CVS reviews and complaints 1
View all 3348 complaintsCVS - Pharmacy
Thought I would try cvs because my pharmacy was busy and walgreens didn't have all of my medication. I stood at the counter for over 15 minutes waiting for someone to help me. I was the only person in line inside the store and they had one car in the drive through. Two people on duty and when a gentleman went to the counter to pick up his medication they help him right away but still left me standing with out helping me at the drop off window. Two other people where behind me waiting also but they got upset and left to go to walgreens. After I finally called customer service then I was helped I was treated poorly after that. And yes I had a attitude too after another 30 minutes of them putting my insurance information into the computer I was then told my insurance didn't cover one of my medication which I knew was wrong so I got my paperwork back from them went down the street to albertsons and had all three of my medication with in 20 minutes. I knew customer service was not going to do anything because they didn't even ask me questions. So cvs does not care about you.
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