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IGVault

www.igvault.com

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IGVault Reviews 2

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IGVault Scam don't go here if you don't want to lose money

I made multiple purchases on this website it has only been a few weeks but so far most all of my purchases have been taken back from me with no refund and not only that they get reposted by a different seller so my experience I bought an account it it was not as advertised I immediately disputed it my refund was denied and then just after the warranty had expired the account was taken from me and reposted identically but by a different seller account and you can't even leave a review after the warranty has elapsed so your left just mad and your money gone

Recommendation: I lost money with no assistance your decision

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Update by Beyer

I made multiple purchases all at once and one by one they are all getting taken back however some of them I immediately realized they were not as advertised after the information was released to me and so I made a refund request which was immediately denied so they ended up keeping my money and then as soon as their warranty. Expired they took back the account and re-advertised the same account under a different seller account

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IGVault Scammers

Bought a game account 2 months ago, last week someone started playing the account and started sabotaging my game. Sent messages to the seller who doesn't reply. Loggedca ticket with igv vault who also sends messages to the seller (he doesn't respond to them either). In the end igv vault can't help me because the warranty is 15 days on accounts?! As far as I'm concerned all the sellers are scammers selling hacked and stolen accounts. Stay away from igv vault. They do not protect their customers.

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IGVault Complaints 18

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2:13 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

1. Vendors sell you accounts with bad login info, then respond to your refund request with, "DENIED." IGVault customer support says "sorry, you needed to contest their denial, your $#*! ed." 2. Vendors sell you accounts that you play on for 30 days, rank up from "Unranked" to "Platinum" over hundreds of hours, then you log in and the vendor has resold your...

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7:52 pm EDT
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IGVault Account Service

I bought an account and was trying to unlink the phone number. However, the seller would not respond. Little to my knowledge, this site doesn't have any dispute option after three days of warranty which is kind of dumb. I contacted customer service and they provided me with basically nothing. This site is just utter garbage. Stay away and use other services instead. If you do contact customer service, however, do be aware that talking to a wall might get your issue resolved faster.

Desired outcome: Refund of the full account price.

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10:31 am EDT
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IGVault IGVault Account Purchase Gone Wrong: Plea for Account Return

So, I recently purchased an account from IGVault and I must say, it was super good! All the skins and everything made me so happy. However, I had to leave my computer alone for a while because my older brother wanted to play csgo on it. When I came back, my brother told me that the account had just logged out. I was like, "wtf" and immediately tried to log back in using the password I had changed for hacking issues. But to my surprise, it was incorrect!

I am now pleading with whoever sold me the account to please give it back to me. They clearly changed the email and password so that I couldn't get in. To make matters worse, the person was online the day before too! I was crying on the floor because I had always wanted this account but now it doesn't work. This is a waste of money and I was so happy before.

I have tried the previous password but it still did not work. I am now left with no choice but to beg for my account back. Please, whoever you are, give me my account back.

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Is IGVault Legit?

IGVault earns a trustworthiness rating of 68%

Generally safe, but check closely before sharing details.

Our conclusion: IGVault's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for IGVault. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Igvault.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Igvault.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for IGVault have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up IGVault and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the igvault.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • IGVault protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We have received reports that the website associated with IGVault is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.
  • Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
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9:13 am EDT
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IGVault IGVault Review: Late Deliveries and Unprofessional Customer Service

I recently had an experience with IGVault (igvault.com) that left me feeling frustrated and disappointed. My orders were not delivered on time, and when I reached out to customer service for assistance, I was met with unprofessionalism and a lack of concern for my issue.

The Live Chat agent, who identified herself as "Olivia," seemed to have little interest in helping me resolve my problem. Despite my clear explanation that my orders were not just a few hours late, but DAYS late, she responded with a dismissive "what so you want a refund?" This kind of response is not what I expect from a company that claims to value its customers.

