Citizens Bank reviews and complaints 1
View all 401 complaintsCitizens Bank - customer service
Customer service is a joke, phone customer service number required account info just to reach a person mad calling local branch is also of no use. If you want to know the status of an incoming payment (disability, covid stimuous, or paycheck) you can forget it, they dont ever show it as even pending, and they claim they can only tell you if you are getting it after it is already posted and you can see it there yourself at which tiem you wouldnt need to call tehm anyway. So I myself am researching new banks that will provide better customer service and actually show pending status of incoming funds and get my funds to me when I am suppose to get them, instead of jerking me around and giving no information about my money
Latest Citizens Bank Reviews
Customer service over a phone GAP insurance refund, Online and Mobile Banking Forbearance, loss mitigation, loan modification, chairman's office, Tonya Lariviere Loss mitigationGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!