Sam's Club reviews and complaints 1
View all 967 complaintsSam's Club - Denied service
While scanning my items, I was approached by a Sam's employee, who said that if I was not a prime member, I could not shop early, even though my business card clearly says early shopping 7:00-10:00 am. I said "I've shopped early before with no problems" and she said that it has always been this way. She was wrong! Our business has Sam's First Data credit card services, in which you make a percentage on each of our credit card sales. And, I am denied early shopping! I am so angry! I was essentially kicked out of the store and denied service! So, what is the advantage of having a Sam's business card, if I have to upgrade to prime in order to shop early? Are you kidding me? Are you really that greedy? By the way, the only thing offered to me from this Sam's Club was a toll free number for customer service, in which it sounded like you were talking to some foreign guy (whom I couldn't understand) in a chat scam room. I still have received no response from anyone!
Desired outcome: Simply to shop early with my current Sam's Club business card. I think you make plenty off of our business through your First Data services!
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