wedding
I ordered a dress blues hat for a field grade officer from usamm.com on July 5, 2022, for my daughter's wedding. However, they sent me a hat for an enlisted person, even though I specified the correct item on the order form. They refunded me $189.72 on August 8, 2022, but I had to pay $26.18 CAD to return the wrong hat to them, which I feel is unfair. I contacted them by phone and ***, and they promised to send me a check to cover the postage on August 10th, 2022, but I still haven't received it. It's been a month since they made that promise, and I'm frustrated. They also sent the wrong hat to another customer, and it seems like their order accuracy has been slipping since they moved. They later admitted that the field grade officers hats were out of stock and backordered. I wouldn't trust them to send the right hat again, and I want my money back for the postage I had to pay.
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USAMM complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is USAMM Legit?
USAMM earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for USAMM. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
USAMM has registered the domain name for usamm.com for more than one year, which may indicate stability and longevity.
Usamm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Usamm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Usamm.com you are considering visiting, which is associated with USAMM, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
USAMM website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
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