Kohl's

Kohls sent my order that was suppose to be delivered by November 28th. I received an email saying it had been delivered November 29th. YEA! Went to the front office to retrieve it and it wasn't there. Went back to my desk and pulled up the tracking info and I see it has been delivered to DeSoto Texas. What the @#$$. The address is Garland Tx with the zip for Garland TX. Called customer service and they verified the address it was suppose to go to and it was my address. Are you hiring people that can't read?! How do mistake DeSoto for Garland. Received a call from customer service later saying after Dec. 4th I can file a refund request. Doesn't help much when I needed the package for a gift this saturday.