To make matters worse, when I expressed my dissatisfaction with the service I was receiving, Olivia simply told me to contact the manager if I didn't agree with her. This kind of brush-off is not acceptable from any business, and it left me feeling like I was dealing with a scam artist rather than a legitimate company.

After this experience, I have no intention of using IGVault again. In fact, I plan to contact my bank and report the fraudulent activity I believe I experienced. It's clear from other negative reviews that I'm not the only one who has had a bad experience with this company, and I regret not heeding those warnings before making my purchase.

While I understand that mistakes can happen and delays can occur, it's the way a company handles those issues that really matters. In this case, IGVault failed to provide the kind of customer service that would make me want to do business with them again. I hope that they take these criticisms to heart and work to improve their processes and customer support in the future.

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8:43 am EDT
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IGVault IGVault Review: Terrible Customer Support and Scammers

So, I recently purchased an account from IGVault and it was working just fine. I was really happy with my purchase and was enjoying the game. However, after the 15-day guarantee period was over, I started having some issues with the account. The owner of the account changed the email and password, and I was unable to access it anymore.

I tried to contact the customer support team at IGVault, but they were not very helpful. Their English was not very good, and they seemed to be scammers. They told me that since the 15-day guarantee period was over, there was nothing they could do to help me. I was really disappointed and frustrated with their response.

I decided to reach out to the league support team to see if they could help me. After a few hours, they were able to change the email back to my proper email. However, after just 8 hours, the account owner changed it back again. I was really upset and felt like I had wasted my money on this account.

The problem is that the original email of the account was used by the owner, so he can change the email whenever he wants. It's really easy for him to do so, and there's nothing I can do about it. I'm not lying when I say that this site is really bad. I'm actually ashamed that I bought an account from them.

I used PayPal to make my purchase, so I'm going to try to get a refund. But my advice to anyone reading this is to stay away from this site. Don't make the same mistake I did.

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IGVault Terrible Customer Service and Scamming: My Experience with IGVault

I recently had two experiences with IGVault and unfortunately, both were negative. The first time, I purchased a League of Legends account for 130 euros. However, just a month after buying it, the user stole it back from me. When I contacted the website, they told me that the warranty had expired and they couldn't do anything to help me. I was extremely disappointed and frustrated with their lack of customer service.

My second experience was even worse. I purchased another account today, but the seller gave me the wrong account information. When I contacted support, they froze the payment and told me that I wasn't eligible for a refund for the next 48 hours. I was confused and upset - why should I have to wait when I didn't even receive my order? I checked the terms of service and it clearly stated that I was eligible for a refund if I didn't receive my order. However, when I showed this to customer service, they denied it and refused to refund me. I felt like I had been scammed by the website and the seller.

Overall, I would not recommend IGVault to anyone. Their customer service is terrible and they don't seem to care about their customers. It's a shame because I was really excited to use their services, but now I feel like I wasted my time and money. If you're looking for a reliable and trustworthy website to buy gaming accounts, I suggest looking elsewhere.

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IGVault IGVault Review: Fast and Accurate, but a Total Rip Off - Avoid at All Costs

This website, IGVault, is a mixed bag. On one hand, it's fast and accurate, but on the other hand, it's a total rip off. I made the mistake of buying a League of Legends account from them, and it turned out to be a complete disaster.

After receiving the account, I joined a well-known Discord server to play on it. However, I was approached by someone who recognized my name as the same name as the account I bought. They informed me that the owner was taking the account back. I was shocked and confused, as I had just purchased the account and had not violated any terms of service.

I tried to contact the seller, but they were unresponsive. I even requested a refund, but to no avail. I was unable to live chat with anyone, as it just redirected me back to the seller who was not responding. It was a frustrating experience, to say the least.

In conclusion, I do not recommend IGVault. They will sell you accounts and then take them back if they want to, without any explanation or refund. It's a total rip off, and I regret ever doing business with them. Save yourself the trouble and avoid this website at all costs.

