Hertz

Hello my name is Cassandra Wilson, I rented an SUV on 8/25/21, when I got to my destination, I come out the next day on the 26th, the car would not start. I called roadside assistant which they promise to bring a car on the 26th, but they never came, so that day was a total lost because I didn't get to use the car at all for that whole day. Ok on the 27th I get a call from hertz in Savannah I guess, they said we are coming, when they get there, and I got in the car to make some errands, the car smelled like pure piss, it wasn't cleaned sanitize nothing! Ok, I come back a day early to turn the car in on that Monday instead of Tuesday, and they charged me the whole $854.53. I don't think that's fair at all I missed a day from using the car and then I turn it in a day early you think, Hertz would've honored this situation and gave me back at least 2 days of my money, because I couldn't drive it for a day and I turned it in a day early. What I am saying is that I know I suppose to get some money back on my card for the 2 days that I couldn't use the car, my rental record number is [protected] Cassandra Wilson, please let me know the status of this situation, because I really got beat out of my money and no one cares but I do because I don't have money just to give away and not complain about it. Can you please reach out to me at [protected] and I am sending pictures of the car they sent to me, the tires was bald headed and had holes in them that could have been a disaster for my whole family
Thanks in advance