San Antonio, Texas
United States - 78288
On Wednesday Nov 11 2007 around 10:00 pm my vehicle (1996 Ford F150) was involved in an accident with another...
I was involved in an accident with a USAA customer. Mr. Mark Burski contacted me. I was trying to negotiate...
Same thing happened to me with usaa... We just moved to montana... I was told that I would not be able to renew my policy because of a bankruptcy three years ago... Makes not sense because I have changed the policy before and had no problems. I am very disappointed and plan on elevating this higher. Oh I was told that a supervisor was in a meeting and he would call me back in 15 min... It has been over 30!!! Usaa is starting to suck in my mind. If I can not get this resolved I may get a lawyer and go that route. For a company that markets themselves to military they sure are slipping.
My husband is a colonel in the US Army ret- just got back from tour in Afghanistan. While he was gone we opened a HELOC - USAA had me PAY for appraisal- this was in October 2007. Two days ago (May 14th 2008) USAA called and informed me that they re-appraised our home and based on that and comps - they had dropped the value of our home over 50K - I asked to see appraisal and comps -they refused. We had actually just had a real estate agent bring us comps -they came in 3% from last fall - but certainly not down 30% - the market it slow but not dead where I live.
The result of this, the froze my line of credit- and are now requiring PMI -because we don't have 20% equity based on their new "appraisal" -
Spoke to 5 different people- and the supervisor at the top told us - that- market conditions and credit crunch is responsible - and they have the "right" to do this any time they want. To add insult to injury they had the GALL to tell us "No one else will do any differently your home is worth anything anymore..."
Funny - Pentagon federal credit union - sent appraiser out and retrieved comps from our actual neighborhood - and told us - no problem - they put the house at 55K more than USAA -
Needless to say - we're re-financing everything-
USAA - is horrid bank - I can only assume that they didn't like that our HELOC was at 4.023% - and being that its end of quarter- they want to take write downs-
Really *** since my husband has been a member for over 20 years- and we carried everything through them -
USAA is just another NASTY big bank - screwing people - beware- of doing any type of loan business with them.
Usaa has a habit of charging nsf fees on unauthorized charges, and when you call customer service to fix...
I got out of my car to get something out of the back, and left the driver's side open. The car next to me had occupants, which I knew. Then, the wind blew my door into the other guy's car. There's no dent--just a paint scrape. USAA says this is the same as having an at fault accident on the freeway, and wants to raise my rates probably a few thousand dollars a year (since we have five cars insured with them). The entire damage probably barely comes to my $500 deductible. I offered to just pay the guy's damages myself, but USAA says no. (Why miss a bogus opportunity to squeeze a policyholder?).
We've had USAA for 10+ years, and they've made a lot of $$ off of us. Just last year they wouldn't let us change my husband's life insurance from 20 yr term to 30 yr term just because he was deployed. (How silly is that--no matter what, they're on the hook for the next 20 yrs, no matter how many deployments he's got left).
After reading about USAA locking out people's bank accounts, I think we'll be closing our accounts and moving them to Bank of America. We've been really pleased with their service.
After being a loyal employee of usaa for 10 years, I was layed off in 2006 due to downsizing. Because of my...
I had insurance, and currently have Banking, a auto loan and Credit Card through USAA. In the past I was not...
I feel in my opinion that I have been treated unfairly by usaa federal savings bank. Now for all most 2 year...
My father has USAA for auto insurance. He's been with them for years. They specifically state on their website that USAA is for military and children of current policy holders. Since my dad has a policy and I am his child, I am therefore eligible. I did an on-line quote then I called USAA and spoke with a woman. I asked her if I could fax her my current policy with Amica and could she compare what USAA was offering me versus my current policy. The woman said that was fine and she looked over my policies after I faxed them to her. Then she called me back and said USAA was offering more for less. I signed up with her and USAA charged my credit card for 6 months. The whole time I told them who my dad was (over the phone and on their on-line quote). Well, after I paid and dropped my current auto insurance carrier, USAA said I was not eligible and I had 60 days to get insurance with another carrier. They said my dad was not an officer and they had to write him a policy for some unknown reason and therefore I was not eligible. However, their eligibility says child of an existing policy holder with no other exclusions written. They admitted they made a mistake writing me a policy but refuse to let me keep my existing policy I just opened with them. I tried to go back to my former carrier and now they are quoting me $17 more per month. After talking to my old company, they said what USAA did was illegal. They also advised me to ask Amica to act like the policy had never been closed. Amica also said this was illegal and not possible.
Our new 3 month old car got hit from the rear by a USAA customer who was also hit from behind. However the...