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IGVault Frustrating Experience with IGVault: Issues with Login, Transaction, and Customer Service

I had a really frustrating experience with IGVault today. I tried to log in to my account at around 3 o'clock, but the website wouldn't let me in. I tried using a different account, but that didn't work either. The website kept asking me to sign up, so I used a random email address and saved my password. Then, I purchased some coins and entered my real email address for contact purposes. I used the same bank card that I used yesterday, but I had some issues with the transaction.

I spoke to Fiona, who didn't really help me. She contacted the seller and forwarded them the bank card information that I used to buy the coins. Then, she told me that if the information was correct, the seller would email me. However, I never received an email from them. So, I went back to the website and Fiona asked me to provide pictures of the transaction. I did that, but now I have to wait for a manager to get involved.

If IGVault was a legitimate website, they would be able to see that I sent them money and that the coins were not completed. It's frustrating because I feel like I just sent them money for nothing. The seller's name is Don Seller, but I don't know if that's relevant.

Overall, I'm really disappointed with my experience on IGVault. I hope that they can resolve this issue soon and that I can get my coins.

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IGVault Horrible Experience with IGVault: Accounts Hacked and Poor Support

I recently made a purchase on IGVault, and I must say, I was not impressed with the service. I bought two accounts, and they worked fine for exactly two weeks. I followed the instructions given by the support team and changed the passwords and email addresses. However, after the two weeks, both of my accounts were hacked, and the passwords and emails were changed.

I contacted the online support, and it took them ages to respond, even though they claim to have real people answering the queries. The responses I received were full of spelling mistakes and incorrect grammar. It was frustrating to communicate with them, and they were unable to provide any assistance. All they said was, "We are sorry, but we can't help."

If you are planning to buy an account, I would not recommend using this website. You are likely to get scammed, and the support team will not be of any help. They will just repeat the same thing over and over again, and you will end up wasting your time and money. It was a horrible experience, and I would not recommend IGVault to anyone.

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IGVault IGVault Review: Terrible Customer Service and Possible Scam - Don't Buy from Them!

I just bought 2k myteam currency from IGVault and it's been 16 hours now and I haven't received anything yet. I tried to remind the seller but they're not responding at all. It's frustrating because I really need the currency for my game. To make matters worse, the seller even tried to block my messages. What kind of customer service is that? I don't believe the representative from IGVault who responds to these reviews because they never respond to my emails. I've sent them three emails already and they haven't done anything or even responded. It's either they have really bad customer service or they're just pure scammers. I've seen other people say the same thing about them too. It seems like they do this to everyone who buys from their site and it's really hard to get a refund from them. I suggest you don't buy from this website and save your money for something else. If I could give them a negative rating, I really would, just like many others. I don't trust the positive comments either because they're probably fake. It's probably just people from their site who put those messages to make them look good.

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IGVault Avoid IGVault: Scammers Who Don't Care About Customers

I've heard a lot of people talking about IGVault and whether or not it's safe to use. From my own experience, I can say that it's partially true that it's safe. If you're just buying in-game currency or other small items, then you're probably okay. However, I had a really bad experience when I bought an account from them.

After just one month, I couldn't log in to my account anymore. It turned out that my email was no longer registered with the account. When I reached out to their support team, they didn't seem to care about my problem at all. They told me that my account was out of guarantee, so there was nothing they could do to help me. To make matters worse, shortly after my guarantee expired, my account got hacked.

The support team's English and German skills were also pretty bad. It was hard to communicate with them, and I didn't feel like they were really listening to me.

Overall, I would strongly advise against buying anything from IGVault. They're scammers, and they don't care about their customers. I also tried to use the "forgot password" feature, but Mojang didn't respond because they had changed the email associated with my account.

One thing that really bothered me was that IGVault writes their own ratings. They make it look like you wrote the rating, but you didn't. You can't delete or edit it either. It's really sad that they have to resort to these kinds of tactics to try to trick people into thinking they're a legitimate website.

In conclusion, I would say that you should definitely avoid IGVault. Don't trust them, and don't give them your money. There are plenty of other websites out there that are much more trustworthy and reliable.

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IGVault IGVault Review: Terrible Experience with Seller SS4 - Don't Risk Your Money

I just wanted to share my experience with IGVault, specifically with the seller SS4. Let me tell you, it was a complete disaster. I made the mistake of trusting this site and ended up losing a lot of money. I purchased an account for a ridiculous amount of money, and just after the warranty period ended, the account was hacked and I lost all access to it. I was devastated and didn't know what to do.

I tried to contact IGVault support, but they were not helpful at all. They kept telling me that their "manager" would get back to me, but it took over 2 weeks for them to respond. And when they finally did, they told me that they couldn't do anything since the warranty period had ended and they had already paid the seller. I was so frustrated and angry.

To make matters worse, I tried to contact the seller over 50 times and didn't get a single reply. This was surprising to me because the seller had thousands of reviews with a 98% positivity rate. I couldn't believe that someone with such a good reputation would do something like this.

So, my advice to anyone considering using IGVault is to stay away. Don't make the same mistake as me and just save yourself some money. It's not worth the risk. I learned my lesson the hard way, and I don't want anyone else to go through what I did.

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4:48 am EDT
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IGVault Fraudulent charges

I had 2 charges come in to my cash app card from this company. I have no idea who they are or what they are selling. I have never purchased anything from them..the charges are in the amounts of $85.29 and $42.78..cash app customer care says i cannot start the dispute process until the purchases post, as they are now still in pending status. This is ridiculous. These 2 charges have made me negative in my account and not able to pay my bills that were already scheduled to come out of my bank account. They money was stolen from me by this company.

Desired outcome: I want these charges refunded.

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4:04 pm EDT

IGVault Refund/Scam/Fraud

I've been charged multiple times on here and I've never been on this site before

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10:19 pm EDT

IGVault IGVault

I have purchased 5000g from them and its been well over 6 hours and i cant get any support! I would like some help or my money back! Please help me i feel like i just got scammed

Desired outcome: I would like my money or my gold now

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8:52 pm EDT

IGVault I did not receive my gold

GLD1623944947273932
that is my order number.
I have not recieved anything even though it has said for hours now that the order is completed.
I have ordered from here before and its been fine.
This is not okay.

Desired outcome: My gold or money back

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11:54 am EDT

IGVault Unauthorized charges on credit card

Charge on my card and I have no account with them and then when trying to contact them their website does not work

Desired outcome: Full refund of the fraudlent charges

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8:17 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have previous experience with the websites like www.igvault.com. I have purchased virtual gold from them, but all previous times I got the gold within couple of hours. This time I have waited 3 days and the seller hasn’t responded to my emails. After 3 days I went to PayPal and opened the dispute. I hope that I would get my money back soon and I highly advise other users not to buy from this scamming website.

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Overview of IGVault complaint handling

IGVault reviews first appeared on Complaints Board on Sep 13, 2015. The latest review Scam don't go here if you don't want to lose money was posted on Mar 22, 2024. IGVault has an average consumer rating of 1 stars from 20 reviews. IGVault has resolved 0 complaints.
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  1. IGVault Contacts

  2. IGVault phone numbers
    +852 8120 7506
    +852 8120 7506
    Click up if you have successfully reached IGVault by calling +852 8120 7506 phone number 11 11 users reported that they have successfully reached IGVault by calling +852 8120 7506 phone number Click down if you have unsuccessfully reached IGVault by calling +852 8120 7506 phone number 64 64 users reported that they have UNsuccessfully reached IGVault by calling +852 8120 7506 phone number
  3. IGVault emails
  4. IGVault address
    Flat/rm 1501(006) 15/F SPA centre 53-55 Lockhart road Wan Chai, Hong Kong
  5. IGVault social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all IGVault contacts
IGVault Category
IGVault is ranked 42 among 661 companies in the Attorneys and Lawyers category

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